PayPoint Bewertungen 3.279

Horrible company. They ask you to add a review when they set up the service as it’s usually a reasonable experience. After that you’re on your own. Some help with parcels online but no help for retailers for any other issues. No replies to emails. Am on hold for half an hour to get through to someone at present. Non existent support once they sign you in. They stop the services whenever they like (take away parcel services) and you’re just paying for nothing. Shady tactics by sales people too. We were told if we take the card terminal it will be 20 pounds cheaper per month by that has not been the case. Stay away or try and find out for yourself. Good luck.

Absolutely shocking customer service from PayPoint. Even after leaving a review on Trustpilot, they replied publicly saying someone would contact me – yet no one ever has. I’ve also sent emails, and those too go unanswered. How on earth is a customer supposed to actually contact this company?

At this point, I’m considering cancelling my direct debit and pursuing the matter legally, because clearly PayPoint does not take customer issues seriously. What an absolute shame of a company – no accountability, no communication, and no respect for customers

We have a great new service at our store called Bank Local we’re customers can check, withdraw and deposit money through our Paypoint. Lee Bray the area manager called in to show us our to do the service which is really easy. Thanks Lee and Paypoint.

We had Lee from paypoint call to show us our new services, Banklocal and Royal Mail 24/48. We are now more like a post office. Really pleased with the new service’s pay point are fetching out.

Annushan, good communication about new Royal Mail services at Collect Plus.
From
Elaine
Townhead pet&pony

Srikanth our Paypoint Manager visited our store and explained Bank local services which is great, and good commission as well as and explained Cash withdrawal option
Overall great customer service
Thank you Srikanth

Srikanth paypoint manager visited our store today
Explaining about Banklocal
All good

We had Lee Bray come in to the shop to show us the BankLocal new options. He has visited us many times and never had a bad word to say about him. Always a pleasure to deal with

Great service form paypoint is the new banking service which will help customer to pay money into there bank. Lee came and showed me how to do the easy procedure. Thank you.

I was visited by my paypoint rep today to show me how to do the new bank local service for my customers. Really easy and quick. Thanks Lee

My paypoint rep Dapo always gives good support on new services. Dapo explained Royal Mail tracked 24/48 will be starting in October and gave us training on this and helped to sign my new shop for paypoint. Thank you

One of your guys called Lee paid a visit to show me how to get on with the new paypoint banking, and he was a very good, happy and easy going guy.

Lee is visiting today my shop for bank local
He did a fantastic job
Thanks Lee keep it up

Brilliant work with Lee..! He is very friendly man and explains everything clearly. Give him 5 stars.!!

Excellent Paypoint set up by Dapo. We have just started using the new Paypoint mini terminal and Dapo explained everything. The new terminal is very quick and easy to use. We can also take bank deposits and parcel services. Recommend

Annushan, trained me very well on cash deposit and royal mail
Premier
Ajay

Dapo came to visit today to inform us about all the new services that are coming to paypoint like the Royal mail shop which will help us bring more customers with many postoffices and banks closing down our customers will like this. he also showed us how to take cash deposits from lloyds banks

Had a great training exercise about pay point banking with Annushan.

Annushan,helped us complete royal mail training great service

Thankyou to Dapo my area rep , he explained bank local and Royal Mail Shop properly and showed us how it benefitd our shop