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2,5
24 Bewertungen
Hat 94 % seiner negativen Bewertungen beantwortet
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Transition from Bodog to Ozoon has been a total flop. Promised better experience and exciting promotions and contests. It has been the exact opposite. Site glitches continue to happen, rollovers have increased. Must be losing more customers, another survey from a third party reached my in box a few weeks back. Couldn't be bothered to fill it out, nothing ever changes for the better it only gets worse.
Jett is the greatest host. Period
Antwort von Ozoon
Thank you so much for the kind words.
We’re thrilled to hear you had such a great experience with Jett. Delivering exceptional hospitality is exactly what we strive for, and feedback like this means a lot to our team. We’ll be sure to pass your compliment along to Jett!
Bonuses and rewards are ridiculous and not consistent. In box messages and emails stating an offer has dropped, only to find its not there. Consistently would be nice but hasn't existed here for years now.
Antwort von Ozoon
Thank you for sharing your feedback.
We understand how important it is to have consistent communication/bonus offerings and we regret to learn of any discrepancies you've experienced.
We are continuously working to improve our rewards, and your feedback is greatly appreciated. If you've experienced any inconsistencies with previous promotions, we encourage you to reach out to us directly so we can provide further clarification.
I've had great experiences with Ozoon, the customer service is responsive, a ton of betting markets, and deposits/withdrawals are quick and simple. The website can have a few hiccups from time to time as they transistion, but these issue are resolved pretty quickly
Antwort von Ozoon
Thank you for taking the time to share your feedback! We’re thrilled to hear that you’ve had positive experiences with us, particularly regarding our customer service, wide range of betting markets, and smooth deposit/withdrawal processes.
We also appreciate your understanding regarding the occasional website hiccups during our transition period. Please rest assured that our team is continuously working to enhance the platform’s performance and provide an even smoother experience for our users.
Your feedback is invaluable to us, and we’re excited to continue delivering an enjoyable and reliable betting experience.
Jett is the best host an a n awsome person
Antwort von Ozoon
We appreciate you taking the time to leave a review!
We’re glad to hear you had such a great experience Jett. We’ll be sure to share your feedback with them.
Website down often, hard to track bet wins/losses, minimal bonus', no messaging on line (have to email), emails do not get responded to or fixed, just terrible service and infrastructure
Antwort von Ozoon
We’re sorry to hear that your experience did not meet expectations.
Please note that your account activity is available for review within the past 30 days directly through the Transaction History. Our Customer Service team is also available via Live Chat and email to assist with account-related concerns. While Live Chat provides immediate assistance, email response times may take approximately 24–48 hours depending on volume.
We appreciate your feedback as this helps us continue improving the overall player experience.
There is always issues betting on the webpage on a phone. I bet high stakes. It only allows one number to be put in. I tried to bet $5000 05/1/26 on Tampa Bay Lightning @ Montreal Canadiens Under 1.5 (-165). When I first tried the odds were +110. I had to keep reloading it as it only accepts $5 which finally went through..
There are also loading issues on ingame bets. I have pictures of my laptop trying to bet under 6.5 (-120) Anaheim Ducks @ Vegas Golden Knights combined with in game under 10.5(-120) Chicago White Sox @ Los Angeles Angels at 6:44pm Wednesday May 6th 2026 for a 2 game parlay of +236. The bet just kept spinning the entire time. The wager was $5,003.03 for a possible winnings of $11,812.70.. Which both bets have won.
I would have won a significant amount of money the last 2 weeks if this was still Bodog.
Antwort von Ozoon
Update:
Unfortunately, we have not received a response to our request for more information to better understand your concerns.
We kindly recommend contacting our support team directly through live chat so we can further review and address any difficulties you may be experiencing promptly.
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Thank you for sharing your feedback.
We regret to learn of any inconvenience you've experienced while attempting to place bets on our platform. We understand how frustrating it can be to encounter challenges, especially when betting significant amounts.
