One Empire Bewertungen 413

Customer service is excellent! Quick response & fixed my issue straight away :)

Beautiful designs and quality!
Great customer service, really quick to respond and lovely to deal with! Sizing is great, I often struggle to find sets that fit me comfortably and these were fab!

I ordered a set from one empire from a recommendation from a friend. I received my set and on closer inspection they’ve cut off a shein tag and sewed on their own tag. I went on shein and found the exact set I got from one empire. I assume they just order a bunch off shein and choose the ones with good enough quality to pass as an independent design?

Really helpful customer service that were quick to action any issues and treated me lovely, I buy from this place all the time for my dance performances

I like the designs, they are sexy and alluring. The fit however runs small and the quality is made for smaller chested women. Being a larger chest size, the straps are too thin and there is not enough support for my ladies. I've returned and changed things for pjs and other things - so not fussed, just not for me.

Great service, fast delivery 🔥

Delivery on time, product is perfect.
Cristina Toth

Delivery time great, lingerie is beautiful,

I placed an order for a babydoll and pjs in my usual size however when I recieved them, they did not fit. Sizing is so inaccurate, the cups on the babydoll were literally tiny and cover nothing, and the pj shorts were tiny. I processed my exchange online on the 1st of October and shipped it back to them a day later but I am still waiting for my exchange let alone any sort of communication of when it will arrive despite the amount of emails I have sent asking. Honestly at this point I just want my money back, definitely won’t purchase from them again, prefer to continue buying my lingerie through Lounge.

Send you cheap quality lingerie nothing like the photo so I contacted them to return it, after they have it back they say it doesn't fit in with their "returns policy" as this one wasn't damaged like the others that arrived and will now refuse to give my money back when they have the product. My emails have been ignored for weeks on end. You would get better quality on Shein. Scam.

For the price I wasn't expecting great quality or fit, especially because i couldnt choose a cup size and i tend to need larger bottoms and a smaller top, but omg the set was so soft and comfortable for lace and fit my shape really well. It also came with suspenders, stockings and a cute bag to keep it all stored together - which I wasn't expecting. Add in the great communication and fast delivery (and price). I'll definitely be back for more!

beside the average quality, the customer services was a 2. I bought the lingerie set for the rave, but the package was missing a item. They send the missed item for me after the rave day so there's no point of me need that anymore. You should work on this

I am so excited to received all the lingerie i bought but even after weeks of purchasing whenever i look up on the tracking, they havent even got updated yet. so im very disappointed.

Amazing customer service. I ordered the incorrect size and was worried about doing an exchange in time for a photoshoot as I’d left it quite last minute. The team at One Empire were swift to respond and act and pleasently worked with me for a resolution.

The most comfortable and flattering lingerie!!

Highly highly recommend!!

These guys are good I accidentally ordered wrong sizing and emailed them back on a contact they gave me and before my order was shipped they had fixed my order and replied back really fast very pleased 🥰

I received replies to my queries quickly and received my order fast. Very good company to deal with and nice customer service. Recommend. More than happy with my order.

Love love love the set I purchased 😍 Such lovely designs, super cute and sexy! Will be purchasing again

In all honesty the quality is pretty good for the price!! I got three complete sets and two nighties for the same price I’d probably pay for 1 set at most lingerie stores. The shipping was great I will definitely be buying more in the future

Everything fit beautifully and the quality is so much better then I expected especially for the price!