If I could leave a lower review rating, I would. I had ordered a multi-set of shorts from Novalooma. Over one month later, the courier tracking number they provided said my package was delivered. It w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Avoid at all costs Wrong size wrong jacket Just a complete scam and should not be allowed to advertise on tik tok, instagram or other social media platforms Like taking £40 and flushing down toi... Mehr ansehen
If it was possible to give zero stars I would. Do not buy from this company. Order arrived too late - despite being ordered well in advance, items of poor quality, impossible to return items without s... Mehr ansehen
Placed my order and saw that they added earrings for an additional charge which I did not want. I emailed straight away to cancel my order and 2 days later got a reply saying once you order its too la... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
AWFUL SCAMMERS
AWFUL SCAMMERS! Been a month now and haven’t received bag, they kept saying that bag is in production due to being in the big demand but when I asked to cancel order they said it’s in warehouse ready to be shipped - 2 weeks and no update. When I emailed back for an update they just replied regarding someone else order for coat even they could see all that conversation regarding my bag. Such a scammers! PLEASE DONT CONSIDER TO BUY FROM THEM!!! 0 star
Very disappointed with the quality of a…
Very disappointed with the quality of a jacket, tried several times to contact them to do a return. No response. Do not buy from this brand.
Zero customer service no reply to emails poor quality clothes
Placed my order and saw that they added earrings for an additional charge which I did not want. I emailed straight away to cancel my order and 2 days later got a reply saying once you order its too late! How when they hadn't evens shipped? Received my order 2 weeks later and the quality is poor and nothing like the photos on the website. I've emailed 5 times to return the items and my emails remain unanswered, another company that just wants your money!!!! I would appreciate a reply to my email, if not I'll be contacting my bank for a refund as your custoner service is disgusting.
Di not buy from these absolutely joke…
Di not buy from these absolutely joke made me laugh more than anything quality crap definitely does not look like picture total disgrace @@@
Ordered pjs and earrings
Ordered pjs and earrings, extremely poor quality items and terrible return policy.
Do not order from this company
Do not order from this company. I ordered a jacket which is too big. I asked for details as to where to send it back to get a full refund and was told I would have to cover the shipping myself which would be approx £25-30 or I can get a 15% refund. Scandalous
Very poor quality items received
Very poor quality items received, see through material, sizing is off. The company refuse to refund full costs for return, stating postage costs are £25-30. Do not accept this option, contact your bank and claim your money back this way. The company have to cover shipping costs. It took a long time but eventually got my money back through Lloyds bank. Only when Lloyds got in contact with the company they refunded me. Seek advice and don't accept the postage costs cover!
Do not order from this place
Do not order from this place! I ordered 3 dresses with the intention of returning 2 of them, not only do they not specify the returns policy of how much the return would cost, but they did not respond to me even when I sent receipt of return from the post office and therefore I didn’t receive my money back for the dresses I returned - absolutely appalling and continues to ignore my emails
Shockingly bad
Shocking . ....do not buy from them ....totally ripped me off , very cheap copy , not like the advert at all.
..refuse to get back to you!! Swerve like the plague
Stay away
Ordered a jumper when received it looked nothing like the picture.Told I could return at my own expense which could cost £25-£30.
Don't waste your money.
AVOID.... This is a total scam...you order off…
This is a total scam...you order off them and they order from china..it takes weeks and weeks, zero customer service and no returns.. avoid and I can't stress that enough...
SCAM!!
SCAM!!! cannot get in touch with customer services as email is the only way, and they have ignored my emails as I want to return my items. Items are also very poor quality. Avoid at all cost!
Terrible company
Terrible company, the dress came and it is that small it would fit a child. I returned the item and i am still yet to recieve a refund. Do not buy from this company
SCAMMM
DISGUSTING customer service! DO NOT BUY FROM THEM THEY ARE THE BIGGEST SCAM EVER!!!! The quality of the items from them are... no words! You'd get better quality from Shein!!
Terrible experience
Terrible experience. Dress was 2 weeks late and so I didn’t need it in time of event. Said I would have to pay high price to return back to Asia. Settled for a 20% refund but 2 weeks later still no refund. Dress also was not good quality. Would not buy from this company again.
Took ages for 2 dresses to be…
Took ages for 2 dresses to be delivered. Poor quality asked for a refund & was told I needed to post them back to China. Nowhere in their return policy online does it mention this.
Was offered the dress at a 15% reduction scandalous do not buy from this site!!!
Won’t give refund, customer service won’t respond, months to arrive
Order took 2 months to arrive, quality of the dresses was terrible, one has straps completely different lengths. Then had to return it at a cost of £30 shipping, and no refund 2 months later. Clearly a scam company.
Poor service dress was delayed by two…
Poor service dress was delayed by two weeks finally arrived it’s cheap and tacky and way too big especially when I bought a size down! Over all getting a refund and info to return is a massive issue for them I’d avoid this company!
TERRIBLE - Scam
TERRIBLE! Ordered dresses, they took forever to come (said 5 days took about 3+ weeks). Return policy on website said returns are allowed. I had email confirmation allowing returns. I had to pay £36 for a return as it goes back to china. Ever since I have returned the dresses the company have gone silent and are ignoring all my emails. They owe me £200 and were consistently replying to emails prior to the return. Now they owe me money it’s radio silence - FRAUD/SCAM DO NOT ORDER
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








