The Second Session with Caroline was just as informative and reassuring as the introductory Session. We spoke about setting realistic goals based on Data that I provided about my finances which provid... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Multiple changes required. The finance plan should consider everyone bringing in household income: some people want to manage their money independently but we manage ours together - why can't we pl... Mehr ansehen
Unternehmen hat geantwortet
I recently used Octopus Money to sort out my mortgage and would highly recommend. Puja was great from start to finish - knowledgeable, responsive, and made what can be a stressful process feel v manag... Mehr ansehen
Having Caroline as my coach these past few years really helped me focus my spending towards fulfilling my goal of buying my first house. She's supported me with very useful information and given me... Mehr ansehen
Unternehmensdetails
Über Octopus Money
Vom Unternehmen geschrieben
Through a combination of real, friendly people and really clever technology, we help you see where you stand today and build the plan for whatever you’re dreaming of.
First things first. Meet for a chat, discuss your goals and money questions and see how Octopus Money can help.
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- Talk to a real person – Ditch the robots – get personalised help from a human
- See your future – explore different scenarios with our powerful planning technology
- Step-by-step plan – we'll make it easy for you to improve your financial future
- Take action – easily set up your ISA and retirement account, with a custom portfolio, managed by our experts.
Join 71% of Octopus Money customers who feel more on track for the financial future they want.
Kontaktinformationen
33 Holborn, EC1N 2HT, London, Vereinigtes Königreich
- support@octopusmoney.com
- octopusmoney.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Top Notch
Friendly, professional and helpful advice, delivered remotely and a time to suit you. I found the service to be very beneficial in setting my goals and working to achieve them.
Super friendly, attentive and knowledgeable team!
Puja and the Octopus Money team were super friendly, attentive and knowledgeable when dealing with my mortgage. Puja helped me through the whole process, answered all my burning questions and really thoroughly educated me at each step. She also went out of her way to offer guidance during the negotiation and application stages which left me in such a stronger position.
Couldn't recommend Puja and the OM team enough - thanks so much - it's been great working with you!
From the moment Octopus took over…
From the moment Octopus took over Virgin Money, the process of access and communications has been rock bottom
If you live overseas without a UK mobile number, you are shafted. Email CS - call us - umm 7 hours time difference plus costly call fees to sit on hold? No Thanks. Eventually they promised to call me - which they did eventually at 3 am while I was asleep and missed the call.
Nect, buy a viritual UK mobile number (not too bad per year - but still a cast) - signed in, accessed the account then signed out
Tried to sign in 3/4 hours later and blocked - we need to check some information - please call the UK...... oh dear.
Customer service is dire at best. Emails asking for feedback on how they did? pass.

Antwort von Octopus Money
Responsive and easy to work with
The people I have dealt with at Octopus have been responsive, easy to talk to and clear to understand. My financial forecast with Ben Atherton provided me with a lot of reassurance around financial planning, plus some helpful tips. My mortgage consultant, Puja Hathi worked to tight deadlines to help me secure the rate I wanted and was friendly and helpful.
Remortgage
From start to finish, Puja kept us up to date with progress, reassuring and professional. Having been on a substandard mortgage before, the move to a high street lender at half the rate we were paying was very welcome.
Amazing!
From our very first conversation, Puja understood exactly what we needed and made a plan to resolve our financial situation. Puja was amazing throughout and we now have financial security.
Really reassuring personalised service!
Really reassuring, impressive personalised service!
I signed up with doubts about whether I…
I signed up with doubts about whether I could be helped, and a nervousness about my financial future plans.
After meeting with Bindu I now have a direction and feel more confident.
Fabio Sanchez is very helpful with a…
Fabio Sanchez is very helpful with a calm manner and made everything easy to understand.
Amazing Service from Puja! Saved loads of ££££ from my mortgage
Puja has been amazing throughout the entire mortgage process - I have saved quite a bit of money on my mortgage and that is all thanks to her excellent advice!
Thanks so much!
Our money consultant was so easy to…
Our money consultant was so easy to talk to friendly and listened to what our goals were and helped us achieve them, was very happy with the service
Octopus Money - avoid at costs! You have been warned.
After being hopelessly mismanaged by Virgin Money my pension fund was transferred to Octopus money. Unfotunately they appear to be equally incompetent. The fund has dropped £12,000 in a month! Who would have thought that a war would result in stocks falling - not this lot obviously.

Antwort von Octopus Money
feeling optimistic post mortgage review
I have quite a complex financial set up and with rates shooting back up and my fixed term coming to an end its all been rather unnerving. Puja has been brilliant, understood my situation perfectly and I feel completely at ease with next steps and no where near as concerned as I was pre speaking with her
Stress free remortgage with a personal touch
Puja has been a star at arranging our remortgage. She's been really helpful in explaining and modeling out our different options. We were really stressed about our remortgage as rates are very volatile at the moment. Puja has helped alleviate any stress, made sure things moved really fast with our application and has been super responsive to any queries we had. I highly recommend Puja and Octopus Money for any mortgage needs!
Puja was great helping secure mortgage
Puja was great helping us secure a good deal on the remortgage. Very patient and helpful and explained everything in detail. Would definitely recommend.
I honestly can’t recommend Puja enough
I honestly can’t recommend Puja enough. From the very first conversation, she was absolutely brilliant. She was super helpful, proactive, and always on top of every detail.
She made what could have been a really stressful process feel so much easier by being so clear and supportive throughout. Even when the market shifted, she was right there with the best advice. We’ve decided to hit pause for now, but we will 100% be coming back to Puja as soon as we’re ready to go again. If you’re looking for a broker who genuinely cares and knows their stuff, she is the one
Caroline is so helpful and…
Caroline is so helpful and knowledgeable. She makes me feel confident about my financial decisions and is always able to answer any of my questions.
Puja and Octopus Money were great
Puja and Octopus Money were great. Offer secured in 5 days.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







