NVN Marine Bewertungen 116

TrustScore 2.5 von 5

2,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered 2 of an item, coming from 2 different locations. NVN kept me up to date on the shipping status. Exactly what I ordered on time... Perfect!

Bewertet mit 1 von 5 Sternen

Ordering was pretty painless, until you need to return something. Returns are supposed to be issued 5-7 business days, what a joke, more like a month. Bad to threaten them with BBB complaint and sti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This is 100% scam shop. I order a very expensive $2,460.99 Humminbird and they collect my personal information but dont send it for a week and keep silent in mail! They take my money for just free gi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

First time customer, I ordered the Onyx M/16 life belt pack. Not only was the price less than everywhere else from other Marine suppliers to Cabelas, Dicks, Academy, etc, but with shipping it was less... Mehr ansehen

Unternehmensdetails

  1. Seefahrtbedarf

Vom Unternehmen geschrieben

NVN Marine is a New York headquartered company that operates 7 warehouses all around the United States. We have over 10 years experience in selling and supporting marine products. And specialized in provide great shopping experience at the lowest prices possible.


Kontaktinformationen

2,6

Mangelhaft

TrustScore 2.5 von 5

116 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 62 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Worked perfect

Got it, put it in my Garmin Echomap UHD 73 and all of the Canada lake maps came up! Awesome!!!

12. März 2022
Bewertung ohne vorherige Einladung
NVN Marine-Logo

Antwort von NVN Marine

Scott hi,

Thank you for your kind review, it makes us so happy.

Best Regards.

Bewertet mit 5 von 5 Sternen

ordered item yesterday expected it to…

ordered item yesterday expected it to take 5 days to get to me . It was delivered in less than 1 day.

11. März 2022
Bewertung ohne vorherige Einladung
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Antwort von NVN Marine

Hello,

Thank you for your kind review, it makes us so happy.

Best Regards.

Bewertet mit 5 von 5 Sternen

Great price on trolling motor

Great price on trolling motor. Free shipping, received 4 days after ordering.

6. März 2022
Bewertung ohne vorherige Einladung
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Antwort von NVN Marine

Jesse hi,

Thank you for your order, and time.

Best Regards.

Bewertet mit 5 von 5 Sternen

First time shopper on NVN Marine

First time shopper on NVN Marine. Web site was easy to navigate and prices were lowest I could find. Items were shipped the next day & arrived within 3 days. Great job NVN Marine, I will definitely shop here again.

3. März 2022
Bewertung ohne vorherige Einladung
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Antwort von NVN Marine

Mike hi,

Thank you so much for your review, it's so meaningful for us.

Best Regards.

Bewertet mit 5 von 5 Sternen

Thank you

Thank you,

I purchased 3 Black F-7 Polyform fenders and it was effortless. Everything from online ordering, quick (free) shipping and packaging. I did search around and NVN Marine had the best prices. I will be ordering a few more things

3. März 2022
Bewertung ohne vorherige Einladung
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Antwort von NVN Marine

South Beach Yacht Charters,

It's a pleasure to serve a client like you. We will try to do our best always.

Regards.

Bewertet mit 5 von 5 Sternen

Very happy

The part came just as I expected and right when they had promised. I was very happy with NVN Marine and will use them again.

2. März 2022
Bewertung ohne vorherige Einladung
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Antwort von NVN Marine

Jerome hi,

Thank you for your review.

Best Regards.

Bewertet mit 1 von 5 Sternen

Delivered cancelled order/ charged to unapproved credit card.

I ordered a marine autopilot part from NVN, this was my first experience with them. I gave them my Amazon Chase credit card number. Within minutes of placing the order I was contacted by Chase notifying me that the charge had been denied asking if I had placed the order. I said I had but became concerned and decided to cancel it, which I did immediately. Although I received confirmation of the cancellation from NVN I received the following confirmations from they shipped the order. When I followed up with them I was told that it was too late to stop the shipment from going out but they would send me a shipping label to return it, which they did.

In the meantime I noticed that I had been charged for the item, not on my Amazon card that I had given them, but on my Citi Card which I did not give them. How did that happen? (Citi Card is investigating it as fraud.)

I returned the item to NVN on February 7, using their shipping label. It was received on February 9th (I have the UPS delivery confirmation), which I have forwarded to NVN.

