Great service and fast delivery. I am very impressed with the fact that their free delivery applies to rural areas too. Their specials are always the best price I can find among all the retailers and... Mehr ansehen
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Das sagen Bewerter
Pet Direct online ordering is easy and they deliver so quickly. Have been buying off them for a few years now and would highly recommend. Have only had one small mistake and they promptly sent out th... Mehr ansehen
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Their range of products is extensive and well priced. Their customer service is exceptional and delivery of my order is generally overnight. Cannot find a fault in any of my dealings with this Compa... Mehr ansehen
Unternehmen hat geantwortet
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktinformationen
40 Jomac Place, 1026, Auckland, Neuseeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Hervorragend
1999 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
I’ve ordered from Petdirect a couple of…
I’ve ordered from Petdirect a couple of times when I’ve needed items not available elsewhere. I am super impressed with the quick delivery service.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jo!
Thank you so much for the wonderful feedback! We're thrilled you've had such a positive experience with our speedy delivery service. We really appreciate loyal customers like you, and we're here whenever you need those hard-to-find pet essentials. 🐾
All the best,
Ngā Mihi The Petdirect Team
Pet direct have a fabulous variety of…
Pet direct have a fabulous variety of products at a great price with super discounts and a quick delivery.
4. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Marian,
Thanks so much for the kind words! We're thrilled you're happy with our fantastic range, competitive pricing, and speedy delivery. Your wonderful feedback really brightens our day, and we can't wait to see you again soon! 🐾
Ngā Mihi,
The Petdirect Team
Very impressed with fast delivery
Very impressed with fast delivery. A NZ owned company that I shall support. Petdirect seem to have a wide variety of products to keep your pet happy.
4. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Rhys,
What wonderful feedback to receive! 🐾 We're absolutely thrilled you're impressed with our speedy delivery and our range of pet products. Supporting local is something we're genuinely passionate about, and it means the world to know you're choosing to be part of the Petdirect whānau. Here's to keeping your furry friend happy and healthy!
Ngā Mihi
The Petdirect Team 🐕🐈
Happy customer
Happy with product and speedy
communication, order processing and delivery. Hassle-free!
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Chrissie
Thanks so much for the wonderful review! We're stoked to hear that your experience with us was smooth from start to finish, and that you're happy with your product. Your kind words really make our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Fast delivery
Fast delivery, good for value products. Happy customer!
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora TheZ K
Kia ora for taking the time to share your wonderful feedback! We're thrilled you're happy with the speedy delivery and value of our products, that means the world to us. Thanks for being such a fantastic customer 🐾
Ngā Mihi
The Petdirect Team
Excellent service
Excellent service, good products and prices, quick delivery.
3. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Raewyn,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear you've had such a positive experience with us, and we truly appreciate your kind words about our speedy delivery, fantastic products and competitive pricing. 🐾
We look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team
Petdirect is brilliant
Petdirect is brilliant. Great range. Easy to navigate website. And delivery is SO prompt.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jane,
What wonderful feedback - we're so grateful for your kind words! We're thrilled that you're finding our range comprehensive, our website intuitive, and that our speedy delivery is hitting the mark for you. Your support means everything to us! 🐾
Ngā Mihi
The Petdirect Team
Its so easy ans fast shipping.
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Gail,
What a wonderful review, thank you so much! We're thrilled that you've found Petdirect so convenient and that your order arrived promptly. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi
The Petdirect Team
AWESOME!!!
We have always had great, reliable service from Petdirect, they have an Awesome range and great pet perks!!!
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Carol-Anne,
What a fantastic review, thank you so much! We're thrilled to hear you've consistently enjoyed our dependable service and that our diverse range keeps meeting your needs. Your loyalty means the world to us, and we're so grateful for seeing you choose Petdirect time and time again. 🐾
Ngā Mihi
The Petdirect Team
Great quick delivery .
Great quick delivery .. good price
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Lynn!
