James and Matthew at Onaro are fabulous. The watches that James has found for us in such a short space of time is unbelievable. We are treated so well and each experience is amazing. Highly recommen... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
James and Matthew were incredible to deal with from start to finish. They made buying my first Rolex so easy. Onaro came recommended and I would advise anyone looking for a reliable and friendly servi... Mehr ansehen
Unbelievably class service, felt very calm and comfortable making the purchase, nothing was ever to much trouble, even answered questions on a Saturday and Sunday and while at a child’s birthday part... Mehr ansehen
Great experience. James was responsive and helpful on initial call and WhatsUp chats. Visited office and met James and Matt and see watch. These guys are very pleasant, knowledgeable and I felt really... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a renowned luxury timepiece curator, dedicated to providing a personalised service that caters to discerning watch enthusiasts looking for the finest pre-owned Swiss watches from renowned brands such as Rolex, Audemars Piguet, Patek Philippe and more.
Kontaktinformationen
64 Knightsbridge, SW1X 7JF, London, Vereinigtes Königreich
- 0203 6678 889
- hello@onaro.co.uk
- onaro.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Had to leave a review
Don’t normally leave reviews but had to share this experience
Visited the showroom with my wife and we received the best customer service we have ever had.
James & Matthew treated us with respect professionalism and a transparent way of doing business
We will definitely be returning to buy our next watches from this fantastic company wish I had found them earlier in my watch collecting journey.
Overall very good
Seller on Chrono24. Good price, beautiful watch and received in only a few days. Thank you
Great experience dealing with James at…
Great experience dealing with James at Onaro. After a few messages about the watch I was interested in, we met up at their lovely offices and after sizing the watch, he took me through a lot of useful info and advice and then I walked out with my stunning new watch. Would highly recommend Onaro - totally professional, straightforward and James a really nice guy.
Fantastic service & professionalism…..
This was the first time using Onaro so was very careful doing background checks and gaining as much info as possible.
All proved correct!
They (James) have been attentive and professional from first contact to the final delivery and payment.
They gave me confidence from the start following up messages and keeping in contact throughout the process. The watch was in perfect/mint condition as stated. They looked after the transportation both ends so my mind was put at ease with couriers.
Couldn’t ask for more. Great service. Would highly recommend!!
True professionals
James is a true professional. From the get go made the transaction smooth and made me feel comfortable. Cannot recommend Onaro highly enough.
Fantastic experience
James and the Onaro team did a fantastic job in obtaining an unworn Daytona Ghost for me. Really appreciated his knowledge and advice and I will be back again for my next watch !
Paul S
Super responsive
Super communication from the first message. ( unlike another company we had contacted a few days earlier) Very responsive to all my questions. ( Sorry James!) initially saw watch online then made arrangements to reserve / view (10% deposit and ID sent)
Beautiful private members club in Kensington, Onaro has an office upstairs to view the watches. James went through all details of the watch and told us what to look for with regards to authenticity. Would not hesitate doing business again, will message James when next looking for one. It can be a dodgy game looking for watches but Onaro made us feel reassured to trust them.
My husband loves his new watch!
Thanks again for looking after us ☺️
Another great experience with James at…
Another great experience with James at Onaro. Sourced a new, unworn watch for me at significantly under the list RRP. All done very efficiently within a few days. Highly recommended.
Rolex Batman
James was fantastic managed to get the watch i was looking for and was exactly as he described it.
Fantastic service and communication from start to finish.
Over the moon with the watch and will certainly be using these guys again.
My new first port of call
Called James after walking round several AD’s in Mayfair being essentially ignored or looked down on. He made time for me out of nowhere and made the whole experience feel just great. Both he and his colleague (sorry forgotten name!) were super friendly and as far from pushy as you can get. It was reassuring and friendly and if I ever go down the slippery slope of a collection Onaro is the first place I’ll turn. Thank you guys.
Fantastic service
Really helpful, informative and delivered a beautiful watch
Among the very few notable London watch dealers
All around a great experience. The watch I purchased is one I was searching for a long time and then James and Matthew had the perfect sample in pristine condition. There are really only a couple of watch dealers in London you can trust significant amounts of capital with, and James is one of them.
High quality professionals
James and team at Onaro have been fantastic in every interaction, thorough professionals who act with care and diligence. Top notch operators who seek to build a relationship rather than a transaction only.
Amazing, thank you Onaro!
I am delighted with my experience with Onaro. I don't often write reviews, however the customer service that I received from James and Matt, and ultimately the Rolex watch I purchased were exceptional and warranted it.
Firstly, I submitted an offer for a Rolex Sub via their website and quickly received a follow-up call. Their customer service was informative, helpful and both James and Matt clearly know their watches!
I went to collect the watch a few days later in their lovely offices and was again impressed with the watch (everything as described) and level of service offered! This was my first purchase with them and hopefully it will not be the last. Thank you Onaro!
Watch purchase …
James made the whole process stress free, very professional and kept me informed throughout.
Definitely use in the future and would recommend Onaro to family and friends.
Thanks again

Antwort von Onaro
HORRIBLE - UNCOMMUNICATIVE - SCAMMERS
Placed order 11/23/24. Company took funds immediately and promised products before Christmas. Not a word from company about concerns or delays. No products delivered. No apology, no refund. Scammers!!!

Antwort von Onaro
Great watch buying experience
The whole experience with James and Matthew has been excellent. From initial contact they responded quickly, were happy to discuss part exchange of my other watches and when my arrangements had to change they were understanding and accommodating.
I thoroughly enjoyed the visit to their premises and it was great to view and try a number of watches. Unlike some sellers everything on their website is in stock and you can see it on the day. I am extremely happy with my purchase and have no hesitation in recommending Onaro.

Antwort von Onaro
Purchase of Rolex from Onaro
Superb experience with James from Onaro from start to finish. I’m remote from London, James organised for my watch of choice to be delivered direct to my door. The team delivers such a personalised service, from enquiry to watch on wrist. Would highly recommend if looking for a luxury time piece and the confidence to buy from a trusted supplier who cares about your buying experience.

Antwort von Onaro
Personal Service at its Best!
From start to finish James made sure the purchase experience was easy, fast and flexible, he went above and beyond to secure a watch for me despite not being able to pop in for the original appointment. By far the best experience I’ve had buying a watch, James and Matthew genuinely love what they sell and the quality of the experience and watch was second to none, I couldn’t recommend highly enough.

Antwort von Onaro
The whole process was so easy
The whole process was easy and straightforward and it was a pleasure to deal with James and Matthew.
I saw the watch on their website and made an appointment to view it. Bought it a day later. Very cool surroundings; just a pity I did not have more time with them as they are ‘watch poeple’.
Good price and the condition outlined by them was very accurate.
The communication process was good and the delivery quick with the item well packaged.
I will use them again.
Thank you
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