Niagara Healthcare Bewertungen 45

TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Totally different from a kind of profiling bed. It is good for healthy old people but definitely unadvisable for disabled people.

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Powerful machine the old chrome finish machines endured for decades,many still do. Modern plastic version and pad expensive,frequently the body cracks on the hand held particularly where the case reta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Terrible company, prey on vulnerable people. My mother bought an ajustamatic bed, throughout the consultation she stated several times that she wanted a normal sprung mattress as she does n... Mehr ansehen

Bewertet mit 5 von 5 Sternen

hywel lloyd 5 reviews We ordered the heritage Sandringham therapy bed from adjustamatic. We are getting it delivered on the 30th of July. The representative, Martin Rideout-Hutchins , provided... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelhersteller

Vom Unternehmen geschrieben

Proud of our history. Committed to the future. Niagara Healthcare is a UK-based Direct Sales and Manufacturing company with three locations throughout the


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

45 Bewertungen

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2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 87 % seiner negativen Bewertungen beantwortet

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Bewertet mit 2 von 5 Sternen

Totally different from a kind of…

Totally different from a kind of profiling bed. It is good for healthy old people but definitely unadvisable for disabled people.

15. Mai 2026
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Thank you for taking the time to leave your feedback.

We're sorry to hear that the bed wasn't what you were expecting and that you weren't completely satisfied with it. While our beds can be very beneficial for many users, including some people with disabilities, we appreciate that everyone's needs, mobility levels, and personal preferences are different. What works well for one person may not be the right solution for another.

We value your comments and are always happy to discuss individual requirements to help ensure customers find the most suitable option for their circumstances.

Thank you again for sharing your experience.

Bewertet mit 4 von 5 Sternen

Set your parameters to suit you

I set the pulsation to high at first so I reread manual and toned it down found what suited me both in time and pulsation

14. April 2026
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Thank you for taking the time to leave us a review, we're pleased you were able to find the settings which worked for you and if you need any help in future, please let us know.

Bewertet mit 5 von 5 Sternen

Premium Electric Adjustable Bed

Finding a bed that balances technical functionality with genuine comfort is rare, but this electric adjustable bed manages to do both effortlessly. From the start of the process to the first night's sleep, the experience has been top-tier.
Professional Delivery & Setup
A high-quality bed deserves a high-quality arrival, and the delivery team did not disappoint. They were extremely professional, punctual, and handled the equipment with care. They didn't just drop off boxes; they ensured everything was positioned correctly and fully functional before leaving. Their expertise made the transition to a new bed completely stress-free.
Intuitive Controls & Use
The bed’s controls are incredibly user-friendly, featuring a simple, responsive interface that allows for precise adjustments at the touch of a button. Whether you're finding the perfect position for sleeping or just sitting up to relax, the transitions are smooth and effortless. The design is also sleek and modern, allowing the bed to blend seamlessly into the room’s decor without looking like a piece of medical equipment.
Build Quality and Durability
The craftsmanship of the frame is immediately evident. Unlike some adjustable bases that can feel flimsy or noisy, this unit is solidly constructed. The motor is whisper-quiet and moves with a smoothness that suggests high-end engineering. It feels sturdy and reliable, providing a sense of security regardless of the position you choose.
Mattress Comfort
The mattress is the standout feature. It provides the perfect balance—supportive enough to keep your spine aligned but plush enough to provide immediate pressure relief. Even when the bed is adjusted to a steep incline, the mattress contours perfectly to the frame without bunching, ensuring consistent comfort all night long.
Final Verdict
If you are looking for a bed that offers both independence through its electric features and the luxury of a premium sleep surface, this is it. Between the excellent delivery service and the superior build quality, it is a fantastic investment.

5. Februar 2026
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Thank you Alan, for your kind and detailed review. We're delighted to hear that you are pleased with your investment, thank you so much for sharing this.

Bewertet mit 1 von 5 Sternen

I have just received a call from…

I have just received a call from Niagara. The lady was very nice but how did she know my name?

