I needed to change inception date on my pet ins. Hannah who took the call was extremely helpful and professional and explained that i would have to cancel the policy and start again. She they proceede... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Mehr ansehen
Unternehmen hat geantwortet
My contact for Now Pet insurance was Polly who answered all my questions clearly. She was pleasant and reassuring and explained the next stage of my claim.
Good customer service, I haven’t made a claim yet but I wanted them to talk me through my renewal quote and policy to make sure everything was covered for my frenchie in case I need to make a claim in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Now Pet
Vom Unternehmen geschrieben
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Kontaktinformationen
Vereinigtes Königreich
- 01992 926006
- nowpet.co.uk
4,6
Hervorragend
2193 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Talked to hannah she was very helpful…
Talked to hannah she was very helpful and clear and told me everything I needed to know
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Gary. I am pleased Hannah was helpful and able to go through everything you need.
Nice customer service
I speak 2becky to do a claim she explained everything very well before I've gone to make a claim , I haven't made the claim.yet so I hope it's straight forward but I have trust I them as they was very good help thanks
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Kelly. I am pleased to hear that Becky was able to help with your claim.
Extremely friendly and professional
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review David.
Paige was knowledgeable and offered…
Paige was knowledgeable and offered good, clear help with my issue of a lost claim. She explained the process and a rough timescale. Thanks Paige, appreciated your help.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Kathryn. I am pleased to hear that Paige helped with your claim. We appreciate your kind comments.
Excellent customer service
Excellent customer service no long call time waiting to speak to someone. This is my 3 year and as yet I haven’t made a claim 🤞 I’ll never have to but its peace of mind
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Mrs Kilpatrick. We appreciate your lovely feedback.
I spoke to Sophie on live chat she was…
I spoke to Sophie on live chat she was very helpful and changed my DD date for me
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Hello Shirley, thank you for taking the time to leave us a review. I am happy to hear that Sophie was able to assist with your query.
Robyn was really helpful as always …
Robyn was really helpful as always gave me the information i was looking for regarding my claim
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Sandra. I am pleased to hear that Robyn was able to assist with your claim.
Antwort von Now Pet
Thank you for taking the time to leave us a review Elaine.
Very helpful and explained everything…
Very helpful and explained everything have decided to stay with Now Pet
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a revie and for choosing with stay with Now Pet Karen. We appreciate your kind feedback.
Oliver was clear and helpful,
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Maris.
Becky dealt with my call
Becky dealt with my call. She was extremely polite and helpful with my query and offered assistance in sending documents by email too. Excellent service.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Hello Rodney, thank you for taking the time to leave us a review. I am pleased to hear that Becky was able to help with your queries.
Very friendly and gave me all the…
Very friendly and gave me all the information I needed.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Susan.
Hannah in customer service was very…
Hannah in customer service was very helpful and pleasant. She was able to answer all my queries.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review. I am pleased to hear that Hannah was able to answer all of your queries.
Very helpful and friendly
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Hello Jonathan, thank you for taking the time to leave us a review.
Great customer service!
The young lady helped and fully understood my query today! She helped resolve things and was very professional.
Thanks for your help today! 🤩
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Hello Hayley, thank you for taking the time to leave us a review. We appreciate your lovely feedback.
Young lady was able to attend to my…
Young lady was able to attend to my enquiry.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Mike.
5* for Will
Will was really helpful and understanding- sorted my query straight away! Didn’t have to wait long either!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Katy. I am pleased to hear that Will was able to quickly resolve your query.
A 5* service.
A general enquiry turned out to be a very informative conversation. I spoke to Hannah who found nothing I asked to much effort to explain very clearly and courteously.
Thank you and what a refreshing change to find this these days. 5*
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Thank you for taking the time to leave us a review Wilf. I am so pleased to hear that Hannah was able to help.
Hannah was great
Hannah was great — she was very polite, professional, friendly, and knowledgeable. She reassured me that my pet policies were all in order and clearly explained why I had experienced my issue. I finished the call feeling confident, reassured, and very happy with the service I received.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
We’re really pleased Hannah was able to explain what had happened, reassure you that your pet policies were in order and leave you feeling confident by the end of the call.
Thank you for recognising the care, professionalism and knowledge she brought to the conversation. We’ll make sure she sees this.
Great customer service
Great customer service - helpful, informative and supportive.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Now Pet
Hello Robin, thank you for taking the time to share your experience with us.
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