Great ethics and customer service
Great ethics and customer service. Ordered a pair of Lucy jeans and after 6 months the button unfortunately came off. I contacted them on how I can repair it, and instead they offered to replace it for free. I believe they have a 1-year warranty which I was unaware of until then. The returns process was easy, just like when I bought them the first time and returned the incorrect size, and the customer service very friendly and helpful. Loving the jeans and the quality is great. Also love that they're phasing out leather patches, so most (maybe all?) are vegan. Will definitely be back!








