Recipe Kits by Pasta Evangelists Bewertungen 

I booked a pasta making class which I was then informed 24 hours before was cancelled due to ticket sales. I asked for a refund which I am still waiting for almost a month later. Despite being told by the area manager this has been processed and to wait 5 working days it has been well over this. I am so frustrated with the experience I have had and the terrible customer service and would recommend this company to no one

2 hours to deliver food ordered just before 7.15 on a Tuesday evening! 2 pasta dishes and a garlic bread. There was no sauce on the pasta. Barely a teaspoon to coat. I counted 3 pieces of chicken in my dish. The garlic bread was rock hard. All food freezing cold!
I Cannot believe I paid £30 for that meal. Absolutely diabolical. First and last time ordering!

Food is not bad for a delivery, but packaging is horrendous, e.g. the disposal of the cooling pouches. Never ordering again on that basis alone.

If I could rate this lower I would. We have used a number of years. Sadly last delivery did not arrive. All attempts to get money back have failed. No one is answering the e-mails sent. No one answers the phone and voice mail left is not replied to.
We would like to be reimbursed the cost of the meal we didn’t get. As you can imagine, we won’t be using this company again.

Terrible.
Ordered the ‘carbonara of dreams’ was not specified anywhere that it would have any prawns added to it yet arrived with 4 prawns in it. Ordered through deliveroo so nothing really could be done but very disappointed.

I ordered their meatball pasta dish, and it literally had no meatballs. Done on a delivery app so couldn’t do anything about it. I paid £20 for overcooked spaghetti with a small amount of sauce on it. Biggest scam

Booked the pasta making experience for my girlfriends birthday. The chef was very enthusiastic and made the class entertaining. Her helpers were great at keeping our glasses topped up and keeping us on track to get our pasta made on time. The vegetarian sauce we had with our pasta was delicious!

Worst service ever. Tried these guys for a couple of weeks. One order was short a meal, the next order didn't arrive at all. Can't call them. They take forever to respond over email. Food nothing special either. One to avoid. They don't care about their customers at all.

Ordered carbonara of dreams. Didn’t know anyone could ruin a carbonara, tasted awful. Sauce had no flavour and it was so dried irrespective of the fact that dish was still hot. Would not recommend at all

nice food，perfect lasagne

Fresh, delicious meals direct to your door, & ready in minutes. What's not to like

I really wanted to love this company, but your choice of courier is disastrous. You advertise upmarket pasta to entertain your friends and then trust your fresh deliveries to absolute clowns, Yodel. Suffice it to say I have 6 hungry dinner guests no delivery:-(

I ordered the new risotto from the Fulham location and they delivered an awful, watery, half empty pot of literally uncooked hard rice. Worst Deliveroo order I have received in 7 years of using it! Do not order!

Awful charged me and never delivered. Dispite emailing apologising and saying it would come a few days later. Nothing dispite numerous emails and telephone calls. Still not received food or refund

I have used Pasta Evangelist for a number of years now however my latest experience will stop me ordering from them again. My order was due 3 weeks ago and still has not been received. Impossible to speak to anyone and their emails are of no help, the latest update received was that after such a delay one of my meals was no longer available but my order was be delivered next day, 5 days later still nothing.
Pasta Evangelist constantly use the excuse of being a "small team", as the Director of a small family business this is no excuse and I would not dream of using this as justification of such terrible service, especially when Pasta Evangelist generate millions each year and have outlets in airports and Harrods.
Terrible service, they have taken my money and I now doubt whether I will ever receive my order.

When they first started, they were great, but things have been going very downhill recently. I've had to complain four times now, about receiving undersized portions via Deliveroo.
I've complained each time and been refunded, but the feedback is obviously being ignored.
This is unacceptable now, so I won't be bothering again.

Would give zero if I could. Used to be so good, but they appear to be crumbling. Last order arrived without the promised free bundle gift, one day late, warm because the cool packs had melted (had to throw the sauces away). Eight calls to customer service were cut off with recording that nobody would answer. No answer to an email query. I guess they’ve gone bust, or been taken over by monkeys.

Terrible customer service. Orders not delivered on more than one occasion and incorrect items sent. I had to chase for refunds and corrections and most recently had to have my credit card provider get my money back as Pasta Evangelists seemed to be ignoring all communications.

Pasta was good and the meat was just non existent silly portion sizes (pasta5)

I’ve used Pasta Evangelists quite a few times in the past and other than the orders never arriving on the day you choose, always had good responses from their customer service team regarding issues and replacements. This time however is a completely different story. Order, as usual, arrived late and missing one item and another split and leaking. Contacted them to report and have heard nothing. Continued to try and get in contact for coming up a fortnight now and never any replies. I have seen many others saying exactly the same. I’ll continue to contact them daily to try and get a replacement or my money back but I’d definitely avoid this company