Next Day Sofas Bewertungen 

The delivery men informed me how long they will be and we're very polite. Love the sofa too

Nice people to deal with!
I'm so delighted with my lovely Fairfax 2 seater sofa. Beautiful quality, so comfortable and the design is timeless.
Fitted into the tight space I'd allocated exactly (so measurements were spot on!) And I'm now the envy of all my friends.
I wanted it assembled for me, so I didn't mind waiting that bit longer for delivery. The 2 men were friendly and efficient, and completed the task quickly.
Thank you so much NEXT DAY SOFAS!

Complaint against Next Day Sofa

I purchased a set of sofas (one 3-seater and one 2-seater) from Next Day Sofa. After only 6 months of use, the 3-seater sofa developed a defect. A technician was sent to my home and the company promptly replaced the sofa.

However, after 1 year and 2 months, the 2-seater sofa developed the exact same issue. Another technician came to assess it and informed me that the sofa would likely be replaced, as it was a similar defect to the previous one.

To my surprise, I later received a call from the company saying they would not replace the sofa, accusing me of having damaged it with a key. This accusation is completely unfounded and unacceptable. I have always taken great care of my furniture, and it is clear that the problem is due to a manufacturing defect or poor product quality.

I am extremely disappointed with the company’s stance. At first, they showed good customer support, but now they refuse to take responsibility for the defect. I feel disrespected as a customer and harmed by this lack of care.

I strongly urge Next Day Sofa to reconsider this decision and honor their commitment to quality and respect for the customer. Otherwise, I will take the necessary steps to protect my consumer rights.

Very fast delivery. Pleased with our purchase, good quality sofa at an exceptional price

from initially ordering until delivery I was kept informed as to what was happening with delivery and when sofa arrived I was very pleased with quality.The only thing I was not happy with was that they left packaging in garden but when I questioned this they told me it was in case I wanted to return it

Quick delivery and great price
Had loads of compliments on my sofa Very comfortable and plenty padding Very happy customer

We're very pleased with our purchase, and the customer service was brilliant. Very helpful.

I ordered a new sofa for next day delivery over the Bank Holiday weekend and it was delivered on the Tuesday as promised. The delivery driver was very helpful and polite. I have no issues and am very happy with the sofa quality, price and overall service. Highly reccommend.

The sofa is great that we ordered. The courier was right on time with his phone call. Very happy with it all.

Great service! Needed a sofa urgently and this company has been amazing, and a great sofa. Highly recommended.

Great communication, I ordered two sofas in the evening and received a courtesy call the following morning informing me of the delivery process. The sofas arrived 8 working days later and were assembled by Furdeco. I’m really happy with them. Great quality and very reasonable price. I would definitely recommend.

We was kept updated as to when te delivery would be. Right on target the sofa arrived. One concern is the covering on the arms of the sofa are loose, and have to be flapped in. I can't understand why.

Look great but concerned about durability. Not deep enough for tall people - fine for us though

I ordered the 3 seater Bonham leather sofa at a very reasonable price. Next Day Sofas answered my queries and their customer service team friendly and helpful. All communication was excellent.The sofa is very comfortable and is great quality. The item was delivered within 8 days of the order being placed. I would highly recommend this company to others !

The delivery people leave a lot to be desired,quick rush in ,they put the feet on our sofas crooked,said nothing and left us with all the rubbish,then gone,totally unlike other firms who cannot do enough for us and clean up afterwards.thats all folks!

Great quality product. Communication was good throughout. Salesman was very helpful, friendly and polite. Item was just as described and was even smarter than in the photo. Very comfortable sofa. Would definitely use this company again and recommend to others.

Your staff are very good,always curtious,and I would recommend your company.

The person I spoke at the beginning of the order was a very knowledgeable person and he gave me lots of points to consider before I decide to place an order. Then the delivery and set up or the assembeliing of the 3 seater was brilliant. The quality is absolutely brilliant for the price I paid. Overall, brilliant product and brilliant service. Well done and keep up the good service

arrived on time
more than happy with the product we ordered and price we paid

I have placed multiple orders with this company and have been very impressed with both product and service on every occasion.

Would absolutely recommend them.