Thank you so much for the wonderful review! We're thrilled you're happy with the speedy delivery and fantastic value you found at Petdirect. Your support means the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Fast service everything in stock…
Fast service everything in stock reasonable good prices great range too select from good quality
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Òttilie,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear you were impressed with our speedy delivery, fantastic range, and excellent quality products. It's fantastic when everything's in stock and ready to go. We're so grateful for your kind words and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Getting out dog food through Pet Direct…
Getting out dog food through Pet Direct is so easy and delivery is super quick
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Rachel,
Thanks so much for the fantastic review! We're thrilled to hear that your Autodeliver experience has been so smooth and that you're getting your pup's food lightning-fast. Your kind words mean heaps to us, and we can't wait to keep seeing you and your furry friend happy! 🐕
Warm regards,
Ngā Mihi The Petdirect Team
Fast delivery every time
Fast delivery every time. If ordered on a Monday it arrives Wednesday morning to Rangiora. Excellent prices and discounts through autodelivery. Wide range of products.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora A Lander
Thank you so much for this wonderful review! We're thrilled to hear that our speedy delivery to Rangiora is hitting the mark, and we're absolutely delighted you're getting such great value through our Autodeliver subscription. Your kind words about our range truly make our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great range and good prices
Great range and good prices. Delivery fast and ordering super easy.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Karina,
Thank you so much for the wonderful feedback! We're thrilled you found our range fantastic, enjoyed our competitive pricing, and appreciated how quickly we got your order to you. Making the ordering process simple and straightforward is something we're genuinely proud of, so it's fantastic to hear it worked so well for you. 🐾
We'd love to see you again soon!
Ngā Mihi
The Petdirect Team
The customer service and friendliness…
The customer service and friendliness at Pet Direct is fantastic. They are also almost always cheaper. Refunds and exchanges have been seamless. Delivery quick and easy. 10/10 from me. Thanks!!
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Tina
Thank you so much for the wonderful review! 🐾 We're thrilled to hear that you've had such a fantastic experience with our helpful team, speedy delivery, and smooth refunds and exchanges. It's fantastic knowing we're seeing you with great service and competitive prices. We really appreciate your kind words and look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team 🐱🐶
Once again good prices
Once again good prices, communication ie emails on up dates on deliveries etc. I was surprised when my last order was placed on a Saturday and was dispatch the next day and arrived on my door step on Monday, great service.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Colleen
What a wonderful review, and thank you so much for the kind words about our speedy service and competitive pricing! We're thrilled that your order arrived so quickly and that our delivery updates kept you in the loop every step of the way. Your loyalty means the world to us! 🐾
Ngā Mihi
The Petdirect Team
I use Petdirect to order my cats food
I use Petdirect to order my cats food. They communicate well and delivery is very prompt.
The value is great too
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jo!
Thank you so much for the wonderful feedback! We're thrilled you're happy with our reliable service, swift delivery and fantastic value. Your kind words mean the world to us, and we're delighted to keep seeing you and your feline friend well stocked with quality food. 🐱
Best wishes,
Ngā Mihi The Petdirect Team
Great service
Great service
Prompt delivery given we are rural.
Good product that our rag doll cat loves.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much, Pip! We're thrilled to hear that your rag doll is enjoying the product. It's wonderful that we could deliver promptly to your rural location, and we really appreciate you taking the time to share such positive feedback. We hope to see you and your feline friend again soon.
Petdirect is fast to order and receive
Petdirect is fast to order and receive. Prices are quite reasonable. Delivery service is amazing I would like the free delivery surcharge lowered but otherwise, quite happy
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much for the wonderful feedback! We're thrilled that you've had such a positive experience with us, from the speedy ordering process right through to receiving your items. Your kind words about our delivery service really mean a lot to the team. We absolutely hear you regarding the free delivery threshold, and we'll certainly take your suggestion on board as we continue to refine our offers. We truly appreciate your business and hope to see you again soon.
Fabulous range of products
Fabulous range of products, super fast delivery and great prices. Keep up the great work PetDirect.... you put the purrrrrr in our Puddy Cat
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much Margaret for taking the time to leave such a wonderful review! We absolutely loved hearing that Puddy Cat is getting that purr factor. Your kind words about our product range and delivery speed really make our day, and we're thrilled we could get everything to you so quickly at great value. We truly appreciate your support and can't wait to help keep your feline friend happy with us again soon.
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