Onesixthkit Bewertungen 

Another faultless delivery this month from OSK. Kit is now one of my main sources of 1/6th and 1/12th figures, and I have a number of pre-orders I am looking forward too ✅

So no issues from my end. But then I realise there are always delays outside the retailers control that they are not able to influence, and that the customer is NOT always right 🤪

- So I don’t jump in demanding my NON REFUNDABLE deposit back for delayed figures ❌

- I don’t THREATEN them with social media suicide or financial loss ❌

- I don’t call them thieves and scammers when they hold to the T&Cs I agreed too ❌

- I don’t try and scam them, I am just not that person ❌

- I am not a self-entitled keyboard warrior who is used to arguing with no leg to stand on ❌

But OSK do honour orders, and fully refund if the figure is cancelled. They do respond to civil comms, and also offer after sales service. But they are not miracle workers, so cannot solve all issues ✅

>> Read through the reviews. Note the common traits. Then Buy or don’t Buy. OSK do report they have a heavy work load, so they arnt doing too badly without the 1 star reviewers orders 👍

Last comment…. For many they would be better buying from local Retail where they can pick stock from the shelf. There they may be able to assert their personality more easily and get their way. But then many figures never make it into local retail or the price is inflated. You have to make concessions when pre-ordering from a distant seller where laws and culture differ ❤️

If arguing with people on the internet was an Olympic sport give this guy the gold medal. He openly brags on social media about all the people that he has argued with or "blocked" to try and "bring down his workload". Will you have a good transaction with him? Possibly. Provided you don't have to have any contract with him whatsoever. But the moment anything doesn't go exactly according to plan this guy will flip on you. I unfortunately am the latest victim to witness this first hand.

Here is my experience with the infamous "Kit Chen".

I pre-ordered a figure with him a year ago that became ready to ship 2 days before I was heading overseas on a 3 week backpacking trip. So I contacted Kit and let him know I was going to be out of the country for 3 weeks and asked him if it would be okay to sort it when I returned so that the figure didn't sit on my door step for weeks while I was away open to the elements or theft. A fairly reasonable request I thought. I let him know the date that I would be flying home and he said it "should be okay" but to make sure I reply to the "last call email" when the invoice is going to expire. I knew I was going to backpacking with limited internet access so I offered to pay for the invoice in full ahead of leaving for my trip if that was easier and he refused to let me do that. He asked me to "Pls hold the payment" and reassured me that they "won't cancel your order in a sudden". So I left it at that. Thinking nothing more of it.

Fast forward to 2 and a half weeks later and while I was atop a mountain with no internet I was given 48 hours to respond or my order would be cancelled. He then cancelled the order the day before I returned from my trip. I contacted him immediately upon my return and explained the situation and told him that I hadn't had access to internet so I had been unable to reply to him and that I was very sorry about that and that I was happy to pay the invoice immediately now I was back if he could reissue it. He refused and went on the attack. Sending me sarcastic screenshots circling parts of the message that he sent while I had no access to the internet. And then accused me of coming to "pick a fight" when all I did was apologise and explain my position and ask him if I could pay the invoice now as I didn't want to leave him out of pocket for a figure that he had sourced for me.

Instead of trying to argue with me (something this guy clearly lives for) he could have just re-issued the invoice and I would have paid it, but the truth is this guy would rather pocket your deposit and not provide you with anything if you give him the opportunity.

Consider spending your money elsewhere, it's not worth the hassle if something goes wrong. If you have to e-mail him with any customer service related query he takes this as a personal insult and will already be plotting the termination or your account and orders even if you remain polite throughout.

Anyone brown nosing and worshiping this man child is purely doing so in the hopes of trying to avoid becoming his next target. There are plenty of other places that you can get your figures, even if it means paying a little more. Don't make the same mistake I did of thinking that it will be okay to order from him as long as you don't do anything wrong. Save yourself the headache.

I write this post purely to warn others as I know Kit takes great pleasure in collecting these negative reviews and being an a-hole to people and I didn't really want to give him the satisfaction. But if this post helps even 1 person not end up in the same position that I did, then it will have been worth it.

