Had an attic carpet fitted, it’s a massive room and needed a full sized carped with another piece added to accommodate the stairs, they did it amazingly… My second order the kingsize ottoman b... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Had an attic carpet fitted, it’s a massive room and needed a full sized carped with another piece added to accommodate the stairs, they did it amazingly… My second order the kingsize ottoman b... Mehr ansehen
Unternehmen hat geantwortet
I had a consultation with Billy today who was absolutely brilliant. He explained the process and time scale for the fitters to be in contact. He was just so polite and kind. I will come back to... Mehr ansehen
Love this concept for when things are a bit tight, the only thing is i had to wait a number of weeks for my carpet… besides that i am very happy! The fitters were lovely i had my stairs carpet done….... Mehr ansehen
Unternehmen hat geantwortet
Shocking. Me and my partner had a sofa delivered in June. It was broken when the delivery people brought it in. Still not fixed in September. They just keep moving payments back. Will never ever buy w... Mehr ansehen
Unternehmen hat geantwortet
Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.
Moorhead House, S66 1AA, Rotherham, Vereinigtes Königreich
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Hat 85 % seiner negativen Bewertungen beantwortet
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My sales agent was lovely very friendly and polite, she was very understanding. I love the fact that she didnt take an advantage of how desperate iam for a new bed but didn't have the deposit she easnt push me to pay it or try n get the money to pay the deposit I told her I could it next week she said ok we can sort something out will 💯 use this company again.

Antwort von Pay Per Week
Me and my wife booked an appointment and a sales guy called Mike Hoy contacted me to arrange an appointment, when he visited our home he made us feel very comfortable and he seemed very knowledgeable, we would definitely recommend him and pay per week.

Antwort von Pay Per Week
Mike was very helpful this is the second time I've had Mike come and do measurements he's always well manner and great chat
Got my carpet done in January and still looks amazing just placed my second order for my living room and sons bedroom I can't wait to see the end results

Antwort von Pay Per Week
Honestly I wish I’d listened and read the reviews more. Shocking customer service the lady on the phone needs training she’s disgusting to say the least. Waited for a sofa, oh it came but the drivers swearing and luckily I have caught it on ring door bell. They said it didn’t fit but if you listen to the man he said he is not f***ing around and did not try. Took photos to send to themselves, I receive a text saying sofa been delivered … erm no it hasn’t, NOONE from here called me to explain anything so I have had to chase numerous time, advised I want to cancel and that I’d be charged for that I don’t think so I have no goods, wasting money on chasing. Luckily my bank listened to me and refunded my £300 I am not being scammed. Avoid avoid avoid
Update - Rebecca if you are the rude lady who constantly answers the phones then no I won’t be dealing with you at all. The customer service is shocking. & like I said on Facebook the video is on TikTok I am not longer wasting my time

Antwort von Pay Per Week
Had my stairs and landing done well happy with it and the fitters was so friendly

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So far so good nice customer services. Lovely ppl who came to install my bed.
Only downside was time 6 am to come and fit my bed and install it. I would say that time is a bit excessive and complaints from neighbours due to screwing and installing a bed at 6 am. Other than that it has all been ok so far

Antwort von Pay Per Week
Couldnt be more pleased, take an amount that suited my budget, so glad i chose this company.

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Couldn’t be more happier with the service my sales rep was Justin 100% customer service skills ,Justin spent a lot time helping me (I bet he hated me at the end hehe) would highly recommend pay per week thanks Justin

Antwort von Pay Per Week
Mike that came out was brilliant explained everything funny with it very helpful not pushing for a sale 100%

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Amazing company the salesman John went above and beyond with everything from start to finish always there if you need him, amazing floor well worth the price good quality +++++

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From making an order on a bed it was delivered 2 weeks later the gentlemen who delivered and put it together were wonderful respectful polite and did a wonderful job, I have used this company for all carpets in my house also will always use them.

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Quite knowledgeable about products, friendly helpful staff. Bought mattress then bought laminate flooring for downstairs. Looks amazing. Will defo purchase other products.

Antwort von Pay Per Week
I had 2 bedroom carpets fitted .
1 of them was fine but second one was off a end role , and had a line through it so it looks like it’s been pieced . I rung up to complain but all there reply was it will disappear over time . But it’s been a couple of months now and it’s still visible . I would not use this company again .

Antwort von Pay Per Week
The service I received was exceptionally poor. When I spoke to the account manager, they simply transferred me to customer service. It is disheartening that the manager is unable to assist customers. Additionally, it is unfortunate that the purchase limit is one item at a time.

Antwort von Pay Per Week
Second time using them. Everything was going perfect....as well as the fitter, great job....but left a right mess behind! Cut carpet and underlay left dumped by front door, on interior windowsills, one of his tools (which i called the shop but never bothered to get back to me or collect it).

Antwort von Pay Per Week
From my first visit. To fitting was absolutely amazing. Good customer service easy to set up and quality of my carpet is lovely.

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Absolutely unbelievable company! Helpful and honest, only place I found who wasn’t after extra fees for fitting, deposit etc! Gorgeous carpet fitted within 2 weeks from first contact

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The company booked in my fitting for 05/05/25, they confirmed this by email on the Friday before.
I had explained repeatedly that as a disabled woman living alone I would need to book in assistance to help me move my furniture and ripping up my old carpets.
I spent the weekend moving my furniture outside my flat as it is small and I couldn't fit it anywhere else.
They texted me at 2 minutes before 9am stating that the carpets hadn't arrived and they would call to rebook.
I had no use of my flat from Sunday evening until Wednesday afternoon the next week, I could not afford to have movers come back and put the furniture back only to then need to move it again at a later date.
As I also work from home I had no access to my mobility aids and also had to book an emergency day off work to manage the carpet fitting.
When I complained the response I got was dismissive and rude, they said that they had booked it in for the bank holiday in error but they had weeks to notice this error and even confirmed it by email, they didn't acknowledge the difficulty this caused me or the struggles I had with my disability.
I lost a day of work and suffered many injuries to my legs as a result and despite it being an error on their part they refused to assist me in any way.

Antwort von Pay Per Week
Lovely customer service from start to finish. The sales rep that came out to see me to pick a colour for the laminate and to measure up was really friendly and didn't mind my hyperactive dog. He helped me to set up a deposit for when I had money in my account (following week) and took 1p deposit on the day to make sure the card worked. All items and laminate were delivered within a week of me paying the whole deposit of £90 as it was a little over the credit limit. But so far no problems and the laminate has made a massive difference in my flat. I will be putting in an order for a new sofa as soon as possible and then a bed

Antwort von Pay Per Week
Being a previous client of PPW I didn’t hesitate in contacting them again when I was looking for garden furniture, got exactly what I wanted and at a price most reasonable, would highly recommend them

Antwort von Pay Per Week
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