I only had one outage for the entire time I had my server there (8 years) OVH provides what they promise and The support is there when you need them. Brandon was very helpful when it came time to term... Mehr ansehen

Standort
Standort wechselnAvenue McGill College 1801, suite 800, H3A 1Z4 Montréal, Ville-Marie, CA
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
De toute ma vie pro, c’est le pire service d’herbergement. C’est plus des voleurs qu’un service de cloud. 15/09 : J’ai acheté lherbgement pro (ils disent nom de domaine gratuit, faux je ne voyais... Mehr ansehen
Unternehmen hat geantwortet
CS11140343 — Merci pour le suivi et les actions rapides appliquées ! En tant qu'éditeur de logiciels personnalisés hébergés, je suis très satisfait des services offerts par OVH. Je lis parfois cert... Mehr ansehen
Unternehmen hat geantwortet
I've had a VPS server with OVH for the past 5+ years and a dedicated server before. The dashboard is a bit odd, but it has all the functionality I've needed & it has worked reliably for the full perio... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über OVHcloud - Canada
Vom Unternehmen geschrieben
OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe.

Kontaktinformationen
Avenue McGill College 1801, suite 800, H3A 1Z4, Montréal, Ville-Marie, Kanada
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
El servicio es MALO pero la atención MUY buena...
Me cancelaron el servidor luego de un día de espera porque según ellos no di la suficiente información cuando si la dí realmente, y estaba muy encabronado pero el servicio técnico de Aldair fue muy bueno y humano y bajé la efervescencia, Aldair me explico lo que estaba mal, lo corregí y estoy pensando solicitar otro servidor. Antes de la atención ni pensar en comprar algo de nuevo. ¿Se imaginen que cancelen un servidor en producción así de repente? Horrible.

Antwort von OVHcloud - Canada
Great Hardware, Mixed Support Experience
OVH provides impressive hardware at competitive prices, making it a solid choice for business needs. However, when issues deviate from their standard support process, the initial technical support can feel like typical tier 1 service—slow response times and limited effective solutions. Fortunately, after escalation to the claims department, Laurent, a highly skilled employee, resolved our issue promptly and efficiently. From that point, the support was exceptional.
CS11490884

Antwort von OVHcloud - Canada
Everything is good with OVH Services !

Antwort von OVHcloud - Canada
Excellent and caring support
I had some hiccups with my vps upgrade and i went and purchased a new vps. However my plesk licence was attached to old vps and couldn't be moved over. Joanna is excellent in support and was very professional and curteous.
She is absolutely excellent. She's professional, courteous, and handled my problem with such care and speed. It's not just that she solved my issue; it's how she did it. She made me feel like a person, not a support ticket. It's so refreshing to get that level of genuine, human support in the tech world. Joanna is truly a gem, and she's a big reason I'm a happy OVH customer.

Antwort von OVHcloud - Canada
Very satisfied about the support
Very satisfied about the support . case nr CS11502133

Antwort von OVHcloud - Canada
Happy long-time customer of OVH
Decided to write this review regarding a recent experience (ticket #CS11494577).
We've been using various OVH solutions over the past decade. varying from Dedicated Servers of all tiers to VPS.
Throughout this period, we experienced only two outages, one due to a network connector failure in the first case and a disk failure in the second.
Additionally, their customer service has significantly improved over this time. Even their response times for the standard support are short.
We've tried alternative services on a couple of occasions and discovered that we were already using a solid, time-proven provider for our mission-critical services.
If you know what you`re doing, go for the self-managed dedicated servers. If you don`t, get them to manage it for you.
Also recommend checking out their Eco range for applications with lower requirements.

Antwort von OVHcloud - Canada
Not perfect, but very reasonable and functional
CS11443362 and others.
I've been using OVH for >10years in various capacity and clients, but I can say that even though they aren't the cheapest, they aren't perfect, it was that 80-90% fit that suits the budgets. They don't have bleeding edge, but what they provided for me JustWorked(TM) most of the times. And the times it didn't they've been able to resolve it is reasonable times. For reasons I needed to move my servers to South Africa, and that is the sorry part that I were moving to a OVH-ZA. I'll advocate and use OVH when and were ever it suits my clients uses cases!

Antwort von OVHcloud - Canada
Good platform but misleading and no help
Good platform but some information can be misleading, and you do not have a chance to see how it works unless you pay for that. If you realize this is not for you, thousands of providers offer a guarantee but not OVH they only reply that you have to read their terms and conditions. They do not care if you are an existing client or not.

Antwort von OVHcloud - Canada
Débora helped me to confirm the…
Débora helped me to confirm the cancelation of one of my Servers at OVH Canada. The long term commitment reached its end for the last two years with the service, all smooth and no issues. I was worried that the internal configurations billed me again as the Status were still appearing automatic renewal. Everything was handled by Debora confirming the proper cancelation of commitment and the Server on the commitment end date. Thank you for your services.

Antwort von OVHcloud - Canada
Support is lent but its doing their…
Support is lent but its doing their job. Services are good, im a happy client.

Antwort von OVHcloud - Canada
Positive experience onboarding with OVHcloud
I've had a positive experience onboarding with OVHcloud. Initially, I committed to a VPS with the wrong hardware stack for me. OVH worked with me and resolved the situation to my satisfaction.
I'm looking forward to a long-term positive relationship with OVH, and we're off to a great start. Thanks OVH

Antwort von OVHcloud - Canada
Been with them for a long time
Been with them for a long time. Had to cancel a VPS before end of the term and they’ve not charged me. Thanks.

Antwort von OVHcloud - Canada
I had a request to cancel the remaining…
I had a request to cancel the remaining commitment on a long-term server contract. Joanna from the Claim Dept. handled my case. Even though the contract terms normally don’t allow early cancellation, she took the time to review it and approved my request as a one-time exception.
She also disabled the auto-renewal to avoid future charges, which I appreciate. The communication was clear, professional, and solution-focused.
Thanks to the support team for the flexibility and quick resolution.
The ticket No. CS11387994

Antwort von OVHcloud - Canada
SCAM! SCAM! According to my Ticket number…
According to my Ticket number CS11375855, OVH cut my money on card and paid everything successful then I login in to my account and found out they are telling me order is Cancelled while money was cut on my Account.. Their SCAM if they don't want my money they better decline it before they cut my money..
Now their telling me to send another Payment lol, I told them to verify my KYC and take the money that they already cut but they denied that they want another payment lol..
Avoid them they only want your money

Antwort von OVHcloud - Canada
Top notch bare metal server provider
I was a bare metal server customer with a different company for over 15 years before I decided to move to OVHCloud due to a critical hardware failure on one of the servers at the other provider. Moving to OVHCloud has been the difference of night and day! Top notch hardware, outstanding self-service tools, and fast network access. Though some improvements can be made on the turn around time for support tickets - and keeping a better watch on their customers (ab)use of assigned IP ranges - I feel comfortable to say that this company checks off every box on my list for a solid bare metal server provider. My only regret so far is that I didn't make the move sooner!

Antwort von OVHcloud - Canada
Effortless and Friendly Support Done Right
I want to give a huge shout-out to the OVH support team for the exceptional service on my ticket, CS11339776. My interactions with both Karima A. and Laurent C. were phenomenal and a perfect example of customer support at its best.
They were incredibly personable and made the entire process feel completely straightforward. Instead of a complicated or robotic exchange, their communication was clear, empathetic, and refreshingly human. They understood my request to delete a server and credit the unused time immediately, offering the perfect solution without any friction or unnecessary back-and-forth.
The entire issue was handled with impressive speed and a genuine focus on helping me. This is the kind of support that builds real customer loyalty. Thank you, Karima and Laurent, for making this such a positive and hassle-free experience

Antwort von OVHcloud - Canada
Excellent support
Excellent support, quick responses and addressed my needs. Case # CS11330232

Antwort von OVHcloud - Canada
10-year plus satisfied customer
10-year plus customer. It is getting harder to find datacenters that offer bare metal servers anymore. There are not a lot of alternatives to OVH.
Their expertise is hard to beat. Responses are always thorough and to the point.

Antwort von OVHcloud - Canada
Excelente plataforma
Varios de mis clientes, y mi empresa propia utilizamos la plataforma ovh para nuestro trabajo con vps y servidores dedicados. El acceso es muy veloz, el servicio es increíblemente estable y el soporte muy oportuno.

Antwort von OVHcloud - Canada
The Good, The Bad & the Great
Ive been a loyal customer to OVH for over 8 years, they have the best prices for dedicated servers in the world, the servers are fast, there is little to no downtime and all servers include free DDoS protection.
But there is a negative, if you have just the basic support plan, support takes days to reply. In addition i recently had something really annoying happen with a SoYouStart server. I cancelled the server, but their system still charged my credit card. It took weeks of talking on the phone/making support tickets explaining how it was on their end. Thankfully they refunded me the money that was charged.
The process for cancelling servers on SoYouStart is unnecessarily complicated (done through an API that submits commands to their back end).
Regardless, with the one problem i had over the course of all those years i'm still a customer - it doesnt change how amazing of a host they are!
P.S. OVHCloud owns SoYouStart.

Antwort von OVHcloud - Canada
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