Our team is dedicated to ensuring the stability and performance of our platform on all devices, including mobile. To better understand your concerns and assist you more effectively, we encourage you to contact our customer service team, so we can identify the issues and help improve your betting experience.
I find the in-game wagering is no good.
Also the system is very sensitive and will often display incorrect wagers and make changes to my wagers after I placed a bet. It has resulted in losing bets.
It could be a lot better.
Antwort von Ozoon
Thank you for your feedback. We want to address your concerns as clearly as possible.
Once a wager is placed and the bet slip is confirmed by the member, the outcome and details of that wager are not changed by our system. After confirmation, the bet is locked in as accepted.
For live (in-game) wagering, odds and lines can update very quickly due to real-time changes in the event. This can sometimes create the impression of discrepancies if selections are not reviewed carefully before final confirmation. For that reason, we always recommend double-checking all wager details on the bet slip before submitting.
If you believe there has been a specific error with a confirmed wager, we encourage you to contact our support team with the relevant details so we can investigate thoroughly.
Fair, consistent. Fast deposits and withdrawals. Customer service excellent. 5/5
Antwort von Ozoon
Your support and satisfaction are some of our top priorities, and we look forward to providing you with more enjoyable experiences.
If you ever need assistance, please don’t hesitate to reach out.
Thank you for the 5 star rating!
I was told Ozoon (formally Bodog) was a safe place to bet, my father bet here 10+ years ago and they are still in business. I bet a bit more and more frequent to get through a $16800 bet through to earn my $400 deposit bonus on live tennis. I go up 14.5k and try to withdrawal. They reject my withdrawl after 24 hours. KYC email goes right to junk, after submitting they get back to me 3 days later saying my i'm under investigation. I should have checked all the one star reviews before trusting this place.
Antwort von Ozoon
Thank you for sharing your experience. We’re sorry to hear about the frustration with your withdrawal and the verification process.
KYC reviews and account checks can sometimes be required, especially after larger play or withdrawals, but we understand how concerning delays and limited communication can be.
Please contact us back so your verification and withdrawal status can be reviewed and clarified.
I am a verified player from Toronto, Ontario, reporting a serious breach of trust and licensing regulations by Ozoon.eu (Rocketship Ventures S.R.L.).
The operator is currently withholding a balance of $3,600 CAD based on a "VPN/Proxy" flag that is demonstrably false. Despite my willingness to provide a valid Ontario Driver’s License and residential internet utility bills, the operator refuses to release my funds or provide technical evidence to substantiate their claim.
Key Issues for Potential Players:
• Regulatory Silence: The operator has ignored a 7-day resolution window issued by their own advisory group, Differentia Licensing Advisory Group (DLAG), on March 26th.
• Predatory Tactics: My cash balance was moved to a "Bonus" category with an expiration timer while the dispute was active—a clear attempt to drain funds before a ruling can be made.
• Licensing Escalation: This matter has been formally escalated to the Tobique Gaming Commission (TGC), the Neqotkuk Chief and Council, and the Isle of Man headquarters of DLAG Global.
I have also initiated reports with the Canadian Anti-Fraud Centre (CAFC) and Interac Corp regarding the fraudulent withholding of winnings from a Canadian resident.
Avoid this site until they honor their licensing obligations and return my $3,600 balance.
Antwort von Ozoon
Thank you for raising your concerns. We treat all matters relating to our licensing and regulatory responsibilities with the utmost importance and remain committed to operating in a transparent manner in full compliance with applicable regulations.
As outlined in our Terms of Service by using our platform, you acknowledge and accept that our operations are governed by the regulations overseen by the Gaming Commission and our licensing authority. We reserve the right to conduct internal reviews and verification processes to ensure compliance with these regulations, which may include withholding funds if there are concerns regarding account security or regulatory compliance.