9. März 2026
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Hello,

Thank you for your review.

We have requested more information from you, for us to look into this.

Many thanks,
After Sales team.

Bewertet mit 1 von 5 Sternen

Just received a cold call from this…

Just received a cold call from this company, the woman on the phone was rude and hung up when I wouldn't provide any details to her. Not the actions of a reputable company.

4. Februar 2026
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Hi Peter, we're sorry to read this. Please can you send us your details to info@niagaratherapy.co.uk so we can look into this for you. Thanks

Bewertet mit 3 von 5 Sternen

Powerful machine the old chrome finish…

Powerful machine the old chrome finish machines endured for decades,many still do. Modern plastic version and pad expensive,frequently the body cracks on the hand held particularly where the case retaining screws are near the domed end of the machines, many offered on Ebay have this issue,taken appart clear to see why . They no longer supply the toothed rubber attachment the person I spoke to (after they failed to reply to an email) said he did not know why. Concave head rubbed replacement attachements over £10 plus delivery.

25. Januar 2026
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Hi Tony, we appreciate your valuable feedback and we will pass this onto our teams. Many thanks

Bewertet mit 1 von 5 Sternen

AVOID AT ALL COST

Absolutely shocking customer service. I purchased one of their chairs during lockdown that has been faulty since the day I bought it. It’s been dealt with multiple times and the faults never fixed correctly. Now it’s out of warranty all this company want is £££ before they even look at it. I have sent registered letters to their directors and not one of them answered. I have had cancer and am left with very little energy to deal with it. The company have turned their backs on the chair, leaving me with a VERY EXPENSIVE mistake. DO NOT BUY FROM THIS COMPANY. No duty of care whatsoever. All they want is your money. It’s bordering on a scam. AVOID.

6. November 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Good Morning,

I can see that we are in contact to get this issue resolved.

Kind regards

Aftersales Team

Bewertet mit 5 von 5 Sternen

I have had a therapy pad for 45 years …

I have had a therapy pad for 45 years and during that time I have used the pad multiple times with positive results . I am now at an age 81 years ,where i constantly use the therapy pad ,every day for knee arthritis , back muscle spasm, I can only speak for myself ,this cyclone pad helps my condtion 100% ,it is not a cure ,but without it I would not be able to walk, I wrote this review on the 2nd of November 2025 .

2. November 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Thank you so much for your review, we're so pleased to hear you are getting relief with the pad after all these years!

Bewertet mit 1 von 5 Sternen

DO NOT PURCHASE ANYTHING FROM THIS…

DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I paid £4400 for an equine back massager and human one and they did not send a charger. This was in July and it is now mid-September and despite numerous messages, calls and email to them I still do not have a charger and they are not processing a refund. Apauling customer service!

19. September 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Good morning,

Thank you for your review regarding the matter. I can see that the charger and battery was sent out last week for delivery this week.

Kind regards
Aftersales Dept

Bewertet mit 1 von 5 Sternen

Update to my review of this awiul…

Update to my review of this awful company. As expected they asked for more details regarding my complaint, when they already had the details (my surname is not particularly common and there couldn't have been many people with the same name ordering the same Ascot chair 3 years ago). However I provided them. Surprise surprise I received an email back from a supposed " Customer service administrator"reiterating exactly what I'd said in my complaint? I said what was the point in telling me this as I already knew all that detail and was no answer to their poor service. It concluded by saying they'd be happy to send out an engineer again at their exorbitant call -out charge. Too late!!!! The chair has been repaired by a good company at a charge for call-out and repair totalling less than this charge, plus if Niagara's repair was as good as their last one it would have been a complete waste of my time and money.

13. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No response to my review

No response to my review. Typifies their lacklustre after sales service. I've just had a company round called Emmiera to repair the chair they charged £84 for a call out and repaired the chair on the first visit at a charge of £64 bit different to Niagara who wanted to charge nearly £200 just to come and have a look!!! Again avoid Niagara at all cost.

26. August 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Dear Mr Inwood,

We are sorry to read that you are not happy.

If you could please provide more information such as the original order number and customer name to our email address - AfterSalesDept@niagarahealthcare.co.uk and we can look into this for you.

Kind regards,

After sales team.

Bewertet mit 1 von 5 Sternen

Awful post sales care to a bereaved…

Awful post sales care to a bereaved family. They refused to send us instructions to dismantle a therapy bed following the death of my sister. They said they won’t do it or have any instructions available, I even asked for assembly instructions, they would not provide them

24. Juni 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Hi Adam,

We are sorry to read that you are not happy.

If you could please provide more information such as the original order number and customer name to our email address - AfterSalesDept@niagarahealthcare.co.uk and we can look into this for you.

Kind regards,

After Sales Team.

Bewertet mit 1 von 5 Sternen

Terrible company that prey on the…

Terrible company that prey on the elderly. Sold a £5,000 finance deal to an 81 lady that can't afford it! They gained entry to her property and refused to leave without a signature on an unwanted contract. She already has their beds and was told that she "needed an upgrade" despite there being nothing wrong with her bed!!!

Outrageous

28. Mai 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Hi Joyce, we're really sorry to read that you are not happy, please can you provide us with some more information, including the order number so we can look into this for you?
Many thanks,
After Sales.

Bewertet mit 1 von 5 Sternen

Purchased a new chair, very disappointed

Purchased a new chair. Terrible cheap fabric. It’s only a couple of years old but looks so worn already. After sales service? There isn’t any! Do not return your calls or send emails as promised. Would definitely look elsewhere for a massage chair. There are so many more on the market,that are a lot cheaper and I am sure last a lot longer.

11. Februar 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Hi Darlene, we're really sorry to read that you are not happy, please can you provide us with some more information, including your order number so we can look into this for you? Many thanks

Bewertet mit 1 von 5 Sternen

Poor experience

Poor experience from this company, and their group company Adjustamatic.

Delivery was delayed by 1.5 hours and the bed had bent legs.

The delay had a huge impact on my evening and I had to arrange emergency childcare.

I requested a monetary goodwill for the inconvenience but they refused and offered collection for the bed.

I have tried to ask them to see the logic that a collection would cost them a sale and it would cost more than a goodwill offer.

I have now contacted the Directors to see if they can salvage any type of relationship.

11. Februar 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

We're sorry to read this, we have requested some more information so we can look into this for you. Thanks

Bewertet mit 5 von 5 Sternen

An excellent investment

I have waited several months before reviewing so that I could see how much benefit I have received.
I am pleased to say it has made a significant difference to the pain levels in my knees and legs, which is the main reason I invested in a pad. I have not visited my osteopath or masseuse since using it, and I was going to both, every three weeks.
It also settles down my carpal tunnel numbness, and is easing the pain and stiffness in my daughter's fingers when her psyoratic arthritis flares.
The product was demonstrated thoroughly and well and I was given clear instructions on how to use it. I also had the salesman's phone number for any further queries, and he always called back the same day.
I am delighted with the results and feel it is worth the money, in the pain relthat it gives, and in the savings I make in no longer needing the regular services of other professionals.
My experience has been very different to others who have reviewed on here, and I hope I have balanced the views a little.

5. Februar 2025
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

This is so lovely to read! We're so glad we have been able to help ease your and your daughters pain. Thank you so much for your lovely, detailed review.

