PetFirst Pet Insurance Bewertungen 223

TrustScore 1.5 von 5

1,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I have had MetLife pet insurance for almost a year and I have yet to receive a dime from them. It is always something. They need additional information. The app isn’t working. Not able to upload my... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I'm not happy with their lack of coverage. My recently rescued cats both came down with tapeworms and then Giardia. Both claims were denied!!! Apparently they consider those preventable conditions, ev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our dog, Lillie, a 9-year-old Westie, has been covered by PetFirst Pet Insurance from the day we got her. We've had 2 major claims--one when she was 1-year-old and developed bladder stones that requi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Automatically changed our policy from illness to illness + injury, bumping price from $35 to $92/ mo. They apparently sent us an email 2 months prior, but no other notifications. Refused to refund the... Mehr ansehen

Unternehmensdetails

  1. Zoohandlung
  2. Hobbygeschäft

Informationen, die aus verschiedenen externen Quellen stammen

PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!


Kontaktinformationen

1,7

Ungenügend

TrustScore 1.5 von 5

223 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent

I have been with Pet First for many years and have also use other insurers. Pet First provides excellent service and response.

4. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Life Saver

I can't say enough good things about Pet First Heatlh insurance. They've really come through when I needed them to. I have 2 dogs (12 amd 9 years old). Both of them have been covered through Pet First for 6+ years and in that time my older dog has had 3 bladder stone surgeries and my younger one had a broken hind leg. The surgeries are expensive and after every one of them I was always afraid my insurance claims would be declined but Pet First always paid out as promised.

3. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Coverage

I would recommend pet insurance to all dog and cat owners. After discovering a lump on my dogs abdomen I panicked; unfortunately it was Friday night. Worried it could be something serious I decided to visit the only vet open on the weekend. Luckily the diagnosis was negative and Trix is doing great, but this diagnosis was expensive. I was happy for the coverage provided by PetFirst to reimburse 90% of my veterinary visit. It was a relief to submit my claim form and receive a check 8 days later. PetFirst took away the worry for the expense so I could worry about Trix.

2. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy

I am very happy with PetFirst , for they have always come through when I have needed them, they pay off very fast. When I call with a question they are very helpful and always answer my question. I could not ask for a better company to be with, I have my second dog with them now.

2. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good, but has gotten more complicated to get a claim processed & longer than 15 days

I use to recommend PetFirst 100% to everyone that would listen. They were quick, easy to get things processed, no hassle. Now there is a lot more requests for additional documentation, but they don't call the vet for it. So, I call the vet, vet faxes, then Petfirst doesn't get the fax. Definitely not as satisfied as I was the last few years. Still a good company, but I wonder for how long.

2. September 2016
Bewertung ohne vorherige Einladung
PetFirst Pet Insurance-Logo

Antwort von PetFirst Pet Insurance

We are sorry you aren't happy with your recent claim experience. We understand the faxing process can be challenging, so we have developed a new online claim portal on your MyPETS account, which allows you to upload images or files of your itemized invoice and veterinary records to expedite the claim process. We hope this makes your next claim experience easier and more expedient.

Sincerely,
Chelsea M.
Digital Marketing Manager

Bewertet mit 5 von 5 Sternen

Peace of mind!

I have had PetFirst on my Black Lab for the last 5 years & will continue to carry it until he passes. It's Peace of mind for me to treat him for any illnesses or injuries, & not leave it to my pocketbook to decide. I highly recommend PetFirst to anyone!

2. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

PetFirst Pet Insurance should be part of every puppy kit.

Our dog, Lillie, a 9-year-old Westie, has been covered by PetFirst Pet Insurance from the day we got her. We've had 2 major claims--one when she was 1-year-old and developed bladder stones that required emergency surgery and a second this past year when she needed treatent for skin cancer. She has recovered from both, thank goodness. PetFirst processed both claims promptly and covered 90% of our expenses after the $100 per incident deductible. PetFirst gives you peace of mind so you won't have to choose between treating your sick pet and avoiding financial hardship.

2. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

price

i am a senior on a fixed income and have 2 dogs one is a rescue. i am happy they have kept there prices down
Petfirst has always paid with no questions asked they are a very reliable company, and I have been with them many years.

2. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't waste your money!

I'm not happy with their lack of coverage. My recently rescued cats both came down with tapeworms and then Giardia. Both claims were denied!!! Apparently they consider those preventable conditions, even though they'd been dewormed by the rescue. Since when is Giardia preventable? $800 in vet bills and medicine and they approved only $168 for ear infection. Don't waste your money!

2. September 2016
Bewertung ohne vorherige Einladung
PetFirst Pet Insurance-Logo

Antwort von PetFirst Pet Insurance

Nicole,

I am sorry you are dissatisfied with your coverage. Unfortunately, pet insurance cannot cover pre-existing conditions, so issues that your pet was suffering from the day of adoption are not able to be covered. We are sorry your poor kitties were sick, but we do hope you see the value of pet insurance moving forward and continue to protect your cats with PetFirst.

Sincerely,
Chelsea M.
Digital Marketing Manager

Bewertet mit 5 von 5 Sternen

Great Company!!

I have had great experiences with Pet First for the last 6 years. The coverage is well worth the money and claims are processed in a very timely manner. Highly recommend to anyone looking for Pet Insurance.

1. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Affordable and fair

My dog is very adventurous & had a couple accidents in his early years. That's when I decided to get pet insurance. Had another insurance but it wasn't worth having. Petfirst came recommended and it was very affordable & still is as my dog has matured. I would recommend Petfirst with all the different plans, there is one to fit every budget & need that will cover your pet's need.

1. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

PetFirst has always been there for me

I have always counted on PetFirst to provide the best health care to my pets, especially to my senior Killa who passed away in March 2016. I would not have been able to help her so much without the insurance. The claims are processed in time, they are clearly explained. I have never had to negotiate or beg for any claim.

1. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Better service then my own insurance..the best

My 2 year old lab got IMT and to save her the charges were unbelievable.
$3800 in the first 5 days.
PF worked with my labs doctors and covered evry bit(less deductibles) on time and no questions asked.Called several times to discuss on going treatments and their help desk was so helpful and attentive .
I was leary at first with pet insurance and now it was the smartest thing I have ever done.

1. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great pet insurance

I never had want problems when making any claims. Their customer service are very helpful. Claims are fast within reasonable time or even less.

1. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great insurance company

I never had a problem with the company. They always reimbursed the expenses covered by the policy promptly. Then my dog got cancer and they reimbursed a big portion of the expenses. I would recommend this company to all pet owners.

1. September 2016
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr