Nova Bewertungen 

544
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Asjaadh has a happy, optimistic and personable personality that made every call a pleasure. It felt as if everything was achievable and indeed it was! He was in contact personally every week with upda... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Whole process took slightly longer than I imagined, however the staff Noor and Aroshika were very responsive and friendly when I dealt with them. Queries were answered promptly and helped explain the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

NOVA are excellent all round, I would highly recommend them. The whole team were brilliant but especially Zainab Ismath my account manager on my case. Zainab is very friendly, helpful, knowled... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The sale of my property was made so much easier by the excellent service I received from Nova. Their portal was easy to use and I could follow everything that was happening throughout the whole proce... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Experte für Eigentumsübertragungen

Vom Unternehmen geschrieben

Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

544 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(544)

506 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great Team

The response of the team that managed our transaction to all enquiries and requests was great and encouraging to us

5. August 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Oluwafemi,

Thank you for your kind words. We are delighted to hear that you found our team's response to your enquiries and requests helpful and encouraging throughout the process. Providing clear communication and support to our customers is very important to us, and we are pleased that your experience reflected this. We truly appreciate your feedback and thank you for choosing our service.

Kind regards,
Kavindi
Team NOVA

Bewertet mit 5 von 5 Sternen

An excellent and Proactive Account Team

I would like to take the opportunity to thank the account team that looked after me during the sale of my Mum and Dad's property, we initially had another Account Manager but Brian Ricardo ( Acct Manager`) took over and became my point of contact and he was excellent, he always picked up the phone, where I know others would have just emailed, when I had a challenge or a query he would not only deal with it but would call me to tell me what was happening. Very proactive indeed. Thank you also to Mariyam Shiyamdeen Conveyancer and Tanya Ingram Conveyancer again both very proactive.

24. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Kerry,

Thank you for taking the time to share your experience and for your kind words.

We are pleased to hear that Brian, Mariyam, and Tanya provided such a high level of service throughout the sale of your Mum and Dad's property.

We understand how important clear communication and proactive support can be during what is often a complex process, so it is wonderful to know that Brian's willingness to pick up the phone, keep you informed, and address any challenges promptly made a positive difference to your experience.

Thank you again for choosing MUVE and for sharing your experience. We will be sure to pass your lovely comments on to Brian, Mariyam, and Tanya.

Kind regards,
Kavindi
Team NOVA

Bewertet mit 5 von 5 Sternen

Very friendly staff kept case going…

Very friendly staff kept case going smoothly, and regularly chasing up outstanding actions.

24. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Mohammad,

Thank you for your kind feedback.

We're pleased to hear that our team helped keep your case moving smoothly and kept on top of outstanding actions throughout the process.

We appreciate you taking the time to share your experience.

Kind regards,
Kavindi
Team NOVA

Bewertet mit 5 von 5 Sternen

I recently used Umar & Michael

I recently used Umar , Michael from Nova legal to handle the sale of my property, and I couldn't be more pleased with their service. From the very beginning, both of them were professional, proactive, and extremely easy to communicate with.

I would recommend Nova Legal to anyone looking for a reliable and efficient conveyancing solicitor. Thank you for your hard work and making the transaction on time

10. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Badri,

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that you had such a positive experience with NOVA Legal during the sale of your property.

We're especially pleased to hear your kind words about Umar and Michael. Providing proactive support, clear communication, and a professional service throughout the conveyancing process is something we take great pride in, so it is fantastic to know that they made your transaction a smooth and positive experience.

It is also wonderful to hear that the team helped ensure your transaction completed on time. We understand how important this is for our clients, and we're delighted that their hard work and dedication contributed to a successful outcome.

Thank you for your recommendation and for placing your trust in NOVA Legal. We will be sure to share your feedback with both Umar and Michael.

We wish you all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Anuki and supanika

Anuki and supanika . Thankyou for your professional help.We found your accessibility and communication highly commendable and you were a great help in a complicated case .

24. Juli 2026
Nova-Logo

Antwort von Nova

Dear Jim,

Thank you for taking the time to leave your review.

