The chair was great until eight months in when it died. The three year warranty is useless if the company never responds. Spend your money elsewhere, great sales pitch with that 3 year warranty but it... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The chair was great until eight months in when it died. The three year warranty is useless if the company never responds. Spend your money elsewhere, great sales pitch with that 3 year warranty but it... Mehr ansehen
Unternehmen hat geantwortet
They responded to me immediately. Took my information down and instantly took care of the problem. Fast and great service and excellent and comfy chairs.
The chair we purchased was of high quality. The packaging kept the chair in perfect condition. All features of the chair worked well, heating, ventilation and massage (especially with it being chargea... Mehr ansehen
Customer service responded quickly and sent the parts I needed. I appreciate their customer service which is hard to find these days.
Since 1997, OKUP has been designing ergonomic office chairs and recliners that prioritize genuine comfort and everyday functionality. People often overlook how sitting impacts their well-being, and many believe work and relaxation need to happen in separate spaces. But we believe one chair can do both. With over 28 years of experience, we create seating that supports how people work, rest, and live today—comfortably and effortlessly. Designed in the USA and built by us, we handle our own design and production while partnering with trusted suppliers to ensure lasting quality and reliable service worldwide.
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I received my M80 office chair about 2wks ago and I am very impressed. I am an Network Engineer and PC gamer so I spend A LOT of time sitting at my PC. In my quest to find a comfortable chair for a big man, 6'2 around 315lbs I first tried Secret Labs Titan XL. It is a very durable and rugged chair but not very comfortable for the price. The base, where you sit, had no give to it whatsoever. It was very stiff and you could not stay in one position for long before adjusting your sitting position. For the price, I expected a more comfortable chair when sitting for a long period of time. I ended up giving the Secret Labs chair to my wife and purchasing, big mistake, a gaming chair from Temu. The price was attractive but you get what you pay for. Lesson learned. Then I saw an ad for Okup's M80 office chair. It looked very well made, was able to hold a man of my size and height and for the same price as the Secret Labs, offered dual motor for reclining and footrest. I did not get the massage and heat options as I live in SC so mother nature takes car of the heat at no charge. I now work and game for 8+ hours a day without my bum hurting. The ability to prop my feet up and recline lets me watch movies etc at my PC and enjoy this chair. If you are on the fence about a new chair and spend a lot of time in it like I do, you cannot go wrong with the M80 office chair. Your bum will thank you! Cheers.
Bought this because I gave up on an even more expensive chair, that kept creaking and the manufacturer could not send me one that wasn't. This chair is substantially less in cost AND is way more plush! I do enjoy the motorized leg pad. Would recommend to those who want that high-eng luxury feel, but not the high-end luxury cost.
My partner absolutely loves his chair! It’s so comfortable. And the chair’s ergonomic design has helped his support his back. The shipping was quick and the customer service from the sales representative named Gon was exceptional!
Awesome chair with great support to boot. Ordered the M80 with all the bells and whistle. Got an email like an hour later stating that it was on back order and would take about 30 days. Appreciated the fact that I was advised of this and the option to modify my order. Decided to go with the M76 since I couldn't wait. Communications through email was quick and concise. Chair arrived a few days later. Easy install. VERY comfortable. Great buying experience.
Customer service was quick and helpful! The chair is on the small side so it didn’t work out for us but it is a nice looking chair for a smaller person. All the features worked properly. You can’t beat the customer service.
I was surprised to find this chair on facebook. The ordering was extremely easy. It was delivered in only five days.
People are super nice and willing to help 5. I am tempted to give 4 stars on quality as assembling the arm rests were near impossible and I almost returned it. The assembly is stupid easy but the parts would not align properly. after 45 min of fighting what should have been a simple task we got it assembled. I had to remove the arms fully assemble the difficult part then reattach to the chair on the backrest. The people made this company the product hardware has alignment issues. The chair now that its assembled is frigging awesome. ITs huge so if you are skimpy on space you may wish to reconsider. It's like a plush recliner for the living room on caster wheels for our desk. LOL
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