Palmrow Bewertungen 

41
•
TrustScore 1.5 von 5

1,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Rimango ancora in attesa dei 2 prodotti ordinati addirittura a Settembre. Anche in questo caso penso proprio si tratti di TRUFFA e farò di tutto per informare chiunque che questo sito è ingannevole, a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

SCAMMING SITE, KEEP AWAY AND DONT WASTE YOUR MONEY Absolute scammers. Waited over 2 weeks for my order and their replys via email are shocking. Sent a fake tracking number when the delivery doesn'... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Firstly I have to thank Rafael Alves for his customer service, outstanding above and beyond. I did have my doubts the items would come. But customer service made me aware the parcels do have a lot o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Pessima pagina e enganonsa Não entrega o produto e nem responde Pagina fake que aplica golpes Não comprem nada nessa loja online Denuncie eles #aacabem com a Palmrow Uma pagina que existe u... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Palm Row is a global fashion house that merges timeless elegance with contemporary design. Focused on premium apparel and accessories, our brand draws inspiration from the refined lifestyle of Europe’s elite and the heritage of classic menswear. We operate exclusively online, offering curated collections to a discerning international audience, with strong presence across Europe and beyond.


Kontaktinformationen

1,4

Ungenügend

TrustScore 1.5 von 5

41 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 57 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,4

Alle Bewertungen

(41)

39 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I want to rate them 0 stars

I want to rate them 0 stars. Awful company, DO NOT BUY FROM HERE! I received an item that was too small (not their fault) and I emailed to return this on the 5th August. I was ignored for 5 days and chased twice. Here I am 16 days later and still unable to return the item as they are waiting to “provide me a return address.” STAY AWAY

21. August 2026
Bewertung ohne vorherige Einladung
Palmrow-Logo

Antwort von Palmrow

Hi there,

Thank you for your feedback, and we’re sorry. You did everything right by contacting us within the return window, and waiting more than two weeks for a return address is not acceptable. We apologize for the delay and for having to chase us.

If your return hasn’t been completed yet, please email us at contact@palmrow.boutique with your order number and “ESCALATION” in the subject line, and we’ll send you the return instructions right away.

Kind regards,
The Palm Row Team

Bewertet mit 1 von 5 Sternen

Avoid this company.

Avoid this company.

I placed my order on 22 June, it was marked as shipped on 2 July, and after weeks of waiting, it still hasn’t been delivered. I have requested a refund multiple times, but all I receive are the same automated responses saying the package is “still in transit.”

A company should take responsibility for its own shipping issues instead of making customers wait indefinitely. Very disappointing customer service. I cannot recommend buying from them.

29. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Firstly I have to thank Rafael Alves…

Firstly I have to thank Rafael Alves for his customer service, outstanding above and beyond. I did have my doubts the items would come. But customer service made me aware the parcels do have a lot of customs to go through. They did arrive, and the quality is brilliant. Worth waiting for.

21. Juli 2026
Bewertung ohne vorherige Einladung
Palmrow-Logo

Antwort von Palmrow

Hi there,

Thank you so much for your kind words and for taking the time to share your experience! We’re delighted that your items arrived safely and that you’re happy with the quality.

We’ll make sure Rafael sees your message, and we really appreciate your patience while your order was on its way. We look forward to seeing you again soon!

Kind regards,
The Palm Row Team

Bewertet mit 1 von 5 Sternen

I bought a lacoste jacket for around…

I bought a lacoste jacket for around £53 it arrived and is a total fake. bits of stitches not cut off properly the lacoste badge isent even stitched on level its slightly slanted its a total counterfeit shop n not even good counterfeit items im giving it zero stars utter con

12. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I’m not surprised with rate they have…

I’m not surprised with rate they have and the bad reviews too, I order T- shirt navy blue Ralph Lauren, I got it after few weeks and I keep sending messages, I got it in end but the wrong colour and wrong size too , I try to communicate with them for return and refund but I am afraid no way they ou can get through,so, I kiss my £40 pounds goodbye, also look very fake too , please don’t buy anything from this horrible company.

1. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Looking at the reviews

Looking at the reviews, I am so mad at myself for not first authenticating Palm Row Botique, i wouldn't have continued to make an order with them because now i have fallen for the same scam. I made an order in May and we are now in July!! It looks like I am not getting my items - I wonder if people who complained here have received their money back or eventually got their orders!! What a poor service this company needs to be investigated and shut down

21. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fraud

I can’t believe that trustpilot gives 5 stars reviews to these crooks
These bastards they stole my money in the order I have placed based on your 5 stars review
What are you waiting to move against these bastards and remove your valuation from the top of their fake site
I see others below speaking about fraud and you do nothing against them
It seems that you have partnership with them ???