Ha sido la peor experiencia con empresa. Partiendo por los vendedores, muy prepotentes, sin intereses en ayudar. Ni siquiera sé si fue verdad que me enviaron el producto. Les pedí información de donde estaba el envío o donde comunicarme para pagar el impuesto y liberarlo y sólo recibí insultos, de que no vuelva a comprar con ellos, obviamente no reembolsaron nada y bloquean la cuenta. Tiene todas la características ir pensar que son una Estafa

I truly believe the people giving bad reviews are doing so for the hell of it. I’m a nineteen year old girl from the states, and this was my first time purchasing an action figure like this. I was nervous about it at first, but after extensive research, Kit was the only person I could find that was trustworthy. I pre-ordered the action figure along with another head sculpt in stock, and the head sculpt came in perfect condition within two weeks. Because all the research I did said it could take upwards to years for pre-orders to even reach Kit himself, I kicked my feet up and waited patiently. Well, fast forward about a year later when the emails came to notify the paypal invoices were sent, I missed them all! The order was rightfully cancelled, and I was frantic. I couldn’t believe I had made such a huge mistake and didn’t check my emails for so long. I emailed Kit immediately to explain myself and apologize profusely for not responding, and even though I would’ve completely understood if he didn’t even give me the time of day, he gave me another twenty-four hours to pay! The figure just came in perfect condition today, and I’m so excited to display it. Thank you, Kit!

They do not take responsibility for undelivered items. I ordered, first time ever, two action figures. The first was delivered to me the day after it was given as "officially" delivered by the courier (Imile Italy). I signalled them the problem. The second was given as "officially" delivered by Imile the same day they really delivered the first (but at a different hour). The second was never delivered. I wrote several mails to 4px, the courier used by Onesixthkit, Imile Italy and SDA (which is the Italian courier used by Imile here). I also tried to contact them by phone, but without any result. In the end, Onesixthkit said it was my problem ! And that my behviour (because I insisted it was their problem too: I paid them!) was such that they tended to side with the lies of the couriers!!!
While I understand it wasn't Onesixthkit fault if the final courier lost or worse the item, it was their choice to use 4px-Imile-SDA, not mine, and it is unacceptable their behaviour, not very caring and professional.

"Only imile can help you in this case, if they agree with you the package is undelivered then we can revise the decision with 4px"

Mr. Unprofessional, your words, after weeks of back and forth. "Only Imile can help you..." when I was telling you since the beginning they were not replying to my emails and the phone number was just leading to an auto system, saying in the end "we are sorry. We will check and let you know..."

It was my first order to you? Yes, and so what? I, unfortunately, followed the advice of Justin's Collection on Youtube and tried your services...the worst I ever found, except for real cheaters.
Never had other problems shipping to Italy? Lucky you, but here, on Trustpilot, look for reviews regarding Imile Italy and SDA and you will see that lost/stolen parcels are the norm. It is not casual they are the cheapest couriers in Italy.

I have made a dozen purchases from kit and he has never let me down. Very fast to respond to emails and always shipped double box! Packages arrive quick and never had to pay import tax. Saves me money and headache

The owner is completely unprofessional. Ordered an item. He received his shipment. When I asked when will I get my order he said in a few months. It's been 5 months. But the worst part about it was that he was extremely rude in his reply. Here is one reply from him "did I not telling you what's going on by the email? You insist to have the refund so l told you to read the policy, I don't have time to slowly talk out anyone if he disagrees on what he have agreed. Who care you will buy a lot? Just make sure you are not buying from me"

Terrible customer service, extremely unprofessional. I asked the status of a figure for over a year, and each time they replied with “we will contact you”. They never did. When I asked the to be honest they responded with I quote, “We will contact you either its released or cancelled, is it honest enough? If not, maybe you can get me a crystal ball?” I of course insulted their lack of profession and canceled my order. They answered by banning my account. I have pictures to prove this. Don’t buy anything after the cutoff, it’s a SCAM.

Edit, as you can see he doesn’t provide 90 percent of his responses because he knows that it would get him in trouble. Please refer to, “of coz it will come out” to see the lack of respect and support you will be getting with one sixth kit. Don’t buy from him, he will not inform you anything, and then insult you for not knowing when it’s his JOB to tell you. Don’t make the same mistake I did.