Regarding your specific case, all account information provided must be truthful and verifiable. We may also conduct identity and location verifications. We understand your frustration with the delay, but rest assured our team will surely have it reviewed.
Please rest assured that we are committed to resolving this issue fairly and in accordance with our licensing obligations. We appreciate your patience and cooperation.
The bonus policy is terrible. You pretty much have no chance of winning enough to ever cash out. It ties up your deposit money. Read the fine print, not worth it at all!
Antwort von Ozoon
We’re sorry to hear that you feel this way about our bonus structure. We understand that bonuses can sometimes feel restrictive, however many of our members do successfully benefit from them through regular play, and winning is still achievable under the existing terms.
We also want to highlight that players always have the option to deposit without claiming a bonus if they prefer a more flexible experience, this allows play without any wagering requirements attached.
That said, we strongly encourage all members to review the full terms and conditions before playing, so they have a clear understanding of how bonuses work and can choose the option that best suits their play style. Transparency and informed choice are important to us, and we appreciate your feedback as it helps us improve the overall experience for our community.
update 04/08- after 2 months of making me wait to access my account and money they finally unlocked it and I have received my first payout. The delay was ridiculous but at least they eventually paid. I will continue to update if this changes.
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I have been using Bodog for over 5 years. They recently changed to Ozoon. I would deposit $50-$100 every couple of nights and bet different hockey and baseball bets for fun while I watched the games. I enjoyed the site and I assume they enjoyed my business as I probably lost over 30 grand over the years.
This past year I decided to take it more seriously and put a lot more work into it. With a mix of hard work and luck I was able to finally start winning. I went on an amazing run and won over 120k! I was so excited because finally I was able to make some good money sports betting. I had such a great sense of accomplishment with the fact that my hard work and perseverance paid off.
One day I went to log in and received a message that my account was locked and to contact support. Obviously I was worried and got in touch with them right away. They told me not to worry this is a standard account review and it will take 2-3 days. They asked me to send in my id which I did.
This was almost two months ago! I have contacted them a multitude of times and every time they say it's still under review please be patient. THEY TOLD ME 2-3 DAYS ITS BEEN ALMOST TWO MONTHS!!
I guess a loyal customer for 5 years that has lost over 30 grand is treated well until they actually win money. At that point they lock your account, provide no detail and likely will steal it your funds.
I am hoping they will actually get back to me eventually. If not I guess I will have to price our a lawyer and see if they think there is anything to do about it and what that would cost.
I will update this review if they ever get back to me but as of now I have to assume if you bet on this site they will steal your money if you win big.
Antwort von Ozoon
Thank you for your detailed feedback and for sharing your full experience, we truly appreciate your long-standing support over the years.
We’re glad to hear that your account access has been restored and that you’ve successfully received a payout. That said, we sincerely apologize for the delay you experienced during the review process. We understand how frustrating and concerning extended timeframes can be, especially when it involves access to your account and funds.
Account reviews, particularly in cases involving large balances in activity, require thorough verification. While these are necessary to ensure security and fairness across the platform, we acknowledge that the timeframe in your case exceeded expectations, and we regret the inconvenience this caused.
We also want to assure you that account reviews are not initiated based on winning activity. Instead, they are part of routine security, verification, and compliance procedures designed to protect both players and the platform. Our priority is to ensure a fair, safe, and secure environment for everyone.
We truly value your loyalty over the past 5+ years and appreciate your patience throughout this process. Your feedback has been noted and will be used to help improve both our review timelines and communication moving forward.
If you have any further questions or require assistance, our team remains available to support you.
The odds will change after placing and they will blame it on us.
After deposit, you might jot be able to place your bet so that you rush and loose.
Run by pedo elites. Money grab.
Antwort von Ozoon
Thank you for your feedback, and we’re sorry to hear about your experience.
All bets are processed through automated systems with real-time odds, which may update at confirmation. Once placed, wagers are final and not altered.
We also recently rolled out updates designed to improve the sportsbook experience, including smoother performance and faster bet placement, particularly for in-play betting, along with homepage enhancements to make navigation easier.
If you experienced issues placing bets, we recommend basic troubleshooting or contacting support so we can review this further. We also invite you to connect with us on Discord to stay up to date with the latest changes and updates.
Bunch of scammers; Wrongfully seized $2000 and said "nothing they can do.
Antwort von Ozoon
Thank you for sharing your feedback, and we’re sorry to hear that you feel this way.
We want to clarify that actions such as account restrictions or fund seizures only occur following a thorough review process and are applied when activity is identified that does not comply with our agreed Terms of Service. These measures are not taken without careful consideration and are in place to ensure fairness and integrity for all members on the platform.
While we understand this outcome may be disappointing, such decisions are made based on the circumstances identified during the review. We remain committed to maintaining a fair environment for all members, and compliance with platform rules is essential in supporting that standard.
I played on the older Bodog site for around 8 years, mostly sports and poker... the new site is a much needed improvement.
It was a little scary during the change when I couldn't withdraw funds but after a day all the hiccups were ironed out
Overall I'm ALL IN for Ozoon! Excited for this new chapter
Antwort von Ozoon
Thank you for your continued support and for sharing your experience with us.
We truly value your loyalty over the years and appreciate your patience during the transition period. While brief disruptions can occur during platform upgrades, we’re glad to hear that everything was resolved quickly and that your experience has improved overall.
Our goal with the rebrand is to build on the same trusted foundation while enhancing performance, features, and the overall member experience. It’s great to hear that this is being reflected positively for you.
We’re excited to have you with us for this next chapter and look forward to continuing to deliver a reliable and enjoyable experience.
Where to start. The rebranding of Bodog
I deposited and ozoon added a bonus which is impossible to play through.
READ OTHER REVIEWS THIS COMPANY IS CORRUPT THEY CHEAT ON YOUR DEPOSIT THEY WONT ALLOW YOU TO WITHDRAW .
STAY. FAR. FAR. AWAY. CRIMINALS
GO TO BET 365 OR ANYTHING BUT THESE CRIMINALS - WOW !!! STAY AWAY
Antwort von Ozoon
We understand that some members may have differing views regarding our recent rebrand. We take all feedback seriously and want to clarify that we operate with integrity and in accordance with our terms and conditions.
Bonuses are subject to wagering requirements, which are clearly outlined at the time of offer. While these requirements may be significant, they are achievable through standard play. Withdrawals are processed once account verification is complete and wagering requirements have been met.
DO NOT DEPOSIT. Support will purposely fabricate verification hurdles—for example, claiming your phone number doesn't match their records—to demand excessive documentation that no reasonable person would provide. When confronted, they refuse to answer; if you ask to escalate the issue to a supervisor, they simply lock your account to cut off all contact. These are fraudulent business practices. Avoid them at all costs. They rebranded for a reason: people were finally catching on to their scam.
Antwort von Ozoon
We take these allegations seriously and are confident that they do not accurately reflect the nature of our business.
Our priority is, and always will be, to provide a safe, secure, and fair environment for all members. As part of this commitment, we are required to follow standard KYC (Know Your Customer) procedures to verify account ownership and protect against fraud and unauthorized access. In some cases, if the information on file, such as a phone number is outdated or does not match our records, additional documentation may be requested to complete verification. This is not intended to create barriers, but to ensure account security and regulatory compliance.
We also want to clarify that escalation requests are reviewed fairly and professionally. Account actions, including restrictions or closures, are never taken lightly and are only applied in line with our internal policies and compliance obligations.
We will always do our best efforts to ensure we provide the best possible service to our members. Integrity and trust are core to how we operate, and we do not compromise on them. If you would like this matter reviewed further, we have requested additional details here so we can look into your specific case in detail.
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