Pedro, the owner of Ozroofracks was a fantastic help when there was a software error with bunnings marketplace. He was on top of organising a return delivery and refund and I can't praise his responsi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pedro is simply fantastic. Ordering from the United States is challenging, but Pedro stood ready to help me figure out how to get the parts I needed shipped. I have a whole roof of his brackets lini... Mehr ansehen
Unternehmen hat geantwortet
I couldn't be happier with the service from Ozroofracks. The roof rack fitted to my high-roof Toyota Hiace is excellent quality, looks great, and is exactly what I needed. The installation was profe... Mehr ansehen
Unternehmen hat geantwortet
Second time dealing with Pedro and both times he has been pretty much instantly available to provide advice re his products. Quick delivery and excellent products for my Japanese imported Toyota hiac... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
High roof rack legs and complete gutter-mount accessories designed specifically for vans and buses with factory rain gutters. Perfect for JDM high-roof vans like Toyota Hi-Ace and Coaster, Mitsubishi Rosa, Hino Liesse and european models like Mercedes-Benz Sprinter and Ford Transit. Our roof rack legs provide a strong, versatile mounting solution specially when it comes to solar panels, but also making it easy to fit most racks, trays, baskets, and platform systems available on the market - giving you maximum flexibility for adventure, travel and work. A one-time solution adapted to your high roof. 📦🌏🤯 We ship daily, we ship worldwide. Order now at www.ozroofracks.com.au Also available on Etsy, Bunnings and eBay.
Kontaktinformationen
73 Cadonia Rd, 2259, Tuggerawong , Australien
- 0290029092
- info@ozroofracks.com.au
- ozroofracks.com.au
4,8
Hervorragend
200 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service
Ease of ordering, fast delivery. Great customer assistance and service.
17. Dezember 2025
Excellent customer service
Excellent communication and customer service! Brackets are perfect!
12. Dezember 2025
Absolutely amazing customer service
Absolutely amazing customer service! Pedro never got impatient with all my questions and has put so much thought into everything.
Easy set up and great products!
10. Dezember 2025
Bewertung ohne vorherige Einladung
Awning Gutter Mounts - Awesome Quality
I've got a Toyota Hiace LWB van I'm going to convert into a weekend camper.
Didn't want to put roof racks on it, but wanted to put an awning on it.
After much searching came across these 'Awning Gutter Mount' stainless steel brackets from Ozroofracks, they looked perfect for the task.
Ordered them and was very impressed with the Quality when they arrived.
They are Really Strong and Great Quality, very happy, thankyou
21. November 2025
blazingly fast delivery
Ozroofracks kept me up to date with all aspects from order through to delivery. Would not hesitate to recommend this company!
A nice touch was the little surprise gift in the package.
Thanks
25. November 2025
Just ordered some gutter awning rack…
Just ordered some gutter awning rack clamps, the online ordering process on Ozroofracks was easy and they had my ordered packed and in the post the same day. The clamps look really good quality and the price was good.
21. November 2025
Bewertung ohne vorherige Einladung
arrived promplly and easy to set up
31. Oktober 2025
Would have been 5 stars but my mounting…
Would have been 5 stars but my mounting hardware from my rhino rack bars don't fit the holes bolts are to big. Why you made the holes smaller than the most common bars i have no idea. And is your stuff made can't see anything on the website or packaging?
31. Oktober 2025
Antwort von Ozroofracks
Thanks for your feedback Denham.
Most of the holes on roof rack manufacturers are M8 to match most of the fitting holes and slots on Ozroofracks products.
True that some manufacturers like Rhino heavy duty range have M10 but most of Ozroofracks range is specifically design for high roof, and as people tend to overload, giving the chance to fit heavy duty bars was initially more a question about safety not compatibility.
I've redesigned the brackets a few times but I haven't had any feedback till now regarding the hole sizes.
Also there are so many options out there when it comes to fitting hardware, bars, cages, racks, accesories that made my design based on other manufacturer is not an option as changes on design in this sector are fast and by doing that we put at risk our ideas/concept when designing.
The most important: if not may companies actually focus on high roof vehicles why should I try to make a product to suit their products?
I started this adventure at own risks with the idea of keeping my products aside other companies because no one was specifically designing for high roof gutter vehicles. Just after 3 years on the Market more than 4 companies are manufacturing similar products.
I proudly manufacture in China, is not a secret.
Most of the companies in the sector manufacture in China, Middle East and even South Africa, you can research. Be aware that some companies might state "Made in Australia" wich just means a product has undergone a "substantial transformation" in Australia.
That is: The product must have been substantially transformed in Australia. 50% of the cost of production must have been incurred in Australia.
Because of this Ozroofracks could state "Made in Australia" but in order to avoid misleading advertising I do not make that statement.
On the other hand, you can get one of my brackets and go to any company to ask for a quote to make them here, you will be surprise with the reply if you get any. To be able to compete on the market I have to produce overseas - manufacturing costs in Australia for my products are sadly wild.
We care about every feedback so please send me more information/photos on what hardware/bars did you end up using and how did you fit them please.
Amazing customer service
Amazing customer service, quick to respond, and extremely helpful, was a breath of fresh air to deal with Pedro and Ozroofracks. Would highly recommend
31. Oktober 2025
Antwort von Ozroofracks
Appreciate you took the time to write a review :) thanks!
Freaking amazing customer service
What I ordered didn’t work for my car, and I am super impressed with how easy it was to fix. One email and a photo explaining what I meant and the team immediately gave me options to return what I ordered and to get the right things sent out. 10/10, would recommend
17. Oktober 2025
Antwort von Ozroofracks
Appreciate you took the time to write a review :) thanks!
Recieved with parts already RUSTY in…
Recieved with parts already RUSTY in places where the paint was missing. Plus 2 of tbe screw bags where missing the plastic gaskets, so now i have mounted it wrong because of missing parts.
Rackz itself are good, pricey but good
To the answer: no. I expect for the price i pay to be everything fine st the first delivery. I dont have time to ship it back and wait another week, your answer didnt help. Reviews are made for this.
22. Oktober 2025
Antwort von Ozroofracks
Hi Andrea, I'm happy taking them back and provide a refund under the business policy.
Regarding your order instead of make a bad review you should've asked for the nylon washers or a replacement if no were not happy with the product upon arrival, don't you think?
Is completely your choice a customer to follow this path and void the warranty not installing as per instructions provided.
Regards, Pedro Ozroofracks
Amazing product and amazing service
Amazing product and amazing service! Highly recommend!
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Ozroofracks
Appreciate you took the time to write a review :) thanks!
Great solid product
Good sturdy product, ordered on a Tuesday received on Friday happy days
10. Oktober 2025
Antwort von Ozroofracks
Appreciate you took the time to write a review :) thanks!
Great seller.Great Product
Great communication, super fast dispatch time and a absolutely awesome product.
I didn't think I would be able to fit my awning to mums high top camper untill I found Ozroofracks.
Had it fitted in 30min with the new mounts.
Great product!
27. September 2025
Antwort von Ozroofracks
Appreciate you took the time to write a review :) thanks!
Pedro the man with a plan and he’s got a good rack!
What’s better than a great Aussie product sold by a very knowledgeable Aussie, if you are in the market for Roof Racks for your Coaster then stop searching and start measuring because Pedro and his Product is all you need and if you are unsure then call him trust me you will not be disappointed.
Craig
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ozroofracks
Appreciate you took the time to write a review :) thanks!
I was travelling from Newcastle to…
I was travelling from Newcastle to Sydney and I called in on Pedro to view his roof racks.
He was very informative which assisted greatly with my order.
Delivery was prompt.
I had a text message question regarding some parts supplied. Pedro responded within hours
12. September 2025
Antwort von Ozroofracks
Appreciate you took the time to write a review :) thanks!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.