We are delighted to hear that Anuki and Supanika were able to support you throughout your transaction and help navigate what sounds like a particularly complicated case.

We're especially pleased to hear your kind comments regarding their professionalism, accessibility, and communication. We understand how important it is to have a responsive and supportive team during the conveyancing process, particularly when unexpected complexities arise, so it is wonderful to know that they were able to provide the assistance and reassurance you needed.

Thank you for recognising their hard work and dedication. We will be sure to share your feedback with both Anuki and Supanika.

Thank you once again for choosing NOVA. We wish you all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Lovely service with good communication in a timely manner

Rajitha and Sadham both worked to give weekly updates, answering extra questions in a timely fashion and giving updates as and when they occurred. When Rajitha was on holiday he had someone continue to keep me updated on the progress of my house purchase.
Nova made it a fairly quick and easy process for a first time buyer; the portal they use also made it so I could check up on my progress throughout the process

31. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Anna,

Thank you for taking the time to leave such a wonderful review.

Firstly, congratulations on purchasing your first home!

We are delighted to hear that you had a positive experience with NOVA and that Rajitha and Sadham were able to support you throughout your house purchase journey.

We're especially pleased to hear that you found the communication timely and informative, and that the regular weekly updates helped keep you informed every step of the way. It is also fantastic to know that arrangements were made to ensure you continued receiving updates whilst Rajitha was away, allowing your transaction to progress smoothly without interruption.

We're glad that you found our online portal useful as well. Providing clients with visibility of their transaction and easy access to updates is something we strive for, so it is wonderful to hear that this helped make the process easier for you as a first-time buyer.

Thank you for your kind words and for recognising the efforts of Rajitha and Sadham. We will be sure to share your feedback with them.

We wish you every happiness in your new home and all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Sumaiya S and Zahra M have been…

Sumaiya S and Zahra M have been extremely helpful with the whole process of buying my first flat. Communication has been punctual, frequent, and understandable. Thanks again.

31. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Thomas,

Thank you for taking the time to leave your review.

Firstly, congratulations on the purchase of your first flat!

We are delighted to hear that Sumaiya S and Zahra M were able to support you throughout the process and provide the guidance you needed during such an important milestone.

We're especially pleased to hear that their communication was clear, regular, and easy to understand. We know that buying your first property can feel overwhelming at times, so it's wonderful to know that they helped make the experience straightforward and reassuring.

Thank you for your kind words and for recognising the efforts of Sumaiya and Zahra. We will be sure to share your feedback with them.

We wish you every happiness in your new home and all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Highly recommend

Every day I work with Nova and Michael Thuraiappah is always helpful and will go above and beyond to ensure issues are fixed quickly and transactions can run as smoothly as possible. Thank you Michael for your help always and showing what a good relationship agents and conveyancers can have.

31. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Fanelli,

Thank you for taking the time to leave such a wonderful review.

As an Estate Agent who works closely with conveyancers on a daily basis, your feedback is particularly meaningful to us.

We're delighted to hear that Michael Thuraiappah consistently provides the level of service, responsiveness, and support that helps keep transactions progressing smoothly. Building strong working relationships with agents is incredibly important, and it is fantastic to know that Michael's proactive approach and commitment to resolving issues quickly have had such a positive impact on your experience.

We especially appreciate your comments about the relationship between agents and conveyancers. Successful property transactions are built on collaboration, communication, and a shared focus on achieving the best outcomes for clients, so it is wonderful to hear that this has been reflected in your interactions with Michael and the NOVA team.

Thank you once again for your recommendation and continued support. We will be sure to share your kind feedback with Michael.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

First time buyer

As a first time buyer Damien made everything very easy to understand and kept me updated throughout the whole process

30. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Elliott,

Thank you for taking the time to leave your review.

Firstly, congratulations on purchasing your first home!

We are delighted to hear that Damien helped make the process easy to understand and kept you updated throughout your transaction. We understand that buying your first property can feel daunting, so it is wonderful to know that his guidance, communication, and support helped you navigate each stage with confidence.

Providing clear explanations and regular updates is something we strive for, and we are pleased that this contributed to a positive experience for you.

Thank you once again for choosing NOVA. We will be sure to share your kind feedback with Damien.

We wish you every happiness in your new home and all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Exceptional Service from Start to Finish

We had an excellent experience with Nova Legal during both the sale of our old home and the purchase of our new one.

Asjaadh was outstanding throughout the entire process. He was professional, responsive, and kept us informed every step of the way. We particularly appreciated his commitment to providing a progress update every Friday without fail, which gave us great peace of mind and made what can be a stressful process much easier.

Nirukja handled the sale of our property and was equally fantastic. She was always helpful, proactive, and went the extra mile to ensure everything progressed smoothly. Her dedication and support were truly appreciated.

We are extremely grateful to both Asjaadh and Nirukja for their hard work, excellent communication, and outstanding service. We would highly recommend Nova Legal to anyone looking for a reliable and professional conveyancing team.

16. Juli 2026
Nova-Logo

Antwort von Nova

Dear Johns,

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that you had an excellent experience with NOVA Legal during both the sale of your previous home and the purchase of your new one.

We're especially pleased to hear your kind words about Asjaadh. Providing regular updates, clear communication, and reassurance throughout what can often be a stressful process is something we strive for, so it is fantastic to know that his consistent Friday updates gave you peace of mind and helped you stay informed throughout your journey.

We are equally delighted to hear your positive feedback about Nirukja. Her proactive approach, dedication, and commitment to progressing matters smoothly are qualities we highly value, and it is wonderful to know that her support made such a positive impact on your experience.

Thank you for recognising the hard work, professionalism, and commitment shown by both Asjaadh and Nirukja. We will be sure to share your feedback with them, and we know they will be delighted to receive it.

Your recommendation means a great deal to us. Thank you for choosing NOVA Legal, and we wish you every happiness in your new home and all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

First time buyer

This was my first property that I have purchased and it was always a very daunting thing to tackle on your own. I found that Damian and Aroshika were always very helpful to guide me through the process, always on hand to aid in any questions I had and no question was too silly to be answered. I found they both acted professionally and were always on hand to ensure the transaction and process was followed through to the fullest. In terms of communication it was always extremely detailed, on time and thorough, especially after I requested that correspondence was detailed to highlight the critical path and note key milestones. They were both very easy, friendly and approachable to talk to either via email or on the phone.

24. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Josh,

Thank you for taking the time to leave such a wonderful review.

Firstly, congratulations on purchasing your first home!

We understand that buying your first property can feel overwhelming at times, so we are delighted to hear that Damian and Aroshika were able to provide the guidance, reassurance, and support you needed throughout the process.

We're especially pleased to hear that they were always available to answer your questions and that you found them professional, approachable, and easy to communicate with. Providing clear and detailed updates tailored to our clients' needs is something we strive for, so it is fantastic to know that the communication throughout your transaction met your expectations and helped you feel confident at every stage.

Thank you for recognising the hard work and dedication of both Damian and Aroshika. We will be sure to share your kind feedback with them.

Thank you once again for choosing NOVA. We wish you every happiness in your new home and all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Really pleased with the service

Really pleased with the service. Very easy to get hold of on the phone as well as email. Umah was great in chasing up the house sale/purchase exchange and providing good communication throughout.

30. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Dawn,

Thank you for taking the time to leave your review.

We are delighted to hear that you were really pleased with the service you received and that you found our team easy to reach by both phone and email throughout your transaction.

We're especially pleased to hear your kind words about Umah. Providing proactive communication, regular updates, and dedicated support throughout the sale and purchase process is something we strive for, so it is wonderful to know that Umah's efforts helped make your experience a positive one.

Thank you for recognising the hard work that went into progressing your matter and keeping you informed every step of the way. We will be sure to share your feedback with Umah.

Thank you once again for choosing NOVA. We wish you all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

My experience was very good

My experience was very good. I felt that everyone who was handling my case took it seriously and tried to get my deal completed as quick as possible. A big thanks to Thilaj and Thasneem for all their hard work would recommend them to anybody.

23. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Jean,

Thank you for taking the time to leave your review.

We are delighted to hear that you had a very positive experience and that you felt your matter was handled with care and urgency throughout the transaction.

We're especially pleased to hear your kind words about Thilaj and Thasneem. Providing dedicated support, clear communication, and working proactively to progress matters as efficiently as possible are qualities we highly value, so it is wonderful to know that their hard work made a positive difference to your experience.

Your recommendation means a great deal to us, and we will be sure to share your feedback with both Thilaj and Thasneem.

Thank you once again for choosing NOVA. We wish you all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Outstanding and professional

We had an amazing experience at Nova with Shayon and Minoli. They kept us informed every step of the way and were always quick to respond to any questions or concerns we had. After hearing so many horror stories from other homeowners about poor communication from their solicitors, we were pleasantly surprised by how smooth and stress-free they made the whole process. Their professionalism, efficiency, and support were outstanding. We couldn't have asked for better solicitors and would highly recommend them to anyone buying a home.

30. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Client,

Thank you for taking the time to leave such a wonderful review.

We are absolutely delighted to hear that you had an outstanding experience with NOVA and that Shayon and Minoli provided exceptional support throughout your home-buying journey.

We understand that purchasing a property can often be a daunting experience, particularly when so many people hear stories about poor communication and delays. That's why it is especially rewarding to know that the team's professionalism, efficiency, and responsiveness helped make the process smooth, stress-free, and reassuring from start to finish.

We're particularly pleased to hear that Shayon and Minoli kept you informed at every stage and were always available to assist with your questions and concerns. Delivering clear communication and dedicated client support is at the heart of what we do, and it is wonderful to know that this was reflected in your experience.

Thank you for your kind words and recommendation. We will be sure to share your feedback with Shayon and Minoli, who will be delighted to know the positive impact they had on your transaction.

Congratulations on your new home, and thank you for choosing NOVA. We wish you every happiness for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Highly recommend Nova

Vishale and Rajitha were informative, responsive and super quick! Highly recommend.

30. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Owen,

Thank you for taking the time to leave your review.

We are delighted to hear that you had such a positive experience with NOVA and that Vishale and Rajitha provided informative, responsive, and efficient support throughout your transaction.

Providing clear communication and progressing matters promptly are key priorities for us, so it is wonderful to know that their efforts helped make your experience a positive one.

Your recommendation is greatly appreciated, and we will be sure to share your kind feedback with both Vishale and Rajitha.

Thank you once again for choosing NOVA. We wish you all the very best for the future.

Kind regards,
Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Nova Legal: persistent and conscientious

Nova Legal were persistent in chasing up issues and as completion approached made a considerable effort to achieve the chosen date, keeping me informed of holdups and progress made.

17. Juni 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Jane,

Thank you for taking the time to leave your review.

We are delighted to hear that you had a positive experience with NOVA Legal and that the team’s persistence and dedication helped progress your transaction towards completion.

We're especially pleased to hear that you felt well informed throughout the process. Clear communication and proactive updates are key aspects of the service we strive to provide, particularly when navigating challenges and working towards important completion deadlines.

Thank you for recognising the efforts made by the team to keep matters moving and achieve your preferred completion date. Your feedback is greatly appreciated.

We wish you all the very best for the future.

Kind regards,

Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Fantastic in a very difficult case…

Fantastic in a very difficult case and a reasonable long chain. Umar Safras was extremely helpful, always calm and reassuring and constantly updating progress/answering any questions. Highly recommended! Thanks Umar!

28. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Dean,

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that you had a positive experience with NOVA, particularly given the complexities of the transaction and the length of the chain involved.

We're especially pleased to hear your kind words about Umar Safras. Providing reassurance, maintaining clear communication, and keeping clients informed throughout the conveyancing process are qualities we highly value, so it is fantastic to know that Umar's calm and supportive approach helped make the journey easier for you.

Your recommendation means a great deal to us, and we will be sure to share your feedback with Umar.

Thank you once again for choosing NOVA. We wish you all the very best for the future.

Kind regards,

Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

A Truly Outstanding Service from Nova…

A Truly Outstanding Service from Nova Legal
Our sales progression was handled by Asheen, Thasneem, Erandi and the wider Nova Legal team and I can confidently say they were exceptional from start to finish. Their communication was consistent, clear and proactive, exactly what you need during a complex transaction.

They delivered results, kept every stage moving, and gave us the peace of mind we deserved right through to completion. At every point, we felt supported, informed and reassured. If you’re looking for smooth transactions, reliable updates and genuinely high‑quality service, I highly recommend Nova Legal. They were on point throughout and we are truly grateful for their professionalism.

28. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Annie,

Thank you for taking the time to leave such a wonderful review.

We are absolutely delighted to hear about your positive experience with NOVA Legal and that Asheen, Thasneem, Erandi, and the wider team provided exceptional support throughout your transaction.

We understand how important clear communication and proactive progression are during a property transaction, particularly when matters become complex, so it is incredibly rewarding to know that you felt supported, informed, and reassured every step of the way.

We're especially pleased to hear that the team's consistent updates, professionalism, and dedication helped provide peace of mind through to completion. Delivering a smooth and positive client experience is exactly what we strive for, and it is wonderful to know that this was reflected in your journey with us.

Thank you for your kind words, recommendation, and trust in NOVA Legal. We will be sure to share your feedback with Asheen, Thasneem, Erandi, and the wider team.

We wish you all the very best for the future.

Kind regards,

Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

Great experience with Nova on house sale

I used Nova for the sale of my mums house and can highly recommend them. Although we had a short chain we had complexities of acting under a power of attorney, some outstanding changes with the land registry and some issues around historic building regulations. When we encountered the odd problem in these areas they were able to suggest ways forward and they were great at chasing up our buyers solicitor when they were slow to act.
All the way through Ashen and Thasneem kept us fully informed of progress and were great at keeping all parties up to date.
I will certainly be recommending them to any friends and family looking at making a house move.

27. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Richard,

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that you had a positive experience with NOVA during the sale of your mother's property. We appreciate that matters involving a Power of Attorney, Land Registry updates, and historic building regulation issues can add complexity to a transaction, so it is fantastic to know that the team was able to support you throughout and help navigate these challenges effectively.

We're especially pleased to hear your kind words about Ashen and Thasneem. Keeping clients informed, proactively progressing matters, and working collaboratively with all parties involved are key aspects of the service we strive to provide, so it is wonderful to know that their communication and dedication made such a positive impact on your experience.

Thank you for recognising their efforts and for recommending NOVA to your friends and family. We truly appreciate your trust in us.

We wish you and your family all the very best for the future.

Kind regards,

Anjalee
Team NOVA

Bewertet mit 5 von 5 Sternen

First Time Buyers - Very Satisfied

We used Nova as first time buyers and they were fantastic. Our purchase was handled by Sumaiya Shabdeen and Zahra Mamon who were excellent in helping us navigate a situation that was completely new to us. Both Sumaiya and Zahra were easy professional, knowledgeable, and easy to contact, and kept us well informed with weekly updates as well as answering any questions we have throughout the process. I also found Nova's online portal helpful to track the case progress.

27. Juli 2026
Bewertung ohne vorherige Einladung
Nova-Logo

Antwort von Nova

Dear Will,

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that you had a fantastic experience with NOVA as first-time buyers. Purchasing your first home is an exciting milestone, and we are pleased that Sumaiya Shabdeen and Zahra Mamon were able to support and guide you throughout the process.

We're especially pleased to hear that their professionalism, knowledge, and accessibility helped you navigate what was a completely new experience. Providing regular updates and being available to answer questions are key aspects of the service we strive to deliver, so it's wonderful to know that you felt informed and supported every step of the way.

It is also great to hear that you found our online portal helpful in tracking the progress of your transaction and staying updated on your case.

Thank you for your kind words and recommendation. We will be sure to share your feedback with both Sumaiya and Zahra.

We wish you every happiness in your new home and all the very best for the future.

Kind regards,

Anjalee
Team NOVA

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr