Really pleased with Order Blinds. Very fast delivery, great quality product and great customer service. 1 out of our 4 parcels was damaged in transit. Kept up to date by Ed and replacement sent which... Mehr ansehen
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Das sagen Bewerter
After researching many suppliers on the web for blinds I found this company called “ Order Blinds” their web and pricing was the best by far from all the others, they, offer up to 20 free samples, wh... Mehr ansehen
Unternehmen hat geantwortet
I received my custom made roller blind and I am delighted with it. Great communication, quality and the packaging was excellent. It also arrived well before the due date. Would definitely recommend. T... Mehr ansehen
Blinds were ordered including a measure guarantee. Of 5 blinds ordered: - 1 arrived damaged so couldn’t lock into its housing - 2 didn’t fit into housing - 2 went up ok but 1 has subsequently fa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Choose from our huge range of window blind solutions including rollers blinds, shutter blinds, vertical blinds, roman blinds and more, all made to measure in the UK. You can trust in us for easy ordering, market leading quality, best prices all year round and excellent customer service.
Kontaktinformationen
Unit 10 Barbrey Business Park, NG13 0GY, Bottesford, Vereinigtes Königreich
- 01159699933
- info@orderblinds.co.uk
- orderblinds.co.uk
4,4
Hervorragend
476 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
They are helpful
They are helpful, good products, good price and helped me when I had issues with measuring blinds.
16. März 2026
Bewertung ohne vorherige Einladung
Extremely impressed with this company
Extremely impressed with this company. First time using them, excellent customer service inparticular Stacy who was so helpful. The blind is lovely, very happy thank you.
6. März 2026
Bewertung ohne vorherige Einladung
Delivered on time and well packaged
Delivered on time and well packaged. Blind colour and fit is perfect. Didnt order ability to open top down function and would have preferred it without but other than that ok.
5. März 2026
Bewertung ohne vorherige Einladung
Excellent blinds, customer service and communication
Excellent blinds. Very good value for money.
Good communication and also empathy re a family serious accident.
Would recommend to anybody
26. Februar 2026
Bewertung ohne vorherige Einladung
Very happy with my blinds
Very happy with my blinds . Lovely quality. Through my own fault blinds came up a bit long . Ordered replacement slats. Came within a week . However blinds were longer than the originals , a mistake on their part . Quickly rectified new slats sent . Great customer service
3. März 2026
Bewertung ohne vorherige Einladung
Fantastic experience
Fantastic experience, really well made blinds and great customer service experience from Ed
15. Dezember 2025
Bewertung ohne vorherige Einladung
Easy to use website with clear guidance…
Easy to use website with clear guidance on how to measure up. Great quality product and very competitive prices.
3. Februar 2026
Bewertung ohne vorherige Einladung
Brilliant experience.
Really, really good quality at about half the price of John Lewis.
Seriously impressed with my sunscreen roller blinds. These guys deserve to be much more well known. From the amazing care taken over the packaging, to the actual build quality of the blinds, it's a straight 10 out of 10!
I've literally just ordered more.
10. Februar 2026
Bewertung ohne vorherige Einladung
Ordered made to measure blinds for…
Ordered made to measure blinds for patio doors but the blinds do not hold the closed position. Carried out troubleshooting guidance and no difference. A blind that does not stay down is pointless but they use distance selling regs to get out of any return, avoid at all costs dealing with them.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your feedback. We are sorry to hear that you have experienced difficulty with your blind and appreciate you bringing this to our attention.
We would like to reassure you and our customers that we have been actively working with you to resolve this matter. As an online made-to-measure retailer, we rely on photos or videos to help our technical team accurately diagnose any issues and ensure the correct solution is provided as quickly as possible.
We have requested a short video so we can confirm the cause and, as already offered, we are happy to proceed with your preferred resolution, including arranging a replacement or providing a refund if a fault is identified. As soon as we receive this from you we will proceed as you wish.
Our aim is always to ensure every customer receives a fully working product and is satisfied with their purchase, and we remain ready to resolve this for you as soon as we receive the requested information.
Kind regards,
Customer Support Team
Ordered a personalized blind
Ordered a personalized blind sent over picture they said could do it sent me the proof which had black background as it should have I approved it received very shoddy blind wrong colour grey not black they continue to says it is not there fault even though the wallpaper company has confirmed it is black won’t refund my money please
Don’t use them if I could attach a picture I would so you could see for yourselves also I have just been advised from another the print is severely pixelated hence the blurring of the flowers so not only wrong colour but severely pixelated
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for taking the time to leave a review. We’re genuinely sorry to hear that you’re unhappy with your order and appreciate the opportunity to clarify the situation for future customers.