I've ordered a couple of times from this company and never had any problems.
It only takes a week to arrive in tbe UK and its Free Shipping.
They've also answered my email regarding questions.
I don't know why there's a few negative reviews on here but if you've never ordered from them before then I suggest you ignore the negative feedback here.

Never had a problem. Many orders placed.

It was a error from me ! I sent a message that was too short, so now I understand the person's reaction better.

OneSixthKit aka KIT CHEN is the most trustworthy and reliable seller for me personally. I have had nothing but good interactions with him. When a figure came with a scratched head sculpt (nose of Gus Fring was damaged) he immediately contacted Mars Toys and issued a replacement head sculpt to me. Treat Kit with respect and Kit treats you with respect.
Second example: Customs were slow with an INART Joaquin Joker 2 Pack (out of Kit's control) - but Kit and I had e-mailed back and forth and he assisted me along the way with updates. I lost count how many figures I have gotten from Kit and how many I still have on pre-order but I know I'm in good hands and that's why I continue to do my business with OneSixthKit.

Kit (onesixthkit) owner is on Facebook and many collectible groups, as part of the community. As such, ignore bots and rival company feedback trying to ruin things. Just search his name, see all the post and comments (positive)

Kit has a very dry sense of humour and very traditional (to the point, old morales) and once you understand that, his a real joy and an amazing part of the community. Ordered over 30 plus items, Heck might be 50 plus now, but no issues, one of the first to get releases. Good seller.

No stars!
I bought a figure months ago. Unfortunately, the body was of such poor quality that one leg fell off immediately, and the second shortly after. Although you can reattach the legs, they fall off again immediately.
I complained about the figure, and they promised to take care of the problem.
After several inquiries that yielded no results, I was told today, upon further inquiry, that I was a fraud and that the damage was fake. I was insulted and abused!
NEVER AGAIN!

Had a preorder since June 2024. As of March 21,2025 no date in sight for product, he claims manufacturer has not told him eta. Original ETA was October 2024. I was actually asking for more info and questioning why it is taking so long. He told me it is VGT not him and I should wait. I said when does it get to a point where this may never come. He then banned me cutoff my account and refused to refund my deposit. It was only $8 but it is principle and his attitude was terrible. I was very civil and was not mean he just didn’t like questions. I did apologize but no response. I’m very patient waiting for stuff. Maybe language issue or him just being a bit of a jerk. I would not recommend especially when doing a preorder.

I ordered the Dexter figure recently! Was out of stock almost everywhere else but one sixth had it :) Seller communicated well and there was only a few day wait for supplier to get stock in, kept me upto date and shipping was fantastic as I was able to track the whole journey from start to finish.
It was packaged well and I would deffo recommend and use again. Lovely experience from start to finish! now as someone who has never had a 1.6 figure before I’ve gotta research and figure out how to change hands and head without it breaking but lots of information online. Thankyou again so much for getting this to me safely. I always read reviews before I buy and I saw some not so great ones but in my experience the seller was wonderful!

All Goods received have been through great communication well packaged and unbeatable time.
The team is amazing , I'm not the easiest customer and they have always assisted to keep reassurances and make me more knowledgeable.
This is the reason I have been using OSK as my prime vendor for years.

Baratos. Fiables. Sin aduanas. Rápidos. Dan puntos para descuentos. Lo último: me compré el Police Robot de Present Toys y me vino con el regalo de pre order. Sin haberla hecho. Y es nada más y nada menos que OTRO CUERPO CON CABEZA. Ósea puedo vestir al T1000 con las dos equipaciones que lleva. Un 2x1 en toda regla.
Otras tiendas venga pre orders de figuras que ya veremos si salen y cuando. Toys TNS hace eso. Tendrán stock, pero van más a vender “humo”

My first time getting an expensive collectible, and Kit is definitely a great seller. Very clear and easy ordering process, good prices, already got my hands on the new Dexter figure while all the other online stores still don't even have it in stock, delivered to Germany in a week in very good packaging, 5/5 from me.