Bewertet mit 5 von 5 Sternen

I worked for this company several years…

I worked for this company several years ago, selling their products and not until I began demonstrating to customers, and using the product myself, did I have a clue just how good this therapy was. Ive been reading the reviews which are such an injustice and am writing tis for people in pain to hear the reasons why it can relieve symptoms for so many debilitating inflammatory conditions, Please note!. I no longer have any connection to the company or anyone connected to them and I am not being paid to write this. Dont take my word for it, this therapy has class IIA status which means it has been through laboratory controlled medical trials to prove its efficacy. When sold directly to the public however, it is sold by non medical sales people who by law are restricted about making any medical claims meaning it ends up being perceived as just another massage device. When I began demonstrating the therapy to clients I was so amazed at the before and after results that I wanted to understand for myself scientifically why it worked so effectively and studied the medical data on the product I learned that all blood vessels have a lining called the endothelium, which have endothelial cells which when stimulated by this cycloidal massage produce a gas called nitric oxide a natural but transient gas our own cells produce which is in abundance when we are young and active but less so due to sitting in offices/driving jobs limiting its abundance without regular exercise.This gas is is antiflammatory providing pain relief, improves joint mobility as well as increasing the circulation by up to 23 pc. By using the device every day the effects are cumulative helping relieve the symptoms of arthritis and many other inflammatory conditions. It is my understanding that if the fluid from inflammation isnt pushed out through the lymphatic system( which works more efficiently when you are active,) the swelling can end up stuck in joints and over time jellifies/then crystalises which ends up grinding down the bone/cartilege resulting in someone needing a new hip or knee joint.. I have a very enduring memory of a lovely elderly I was appointed to visit who due to a stroke down one side of his body lost all the feeling in one arm and his fingers were so curled into a fist in his hand his nails were literally growing into his palm.I Instinctively took the handset and pushed the nozzle of the unit into the top of his closed fist and we both watched as the miraculous effects of nitric oxide in his own body enabled him to relax his fist/ fingers to separate his fingernails from gouging into his palm which took about 5 minutes! He and I both reckoned that if he continued to use the device every day his condition had to improve because the effects, according to the clinical trials are cumulative. For about 400 pounds for a handset he was so happy we both cried. . I have many lovely memories of similar transformations where before the therapy demonstration the customer could barely their legs 2 inches off the ground, but after using the therapy on them were lifting them10 inches!! If family members were present they could see themselves the transformation and the product sold itself and they wanted to know how soon they could have an affordable device for a loved one. Why dont I work for them any longer? , simple economics... I only worked for them for a few months the company was lovely and had a great team spirit, but I just couldnt earn enough money to make it viable mainly due to not getting enough quality leads . There appeared to be a pecking order of sales lead handouts and I seemed to get too many weak leads in the least affluent areas but I witnessed miracle results for many people and I am so grateful for the chance it gave me to find a really useful practical device that I still use regularly and often loan out to family and friends in need of pain relief or are suffering with a muscular/skeletal injury as it not only takes the pain and inflammation away but speeds up the healing. Massage is the oldest form of medical treatment in the world and sports physios also use these products because it goes deep into the tissue that a normal massage would take hours to achieve.It is just an old fashioned tried and tested product which doesnt get the recognition it truly deserves. I hope someone finds this helpful

19. Dezember 2024
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Thank you for taking the time to leave a detailed review, we appreciate your comments and glad that you have some great memories of your time working for us.

Bewertet mit 1 von 5 Sternen

Very disappointed

If I had given e review 2 months ago I would have given 5 stars. My husband and I have been using ajustamatic beds for over 30 years from Niagara. I decided this time that I didn't need the vibration or massage. Just wanted the basic reclining bed which cost me nearly £4,000
I telephoned the company 2 to 3 weeks after receiving my bed. My complaint was the mattress was too soft. I felt that I was sitting in a hole when I had the top of the bed up. Also I have difficulty turning over as I am sinking into the mattress. The lady that I spoke to at Niagara her answer to me was that I was too late getting in touch with my complaint. She said
that I should have complained within 2 weeks .She did check if that was the firmest mattress, she suggested that I get a mattress topper. These beds have always had a firm mattress, why have they changed them. I have given a better bed away than I have now. I lost my husband and decided that now I didn't have the two beds together I found it was too narrow (2ft 6 ins) I only changed because I wanted a bigger bed. I am very disappointed with this bed. This is the 5 th bed we have bought from Niagara and will certainly not recommend.

15. November 2024
Bewertung ohne vorherige Einladung
Niagara Healthcare-Logo

Antwort von Niagara Healthcare

Thank you for your review. We have requested more information from you in order to look into this. Many thanks

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