We completely understand how disappointing it is when a custom product doesn’t meet expectations. In this case, however, the blind was produced exactly from the image file supplied and the proof that was approved prior to printing. While the background may have appeared black on screen, the actual colour in the artwork provided (and shown in the approved proof) was a very dark grey rather than a true black. This was verified using colour references from the supplied file.
We were not informed at the time of ordering that the blind was intended to match an existing wallpaper. Had this been raised beforehand, we would have advised against proceeding, as blinds and wallpapers are manufactured using entirely different materials, inks, and printing processes. Because of this, achieving an exact colour match between the two is not possible, even when using “true black” artwork.
As the blind was custom-made and printed exactly as approved, we were unable to offer a return or remake. That said, we did acknowledge your disappointment and offered a partial refund as a gesture of goodwill, despite the order being fulfilled correctly.
We always encourage customers to raise any specific matching requirements before production, and we’re happy to advise honestly to avoid situations like this. We’re sorry this experience fell short of expectations, but we’d like to reassure future customers that we stand by our proofs, our processes, and our terms for custom-made products.
Kitchen blind - good end result
Faulty printing on first blind supplied. Attentive customer services throughout. Replacement blind supplied without quibble. Very satisfied with print, fit and pattern.
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you so much for taking the time to leave such a lovely review.
While we’re sorry that the first blind wasn’t perfect, we’re really pleased to hear that our customer service team was able to resolve the issue quickly and that you’re happy with the replacement. Ensuring our customers are looked after and satisfied with the final result is incredibly important to us.
It’s great to know you’re pleased with the print quality, fit and pattern, and we truly appreciate your understanding throughout the process. Thank you again for choosing us and we hope you enjoy your new kitchen blind for many years to come.
Still awaiting order
Still awaiting order , did contact customer service who were very quick to respond. So far so good with communication.
8. Januar 2026
Bewertung ohne vorherige Einladung
Ordering was relatively easy
Ordering was relatively easy, the delivery was excellent, packaged very well the quality of the blind and mechanism was very good, extremely pleased with the luxury cassette i optioned for. Customer service was good also with Stacy who was mor than helpful with my installation query. Will definitely be using them again when ordering my next blind . Well done them 👍
19. Dezember 2025
Bewertung ohne vorherige Einladung
Lovely blinds
We ordered 5 blinds in various sizes, all arrived in good condition and are of excellent quality.
We got the covers for the blind rolls called the luxury roller system, and the decorative material covering them had air bubbles in it, I was able to remove them by smoothing with a soft damp clean cloth.
Might be worth flagging up during manufacturing.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Awful experience with Order Blinds
Awful experience with Order Blinds. Ordered perfect fit roller blinds for two windows & french doors, Order Blinds sent incorrect frames on three separate occasions. I have given up with this company & not prepared to give the company a 4th chance to get it right. I have requested a refund.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
We’re very sorry to hear about your experience and we do understand how disappointing and frustrating this must have been.
As a made-to-measure, online-only company, all Perfect Fit blinds are manufactured strictly to the measurements entered at the time of ordering, as we’re unable to measure in person. The initial frames were produced correctly to the original sizes provided, which were later found to be incorrect. We do apologise that a subsequent replacement was affected by a human input error on our part.
A refund has been processed as requested and we’re sorry that on this occasion we were unable to resolve matters to your satisfaction.
EDIT - Hi Claire, to confirm the refund has been processed via Paypal as advised, unfortunately we have no control over the length of time it takes for PayPal to process it once we've confirmed it but hopefully it shouldn't take long.
We loved the pattern and were able to…
We loved the pattern and were able to obtain a sample of the fabric which gave us the confidence to place our order.
Short lead in time for this made to measure Roman blind.
Concise details and fixing instructions.
Very satisfied.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Fantastic service from sending samples…
Fantastic service from sending samples to delivery and the blind is top quality and looks great. It was very easy to fit. Good price. Couldn’t be happier with the company and product.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Excellent company
Blinds arrived quickly and very well packaged. Good quality fittings and very nice blind. I would definitely use this company again.
25. November 2025
Bewertung ohne vorherige Einladung
Lovely clip to fit door blinds
Lovely clip to fit door blinds, easy to install 👍
Quick delivery and well packaged with corner edge protection.
28. November 2025
Bewertung ohne vorherige Einladung
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