Packed Direct  Bewertungen 640

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Good price and decent quality. Took two experienced DIY people over an hour to build each storage box which did appear flimsy out of the box but fairly rigid once built. Overall pretty happy with my p... Mehr ansehen

Bewertet mit 1 von 5 Sternen

♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I initially used Packed Direct because they were good value. But then, my purchase arrived with a damaged part. When I raised this with Packed Direct, Julie dispatched a replacement immediately.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

870 litre cushion box ordered, it arrived early which was unexpected but very welcome. Some damage - possibly in transit, but thankfully it appeared to be to a non structural base part. Took pic s... Mehr ansehen

Unternehmensdetails

  1. Online-Marktplatz
  2. Taschen- und Gepäckfachgeschäft

Vom Unternehmen geschrieben

At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

640 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 55 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Treadmill is ok for sale price

Treadmill is ok. Bought for the work table but is quite basic with no quick start for speeds but do like the automatic incline feature although the running surface isn’t flat with 0 incline so makes running a lot harder. Good for the money at the sale price but would definitely not buy at full price. Waited a lot longer than the 3-5 days for delivery also so be aware although the customer service did eventually respond with an update but would have been better if they had been up front from the start.
The order number was #PD63729 if you can please reach out via email regarding your response.

21. Dezember 2025
Packed Direct -Logo

Antwort von Packed Direct

Hi Patricia,

I am very sorry that your experience with both the treadmill and our delivery service did not fully meet your expectations. I truly appreciate your honesty regarding the design features and the incline, as it is helpful to know how the equipment feels during use, especially when it impacts your workout.

I also sincerely apologize for the delay in your delivery and for the lack of proactive communication. I understand how frustrating it is to wait beyond the promised timeframe, and I agree that being upfront from the start is what you should expect from us. We are working to improve our transparency so our customers aren't left waiting for updates.

We would love the opportunity to make this right and ensure you are satisfied with your purchase. Could you please let us know the best way to contact you, or perhaps provide your order number? We would like to discuss the specific issues you mentioned with the running surface and see how we can assist you further.

Kind regards,
Packed Direct Customer Support Team

Bewertet mit 5 von 5 Sternen

Absolutely 100% worth the money!

Fantastic quality, amazing price and delivered within 2 days! My son was over the moon with this desk an chair for Xmas. Took me 40mins on my own to put it all together with easy to follow instructions. Sound quality through the chair is awesome and the l.e.d lights look fab! I was ready to spend £400+ on a gaming desk with chair an then found this, his mates have all commented how expensive it must've been. Fantastic product thanks.

19. Dezember 2025
Bewertet mit 1 von 5 Sternen

Shambles of a company

I ordered a 12km per hour walking/running pad, the one that was sent only goes 6km. I tried the live chat, was told to send an email, got a response within half an hour asking for a video to be sent to see if they could rectify the issue. I have emailed multiple times over the last 24 hours and now they're not replying as I'm asking for a refund. I gave away my old machine as I needed a new one to go faster runs and they've sent me one that goes half the speed of the one I ordered and now they're not replying . I tried also calling the customer service but they've just said to send emails. What's the point in sending emails if they're not replying
If no response today I'll need to contact my bank for a charge back

16. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional support team

Julie at support was with me every step of the way when Yodel returned my package prior to the date set for delivery. I cannot fault this company. However I think they need to look into changing their courier service away from Yodel after reading other reviews.

26. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Looks great

Super fast delivery, air fryer looks great (can’t say if it cooks well) as it’s a Xmas present. Packaged well. Bigger than expected (but not a bad thing) once mine has given up I think I will be getting one of these

18. November 2025
Bewertet mit 4 von 5 Sternen

Well pleased with the air frier

Well pleased with the air frier though it took an age to come probably due to a poor choice of shipping company. Yodel were terrible, their tracking app doesn't work, it was marked as out for deliver 3 days running. They specified that it could not be left in a safe place and would be left with a neighbour if we were out, it was left in the open and soaked by rain when we got home.

18. November 2025
Bewertet mit 1 von 5 Sternen

Has my purchase been returned?

It was really a problem with Yodel .I redirected delivery to a pick up point. I didn't receive a pick up code so couldn't pick it up . Yodel say they have returned it to you. Can you please advise.

18. November 2025
Bewertet mit 1 von 5 Sternen

Hi one star because I cannot leave none

Hi
I purchased a glass heater from packed Direct the heater arrived terrible fitting system to L-shaped brackets on the top two L-shaped (for the bottom the top has slots for the brackets but the bottom of the heater doesn't have a slot for the bottom of the heater, i wished i never purchased the thing now,I messaged packed direct on ebay also by email, they do not have a phone number to call, I i'd have known that the heater didn't have an H brackets i wouldn't have purchased it. I will never purchase from them again ps please bear in mind that I have a disability in both hands etc couldn't they make this any harder for me.

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service, came two days late but that’s ok. Love the treadmill got it at a good price, I’ve used it every day since it arrived easy to assemble quite machine, very happy

20. Oktober 2025
Bewertet mit 5 von 5 Sternen

I don't know what is this.

I don't know what is this.. but I'm not upset about any company at the moment, except for the council that didn't come to collect the garden waste for a month and don't pick up the phone anymore... I still have the bags at the front of my house, don't know where I'll put them for the rest of the winter... and also the bank, I'm also upset with them for various reasons.. in any case this company isn't the bank or the council.. so I guess is alright, great job guys! keep it up

19. Oktober 2025
Bewertet mit 5 von 5 Sternen

INCREDIBLE AFTER SALES SERVICE NOVEMBER 5TH 2025

I had to contact Packed Direct customer services with a query with my new OLSEN AND SMITH air fryer. I am a senior citizen and I have NEVER experienced such BRILLIANT after sales service with any company in the past.
My contact was LEVIS and after my Initial email I was contacted in 24 hours about it and all subsequent ones as well(Most companies take days ar never reply) and he was so helpful on every occasion.My query was resolved very quickly so if you are purchasing from PACKED DIRECT you know if you have a query it will be dealt with promptly and efficiently. The OLSEN AND SMITH air fryer is first class and excellent quality and very competively priced.
Les Curtis

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product I bought a treadmill…

Great product I bought a treadmill which was a good price and a sturdy feel to it. My wife and I use this most days and it keeps us fit as we’re both in our early seventies. Packed Direct were easy to use and easy to use and kept me up to date on delivery. Definitely recommend this company.

1. Oktober 2025

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