Fantastic customer service. I had a problem with my car and they went above and beyond to ensure it was resolved and that I was kept mobie during the issue (even when the manufacturer was not being ea... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Although there was a slight issue when ordering a car, once resolved, everything was smooth and the staff were very prompt at answering any questions I had. Emails answered within an hour or so & phon... Mehr ansehen
Unternehmen hat geantwortet
I had a bad experience with this company and the dealership. I ordred a car and it was very very behind and late, i was always checking in with ogilvie for updates, i felt like they just wanted to bat... Mehr ansehen
Unternehmen hat geantwortet
My company have used Ogilvie Fleet for a number of years alongside other providers however Ogilvie have always stood out from the rest. When vehicles go wrong (which is sadly unavoidable) the maintena... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- wecanhelp@ogilvie.co.uk
- ogilvie-fleet.co.uk
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Das haben sich andere Leute angesehen
Fantastic customer service
Fantastic customer service. I had a problem with my car and they went above and beyond to ensure it was resolved and that I was kept mobie during the issue (even when the manufacturer was not being easy to deal with)
I had a bad experience with this…
I had a bad experience with this company and the dealership. I ordred a car and it was very very behind and late, i was always checking in with ogilvie for updates, i felt like they just wanted to bat me off. The customer service was absoloutly trash, and i felt like they just pass you around to other members of staff. I kept been told different dates for the cars arrival so id re arrange plans to be home and last minute notice id get told that they need to push it back. In the end i just cancelled, i was very frustrated with ogilvie and the dealer. I had been using taxis and borrowing vehichles for nearly 2 months due to been told dates for the delivery and it not coming. I have a freind who ordered also he was having exactly the same issues. He had to get in touch with someone very high up in the end to deal with his order as he was having the same issues as me.

Antwort von Ogilvie Fleet
Alvin Dyche was proactive, supportive and responsive
Alvin Dyche was particularly proactive, responsive, and helpful throughout the process of selecting my new company car.
He reached out to ensure I had received the relevant information and proactively offered his assistance. During our discussions, Alvin provided quotes and vehicle specifications very quickly, allowing me to compare options and refine my choice with confidence.
I also appreciated that he highlighted the potential increase in costs associated with PHEV vehicles following the planned tax changes in 2028. While this ultimately did not change my decision, it ensured that I was fully informed and reassured that I was making the right choice based on all the available information.
In addition, Alvin kept me updated on expected delivery lead times and was always quick to respond to any questions I had.
Alvin's responsiveness, professionalism, and clear communication made the entire experience straightforward and stress-free. His customer service was excellent, and I would be very happy to recommend him.

Antwort von Ogilvie Fleet
We have used Ogilvie for a number of…
We have used Ogilvie for a number of years for our company car scheme and they have always been great. More recently I have been sourcing a new company vehicle and Alvin at Ogilvie has been great in advising me on my options and helping me chose a new car. Once I had chosen the vehicle Alvin processed things in a timely manor and has kept me updated throughout. I highly recommend this service.

Antwort von Ogilvie Fleet
Exceptional Service, Client Support and User-Friendly Fleet Solutions
We transitioned to Ogilvie after working with a mixture of leasing companies for many years. Their proposal covered all the key benefits we were looking for, with a strong focus on client support and a highly functional online portal that enables us to easily manage our fleet programme and reporting.
Communication and response times are excellent, and we have a dedicated Account Manager who proactively monitors and reviews our account. They provide regular review meetings and promptly highlight any areas requiring attention.
The online ordering system is user‑friendly and supported by excellent guidance from the Ogilvie team throughout the entire process. They are always willing to share their expertise and knowledge—whether via telephone or Teams—which has been especially valuable while the vehicle market has remained unpredictable.
Our drivers are encouraged to use the ‘Happy Drivers’ app, which provides support for new orders, servicing, breakdowns, and more. I have personally used Driver Assistance during a breakdown away from the office, and the Ogilvie support team were both reassuring and efficient in resolving the situation.
The app continues to develop, now offering features such as mileage capture and vehicle appraisals. These tools support our internal reporting and help reduce costs by identifying necessary repairs before a contract ends.
We also use Ogilvie for our Daily Rental needs, giving us access to a wider hire network and additional cost savings.
Across account management, client support, and technology, Ogilvie consistently take the time to understand our needs and ensure our vehicle leasing requirements are met in an ever‑changing market. Based on my experience, I would have no hesitation in recommending them for your corporate vehicle leasing requirements.

Antwort von Ogilvie Fleet
Alvin Dyche made my experience choosing…
Alvin Dyche made my experience choosing my first company car so much easier and helped with any need I had. Couldn’t recommend enough.