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

FRAUD

FRAUD - This company are full of shit - I made my order paying for 3 items and it still has not been shipped. I saw there site on Facebook and thought it must be genuine, I´m not sure why FB lets them continue advertising on there. Stay clear of this site - worst ever

15. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

A complete fraud!!

A complete fraud!!! It’s been 3 months since my order and payment!
The most shocking behaviour is that I receive no reply in my numerous claims to the company various different channels (suck as a direct mail to the operators).
It’s a scam and a discrase!

30. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fraud alert.

I made a payment for two items; little did I know that I was making a fraudulent transaction. Piece of advice. Do not patronise this company.

Surely, you will regret it.

18. Mai 2026
Bewertung ohne vorherige Einladung
Palmrow-Logo

Antwort von Palmrow

Chikezirim Okorafor, friend, your order was cancelled by us a long time ago. Unfortunately, your order was marked as fraudulent by the bank, so we risked not fulfilling your order to avoid problems for both of us. If you would like more information, please send us an email to contact@palmrow.boutique

Bewertet mit 1 von 5 Sternen

Since March I never received my order

Since March I never received my order

3. März 2026
Bewertung ohne vorherige Einladung
Palmrow-Logo

Antwort von Palmrow

We are truly sorry that your order has not yet arrived.

Unfortunately, a temporary operational issue with our platform affected part of our shipping process, resulting in delays for some customers.

We completely understand your frustration and sincerely apologize for the inconvenience caused. Our team has been working to resolve all affected orders and assist customers with the appropriate solutions, including refunds whenever necessary.

Please contact us directly with your order details so we can prioritize your case:
contact@palmrow.boutique

Bewertet mit 1 von 5 Sternen

Pessima pagina e enganonsa

Pessima pagina e enganonsa
Não entrega o produto e nem responde
Pagina fake que aplica golpes
Não comprem nada nessa loja online
Denuncie eles
#aacabem com a Palmrow
Uma pagina que existe unica e exclusivamente para aplicar golpes
Is not a store is fake account
#Don't buy nothing with Palmrow

1. März 2026
Bewertung ohne vorherige Einladung
Palmrow-Logo

Antwort von Palmrow

Olá,

Sentimos muito pela experiência que você teve com nossa loja. Tivemos um problema operacional temporário relacionado à nossa plataforma de pagamentos e logística, o que acabou impactando alguns pedidos e atrasando respostas do suporte.

Entendemos totalmente sua frustração e pedimos desculpas sinceras por isso. Nossa equipe entrou em contato com clientes afetados para oferecer solução, incluindo reembolso quando necessário.

A Palm Row não tem intenção de prejudicar nenhum cliente, e desde então estamos reforçando nossos processos internos, atendimento e segurança operacional para que situações assim não voltem a acontecer.

Agradecemos pelo feedback, pois ele nos ajuda a melhorar.

Bewertet mit 1 von 5 Sternen

SCAM

🇬🇧
Scam website. No support, money lost. Don’t buy here.
🚨 SCAM ALERT 🚨

🇩🇪
Betrugsseite. Kein Support, Geld verloren. Nicht hier kaufen.
🚨 ACHTUNG BETRUG 🚨

🇮🇹
Sito truffa. Assistenza inesistente, soldi buttati. Non comprate qui.
🚨 ATTENZIONE TRUFFA 🚨

30. November 2025
Bewertung ohne vorherige Einladung
Palmrow-Logo

Antwort von Palmrow

We sincerely apologize for your experience.

Our store faced a temporary operational issue involving our e-commerce platform, which unfortunately affected some shipments and delayed customer support responses. We completely understand your frustration.

Please know that we are not a scam operation, and we have been actively contacting affected customers to provide solutions, including refunds whenever necessary.

We are currently improving our logistics, customer service, and platform security to ensure this situation does not happen again.

Thank you for your feedback and patience.

Bewertet mit 1 von 5 Sternen

These guys are frauds entirely

These guys are frauds entirely. Do not buy from them.

26. September 2025
Bewertung ohne vorherige Einladung
Palmrow-Logo

Antwort von Palmrow

We are truly sorry for the negative experience.

A temporary operational issue with our platform affected some orders and customer support response times over the past weeks. We understand how frustrating this situation must have been.

However, we would like to clarify that our intention has never been to mislead customers. We have been actively assisting affected clients and providing refunds or solutions whenever required.

We are currently implementing stronger operational and support measures to improve reliability and customer experience moving forward.

Thank you for your feedback.

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