Still have NOT received our order, placed 7 months ago. Beware of orders placed, this company is not responding, we are fighting to get our money back.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Still have NOT received our order, placed 7 months ago. Beware of orders placed, this company is not responding, we are fighting to get our money back.
Unternehmen hat geantwortet
The Kintsugi crockery set that I bought from Oishya are really beautiful and elegant pieces. I have bought many 'gold-plate designs over the years and these are by far the best. I absolutely love th... Mehr ansehen
Unternehmen hat geantwortet
Super excited having traditional knife from Japana. Didn't want to believe it (my boyfriend showed me one Japanese knife) but now I'm converted 😛 They are super sharp and wouldn't go back to my cheap... Mehr ansehen
For starters, their customer service is excellent; Kamila is very considerate. Aside from the beauty of the razor-sharp Damascus steel blades, the handles are exquisite and elegant. Cutting has never... Mehr ansehen
Timeless and unique homeware and kitchenware for home cooks used by world’s top chefs.
E1 1DU, London, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Love the natural wood cutting board. An item to love and cherish but asking to find out how to care for it. Does it needs oiling with wood oil before use? Does it needs a quick rinse with water, dried before oiling?
Look forward to doing more custom with your shop. Good luck with your business. A lovely shop selling only masterpieces of domestic items.

Antwort von Oishya
Very quick to process and ship order however I would suggest they review shipping methods as Royal Mail handed off to Canada Post where it foundered for a few weeks without tracking or updates (Covid delays). A courier that serves end to end would be better. Not the sellers fault of course.
Knife is a beauty.

Antwort von Oishya
Purchased a magnetic knife block. Beautifully made, all communication from Japana Home was clear and product was delivered on time. I would recommend and use them again.

Antwort von Oishya
I bought a nice wooden knife board from Japana Home, one that stands up on the bench and you can attach knifes to without scratching them. It is a beautiful peace of art by itself and looks gorgeous in our kitchen. All my beautiful knives are now no longer hidden away and have finally found a good home. Thank you Japana Home.

Antwort von Oishya
Its good product just that the delivery took a long time to arrive

Antwort von Oishya
Dear Japana Team
Nothing against the quality of the items ordered but the packaging was really borderline. I've received my shipment in a very bad condition and luckily nothing was deteriorated.
Based on the price of the items you should consider a better protection of your products. Don't hesitate to separate them and do multiple shipments if size and weight are very different. I know it could become more expansive but... I'm not sure if you should risk or gamble on the awareness of transport companies.
I'm ordering similar japanese items in an other website (US) and they are a more attentive on this transportation issue.
Based on this experience I will not take the risk in the future to purchase via your website.
Best regards, Luc

Antwort von Oishya
Amazing knives Moritaka the best one... 😍😍
Very good knives,very good quality, even an amateur will feel the difference. Worth the money.
Got knives for a birthday gift and I was impressed by their great quality.
Totally recommended to anyone who cares about their homes.
Super excited having traditional knife from Japana. Didn't want to believe it (my boyfriend showed me one Japanese knife) but now I'm converted 😛 They are super sharp and wouldn't go back to my cheap daily knives. You only need to practice a little bit as the shape is a bit different from the Western ones 🙂. But what is most important it's super pretty and you can feel and see craftmanship.
Bought the knife for my father as a gift for his 60th birthday. It arrived timely and in perfect condition. My father has been so happy with it, he now wants to start a knife collection. Might buy another one the next year.
Beautiful products. Would recommend this company to others.
I ordered a Deba, and it's pretty awesome. Glides right through meat. Looks great on a magnetic knife stand.

Antwort von Oishya
Lovely products, excellent service.
Arigatou gozaimasu.
nmh.

Antwort von Oishya
I purchased three different products, two Japana branded - the stand and a Kimono pillow and one Japanese knife. All were amazing quality and I'm sure they will last me for years. I'm happy to have found this shop and will be back for more!

Antwort von Oishya
A terrible experience from beginning to end. 4 weeks after my initial order of a knife block I was promised it the following week. It never appeared. Having then sent 2 further emails it was only after cancelling the order on PayPal did I receive further communication. I was given excuses that did not add up and led me to doubt the knife rack had ever been made, in spite of the fact I had been told it was on its way. I was offered discount and promised th E order would be prioritised. When I reordered the discount was insulting and I was asked if I wanted an alternative colour, as this would be quicker to make. I found the last part confusing as I had been previously told my intial order was enroute, leading me to doubt anything else I had been told. 7 weeks later I am back to square one. And would never buy anything from Japan again

Antwort von Oishya
Fast, perfect products, nice communication.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.