Antwort von Ogilvie Fleet
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Ogilvie Fleet
I can honestly say the experience with Ogilvie Fleet has been exceptional from start to finish. Every interaction has been handled with professionalism, courtesy, and genuine attentiveness. It’s clear that customer service isn’t just a department there – it’s embedded across all their internal teams. Communication is always prompt and clear, queries are dealt with efficiently, and nothing ever feels like too much trouble. The coordination between teams is seamless, which gives real confidence that you’re in capable hands. What stands out most is their commitment to putting the customer at the heart of everything they do. You feel listened to, valued, and supported throughout the entire process. A fabulous service delivered by truly dedicated people. Highly recommended!

Antwort von Ogilvie Fleet
I have used the Ogilvie salary…
I have used the Ogilvie salary sacrifice scheme through my work and the car arrived last week. This is the first electric car we have had so I was a bit apprehensive but the support from the Ogilvie team has been superb.
They helped guide me through the process and understand how an EV works and im so happy we used the scheme. Having just one monthly payment has made life simple and it’s actually worked out a lot cheaper than buying or leasing separately.

Antwort von Ogilvie Fleet
Customer Service at its best
The company I work for have used Ogilvie for years and this is the 2nd time I have ordered a car through them. Alvin Dyche, Driver Liaison Executive made me aware of the changes to BIK for PHEV before completing the order (which I am very grateful for), made the process very simple, and helped with my queries in a professional and friendly manner. The order has been passed onto the next stage so hoping the great customer service continues. Well done Alvin and thanks for all your help!!

Antwort von Ogilvie Fleet
Excellent Customer Service, very responsive
Our company is using Ogilvie, the customer service is superb. Jack emailed and when I spoke to him he took his time and was very responsive to my requirements, and also very knowledgeable. We were able to get this sorted in two days, even with some adjustments. I would certainly recommend the company, and highly praise Jack for his customer service skills.

Antwort von Ogilvie Fleet
My company have used Ogilvie Fleet for…
My company have used Ogilvie Fleet for a number of years alongside other providers however Ogilvie have always stood out from the rest. When vehicles go wrong (which is sadly unavoidable) the maintenance staff are always on hand to help. Phone answered quickly and even had a manager picking up and dealing with an issue well out of normal working hours.

Antwort von Ogilvie Fleet
Stuck with a car that has issues and…
Stuck with a car that has issues and now won't charge - being advised to termination contract early which will cost me a lot of money. Terrible support.

Antwort von Ogilvie Fleet
easy selection process
easy selection process, Ogilvie team were on hand to advise at all times, they helped secure the best car in my banding.

Antwort von Ogilvie Fleet
If only their long term service was good...
Only seem to be good for getting hold of a vehicle, not for servicing a long standing fleet vehicle.
We've had a company vehicle off the road now for 2 months due to the bad service and very poor communication. Even at one stage recommended to "phone our supplier yourself" when trying to organise a tail lift repair, in which already had tried that with no answer to the phone.
This isn't a one off either. Very regular with booking repairs, we are given timeframes of weeks to wait, in which still having to pay for the duration.
Hiring through Ogilvie has cost us so much time and money with the lack of service provided on long term leasing. Would be giving a 1 star, but occasionally can get hold of a 3.5t vehicle with tail-lift... the only slight positive experience we have currently.

Antwort von Ogilvie Fleet
This was the first time I’ve ordered a…
This was the first time I’ve ordered a company car and I was nervous about picking an electric car for the first time - the whole team in Sheffield really helped me out in picking and ordering a car and kept me up to date until I got the car. I wish it was always this easy!

Antwort von Ogilvie Fleet
A1 for customer service
A1 for customer service. From start to finish the process of leasing a vehicle is seamless. The information and support available on the website and through the Happy Drivers app is extensive and second to none in my experience.

Antwort von Ogilvie Fleet
Excellent Service
I have recently come into the "Fleet Management" world, which has been a bit of a minefield. Ogilvie are one Fleet provider that our company uses but has been, by far, the most helpful and accommodating.
Our accounts manager and the whole entire team, have made the transition into this world seamless and easy for me.
We use other Fleet Companies but i have not had the same experiences.
Ogilvie has come across as a trustworthy and caring company whom i trust with our fleet and will continue to use for many years to come.

Antwort von Ogilvie Fleet
Good Customer Service, Prompt Replies
Although there was a slight issue when ordering a car, once resolved, everything was smooth and the staff were very prompt at answering any questions I had. Emails answered within an hour or so & phone calls answered instantly. With the online platform being simple to use and self explanatory, Ogilvie is a company I'd recommend!

Antwort von Ogilvie Fleet
We made the switch to Ogilvie in 2024…
We made the switch to Ogilvie in 2024 for our company car fleet provision. The service and support received have been excellent. The team are knowledgeable and very approachable and have made the whole process pain free. Drivers are kept informed about their orders and expected delivery dates. Costs are competitive within the sector. The website is a little slow but is easy to navigate. I would recommend Ogilvie to anyone looking for a car fleet provider.

Antwort von Ogilvie Fleet
Good provider
Ogilivie communicate well, have good resources to deal with operational topics and issues and deliver what they promise. We have used them for several years. Website is frustratingly slow though.

Antwort von Ogilvie Fleet
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