I have tried following up with NVN but they have stopped responding.

I see there are positive reviews on this company; however, my experience was definitely negative. Hopefully they will work with me and my credit card company to resolve the issue.

25. Februar 2022
Bewertung ohne vorherige Einladung
NVN Marine-Logo

Antwort von NVN Marine

Diane hi,

We cannot know your credit card informations, it's not possible technically. It's your personal information and also we are using Shopify (world biggest ecommerce structure) and these credit card informations are not visible to us (100% secure). You tried to pay with Amazon Pay, but it declined and then you used your other credit card.

And you already know that we are not a fraud company, because the product is delivered to you, you drop it back to UPS.

Let's make the case crystal clear for everyone, you placed the order, and send cancellation email (later) but at that time our warehouse is already shipped this product to you, we provide paid return shipping label to you. And then you contacted the bank before getting a refund and the bank processed chargeback about your order. When we are in the chargeback complaint process our interlocutor is not a customer anymore, we are discussing the issue, providing proofs directly to the bank. Now the case is between NVN Marine and the bank.

But honestly saying from the beginning we were trying to provide you best service, shipped your order fast as possible even above the expectations, provide you a paid return label when you would like to return. All returns needs some time for inspection, it's so normal, because we need to know can we sell this product someone else or not.

You made a paranoia, at least 10 person involved with this order, UPS carried 2 times, we send a lot of emails, now the bank involved, why?

We are loving our job, products, clients, and actually we are sea lovers. Threatening us with bad reviews is not changing our love.

Bewertet mit 1 von 5 Sternen

They are not concerned with customer…

They are not concerned with customer service at all.

UPDATE: 30 day return obviously starts on day products are ordered….. WOW

7. Februar 2022
Bewertung ohne vorherige Einladung
NVN Marine-Logo

Antwort von NVN Marine

Christy hi,

We are so sorry about your experience, and understand why you are angry to us.

Our return policy is 30 days, you contacted with us 45 days later for return and your return request is not accepted.

You must need to know return policies applied by manufacturers, and there is nothing we can do about them.

Best Regards.

Bewertet mit 5 von 5 Sternen

Very Impressive

This is review of your service and Jabsco Manual Marine Toilet Compact 29090-5000.
This toilet is the best fit for small boat where space is limited. Pumping module can be turn into four positions which work well: left hand, right hand, behind toilet and in front of it. Manufacturing quality is big improvements from past versions I had years ago, definitely five stars. The price and shipping cost on the NVN site is the best, outperforming everyone else by at least $20 and as much as $130.

I elected standard shipping for $9.99, package was delivered after 18 hours (YES!), definitely the bast results out of 200 shipments I had received in last several years, very impressive. Thank you.

29. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very well put together company

Very well put together company, is, easy to work with great products on affordable prices and most of all the best customer service I've ever worked with I would highly recommend this to all my friends.

18. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered 2 dock power pedestals and…

I ordered 2 dock power pedestals and they were not only the best price anywhere - the products arrived in 4 days and shipping was free! NVN Marine has a great selection of products and is always very competitive on price…highly recommend for all your marine needs. Great customer service as well - I called about the order as I needed them asap and they expedited the order to ensure it arrived quickly.

17. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor Customer Service

Do not use this Company. Worst customer service ever!!! Sent back a purchase 6 weeks ago. UPS TRACKING AND DELIVERY ACCEPTANCE. Employee said it was my fault because I sent back product to NY office posted on website instead of warehouse. They lost my package and I'm currently out $900. Sent several emails and phone calls trying to resolve the problem and have been blown off over and over. They'd not care about customer service. Me and my Captians will never use this Company again.

15. Oktober 2021
Bewertung ohne vorherige Einladung
NVN Marine-Logo

Antwort von NVN Marine

Louis hi, we were expecting this review, thank you.

We have a clear return policy. You cannot send product back to office, we provide you return authorization and return address, rather than using them you send your product to the office address, which is in Lower East, Manhattan, New York via cheapest service of USPS and they left your package to the street and gone.

Thousands of peoples are passing this street, and your package is lost, that's why warehouses and return addresses are exists. You CAN NOT Amazon's package to the Amazon's office, it's exactly same for us.

Here is the return policy: https://nvnmarine.com/pages/return-and-refund-policy

I'm sorry for your lost, you must follow policies for every retailers.

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