I have previously used octane for a car finance and was contacted recently regarding my options for the end on the contracted period which is over a year away. I mainly dealt with Thiago who has been... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Spoke with two different members of staff (Erin and Natalie) after arranging finance for a new vehicle. Both were equally friendly and personable when explaining the process, making it so quick and ea... Mehr ansehen
Just Brilliant! Octane Finance were introduced to me by my car vendor, the service provided by their team was informative, supporting and super easy to follow, right through to a successful loan of... Mehr ansehen
Very good, straight forward actually answers the phone quickly which is unheard of...checked them out first on here and definitely did not disappoint.... Thankyou!!
Unternehmensdetails
Vom Unternehmen geschrieben
Octane Ltd is a finance company who specialise in achieving the best possible finance outcome for its customers. We are able to offer car loans, re-financing and equity release on any car in the UK. Our customers can benefit from the relationships we have established with some of the largest and indeed, smallest specialised lenders in the UK. This enables us to seek out innovative ways to offer our dealer partners and direct consumers one of the most comprehensive facility portfolios currently available. We have a team of dedicated Business Managers who will guide you through every step of the car buying journey, and we work hard to ensure a positive outcome for all of our clients. Our personal approach and long standing relationships with our customers and dealer partners has made us a great company to deal with. We have perfected a service based business on a solid foundation of trust & transparency. We promise to provide clear, unbiased vehicle solutions.
Kontaktinformationen
Unit 24 Imperial Park, Rawreth Lane, SS69RS, Rayleigh, Vereinigtes Königreich
- 01268211611
- hello@octanefinance.co.uk
- octanefinance.co.uk
We are THE Vehicle Finance Experts
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Seamless
Seamless, quick and easy experience getting a finance for a car. Getting in touch with the company was also very quick and all my questions were answered to my satisfaction.
Ricky
⭐⭐⭐⭐⭐
Excellent customer service from Ricky! He was extremely helpful, professional and friendly throughout. He made the whole process easy and stress-free, and was always happy to answer any questions I had. Really appreciated his patience and excellent communication. Great service from start to finish — highly recommended!
Excellent service and communication
Excellent service and communication
Very quick to get everything sorted and…
Very quick to get everything sorted and very patient with me as my job doesn't really allow me to answer the phone so made it easy to get back to them
Great service very quick
Easy online process and regular updates…
Easy online process and regular updates and assistance calls - would definitely recommend.
Helped and guided
Helped and guided
Excellent manners and a very friendly team
Staff were Very good and helpful
Quick with excellent service and quick…
Quick with excellent service and quick response when I called them the phone was answered so quickly
Fast and secure payment nice dealing…
Fast and secure payment nice dealing and fantastic.
Very nice people on the telephone
Very nice people on the telephone.
Helpful, polite and prompt.
Definitely would recommend.
Fantastic service from start to finish…
Fantastic service from start to finish kept in touch through the whole process very smooth transaction
⭐ **1 Star
⭐ **1 Star – Very Disappointing Experience**
I am very disappointed with my experience with the finance company.
During the sales process, I was given assurances that if I had any difficulties with the vehicle, I would be supported and the issue would be resolved. Unfortunately, when I actually needed help, I was passed from one person to another and was told to contact someone else.
I have been trying to resolve an issue with my Toyota Corolla, including a key/sensor fault and missing mechanical key, but I have not received a clear resolution.
The biggest disappointment is that the commitments made at the time of arranging the finance have not matched the support I have received afterwards.
I expected much better communication and customer support. I hope they take responsibility and properly address my concerns.
Easy and personable process
Easy and personable process. Very pleasant call from Maddie and would fully recommend.
All the staff were very friendly and…
All the staff were very friendly and helpful. Everything was explained in the easiest terms which was easier to understand.
Very professional
Very professional, friendly staff,very patient even you don't reply soon to their messages or phone calls ,they continued to try and find out if I needed any help.And the messages and instructions are very clear and user friendly.
Everything went so smoothly I’m happy…
Everything went so smoothly I’m happy with the service 😊
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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