No support, lying in their marketing!
I would argue that Orange Themes are lying to potential customers... They say that you get access to all their themes with the personal license and up. However, after purchase, you'll notice that you will only be able to download about half of their themes, because the other half is found on ThemeForest and you will have to purchase them there, one by one. I emailed them about it but never got a response. To show how much they care about their customers:
Go to their site and click on support. Next click on "Submit Support Ticket" for existing members. What happens is that you get to their homepage. The button doesn't actually open a contact form! Stay away from Orange Themes if possible.






