Pay Per Week Bewertungen 

Shocking experience.
I ordered carpet and vinyl for my kitchen, and it was a disaster from start to finish. First, they gave me twice the amount of vinyl I needed but didn’t even fit it properly—leaving a gap of around 10 inches by my door. Then they supplied a cheaper carpet than the one I ordered.

I was sold a thick carpet with a strong backing, but what arrived was a flimsy version with a thin white backing, nowhere near the quality promised. When I complained, I was told this was simply the “new backing.” However, even the fitters (who were standing in the room with me when I called) admitted it was a completely different, lower-quality carpet.

The company took no responsibility whatsoever. I was constantly passed around—sales, head office, delivery—each giving excuses and blaming someone else. No solution, just endless buck-passing. Very unprofessional across all departments, who seemed more interested in avoiding responsibility than helping their customer.

I paid £900 for carpet and vinyl I could have bought elsewhere for £400. I feel completely scammed.
Contacted them again in June 2025, and they was still doing the same. Still waiting for my call back, yet I never miss my payments.

Karl came to measure up today, spoke to him about what i was looking for and he was able to assist. Placed my order and carnt wait to have my carpets fit:) thanks Karl

Had our kitchen measured today by Karl and we was very impressed. Came with a range of vinyls to choose from and went through everything making sure nothing was missed. Now the wait for our kitchen flooring to be fitted 😆🙂

Recently had a sofa from pay per week area manager was great delivery guys were fantastic

Excellent service lovely people to deal with i totally recommend this company I've had flooring and a new bed from them it's a thumbs up from me

This is my second time using pay per week, absolutely fantastic service from start to finish. I would highly recommend them

Honestly a working family can struggle with expensive items like carpet sofas and so on this company helps with that i haven't spoken to a person that is ignorant to our situation they are kind people just trying to help excellent

Fantastic service from measuring to fitting. Will definitely be using again in the future

Staff was so helpful carpet was fitted in with in 3 week of order thank you

Great experience!

The process was stress free and straight forward. Everything was explained clearly. The carpet we chose was fitted with no problems. Really good customer service throughout. Very happy with our purchase.

The whole process was smooth until my bed was delivered the delivery drivers have ruined my carpet I sent proof to be told I’ve signed an agreement that states if they ruin anything while coming into your house it’s not there fault that must of been in very small print on purpose so a carpet that cost me over a thousand pound is ruined .

Brilliant service used this company a few times now efficient and friendly staff very reliable.Most of all very affordable prices.

Best company ever to go with. I have had products from carpets to sofa, beds and dining table with them

I would give this 0 stars if i could, please don't use this company i paid a deposit of 63 pound for a sofa and the one i wanted was going to take 8to 10 weeks so i decided to change the order but i was told that my sales rep would contact me in the meantime….still after 2 weeks nothing i gave up and wanted to cancel my order and asked for my money back and was told i wouldn’t get it back.

Very happy with the service from Jack he was so patient with me as I just couldn't make up mind I'm landed with my flooring it has completely changed my room can't wait to do more now

Hi had my rooms measured yesterday (Wednesday 23rd July) for kitchen and one bedroom vinyl. The man that come to measure was called John, he was the nicest man we’ve met, so polite, very friendly and chatty and ran us through everything we needed to no about payments, dates, fitting etc etc. I will be having my new flooring fitted in August so will update my review then, but up to no I’m very happy.

I purchased a sofa from these and I reported the damage to it as the material started the fray behind the cushions on the sofas I asked them to replace this as it's still under warranty and they said there's nothing they can do ,clearly you can see the backs of sofa material n the wood is poor material is just wearing away if I could upload pik I would

Fantastic customer
service, The rep made me feel at ease and had plenty of samples. The Rep was very patient as I decided on what suited my home best

Lovely at the beginning then when I did get a date I was mess about only offering to do the hallway and toilet floor as kitchen floor was not in the size I needed after I took the electrical stuff out I was told had to order it in then floor people turn up and said needed to do the kitchen first as we stopped taking the old floor up after being told from the shop so never got it done I had to wait till the Monday when the floor did get done on the Monday said it have to cut behind fridge and cooker does not match and I got wrong door bits gold I asked for I got sliver and toilet has big bump under the floor that was not there when it was ready for them to do I got small little cuts in the floor so was not to impressed but after not having a floor for over a year it was in my eyes rushed