i had to return the item but communication was good apart form the phone line not working.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheap... Mehr ansehen
Unternehmen hat geantwortet
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promi... Mehr ansehen
Unternehmen hat geantwortet
The lamp is gorgeous. We ordered a bulb which the incorrect one was delivered - however we contacted them via web chat and easily arranged a replacement with no fuss.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Kontaktinformationen
Vereinigtes Königreich
- 02031 486 864
- info@ombralighting.co.uk
- ombralighting.co.uk
4,3
Hervorragend
63 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service
17. Januar 2023
Antwort von Ombra Lighting
Happy to help Richard. Thank you for taking the time to write us a review
All round excellence.
It was a pleasure working with Jake, nothing was too much trouble. Incredibly efficient and helpful and quick to respond . I would highly recommend and wish them a successful future .
12. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Thank you for taking the time to write us a review Charlotte. We hope you love all your fittings!
Great quality product and service
22. Dezember 2022
Antwort von Ombra Lighting
Really happy to help Stephen, thank you for taking the time to write us a review.
very impressed with Ombra Lighting
very impressed with Ombra Lighting. They were very responsive to and helpful with all queries I raised and offer competitive pricing. Also received my light fitting well within the promised delivery window!
15. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Thank you for taking the time to write us a review Sandi. We hope you love your DCW light!!
Outstanding customer service
From the moment I got in touch, Jake at Ombra Lighting was extremely helpful. He went out of his way to ensure I got my order delivered within a tight deadline, which I really appreciated. Excellent customer service. Thank you so much!
16. November 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Very happy we could help Amy! Thank you so much for taking the time to write us a review, it's much appreciated.
speedy delivery, great customer service
I sent a message over the weekend about a product. Received a very quick, detailed reply and placed my order. Item arrived more quickly than I had been advised and I was sent an extra message with the tracking details beforehand. Great customer service.
7. November 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Really happy we could help Sophie. Thank you for taking the time to write us a review.
Antwort von Ombra Lighting
Very happy we could help with this Paula. Thank you for taking the time to leave us a review
Jake could not have been more helpful
Jake could not have been more helpful, really impressed by Ombra’s customer service!
9. August 2022
Antwort von Ombra Lighting
Happy we could help Stephanie! Thank you for taking the time to write us a review.
The team is very helpful and they got…
The team is very helpful and they got my items arrived in time.
29. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Hi Lin, very happy we could help and get you your lights there in time before your big move. I hope it all went well.
Highly recommend
Exceptional customer service and great range of products. When there was a problem (not of Ombra's making) with the supply, they went out of their way to sort it out and to make sure that I was happy with the outcome. Very quick responses too.
Highly recommend!
16. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Thank you for your feedback, we were more than happy to help. Glad everything worked out well with your order.
Great quality products and customer service
Recently purchased a Pooky Carrington pendant light. I was kept updated on the dispatch and the light arrived in 2 days from ordering. Really impressed with the light and with the customer service. It looks great on my landing as a feature light above the stairs. Will definitely shop with you again. Thankyou
13. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Thank you for your review Helen, we were really happy we could help. Enjoy your Carrington pendant!
Above and Beyond
Excellent service. I wasn’t in for the delivery and they actually emailed me to say it had been left at my local post office, I thought it was a lovely personal touch. The product was sent so quickly and I am very happy with it. Thanks Ombra!
23. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Hi Hollie, Thank you for taking the time to write us a review. We were more than happy to help :) Enjoy your order!
Antwort von Ombra Lighting
Thank you for taking the time to write a review Marco. We're glad you're happy with your order.
Antwort von Ombra Lighting
Glad you love your Pooky lights Angela. Thank you for the feedback
as an electrical wholesaler
as an electrical wholesaler , I used this company for the first time and i could not have hoped for a better service and price from this company. really got me out of a sticky situation
15. März 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Very happy to help Andy. I think the fittings will look great on your project.
Recently bought new lights for my…
Recently bought new lights for my office. Love the product, and the service was really good, would highly recommend Ombra Lighting.
3. März 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Thanks for taking the time to leave this lovely review Janet, happy we could help.
Great Service and customer support
Great Service and customer support. I would highly recommend this business!
24. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Glad you had a good experience, we hope you enjoy your light Beth
Absolutely amazing customer service
Absolutely amazing customer service! Thanks for the great communication and on schedule delivery. Will definitely order from here again.
23. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Thank you for taking the time to write a review, we're always happy to help.
Amazing customer service
Amazing customer service. Top quality product. Would definitely order from these guys again
23. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
Thanks for the feedback Tom, appreciate it. Glad we could help!
Ombra Lighting
The team were incredibly supportive and helpful when deciding on our new lighting. The order was processed and delivered in a timely manner. Very happy with their service and our lights. Highly recommend to anyone
6. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Ombra Lighting
It was our pleasure, happy to help Sam. Thank you for your feedback.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.