Newblinds.co.uk Bewertungen 2.271

Received our blinds and they were the wrong size. Ordered a blind at 300cm and they sent me a 30cm blind. The quality of them also isn’t great and the turning handles on them are really poor quality.

I’d much rather a full refund and to send them back but by reading the t&cs this wouldn’t be an option.

The order process was very easy, the quality and fit of the product was excellent. The only reason they dropped a star is the delivery time was longer than first advised. But I understand they are working on and are actively improving this issue. I would use again as the communication was good when asked about the delivery.

Fitting the blind for the skylight was very simple as long as you followed the intruction. The video they supply to help went a long way too.
Works as promised and discribed and at a price and quality you cannot complain about, not cheap but not expensive either.

Blinds were delivered very quickly.

Relatively easy to fit, great for non DIY's experts.

I would definitely recommend.

This is the 4th fly screen roller blind I've purchased. They are fabulous. A great product and easy to install

Order for blind and flyscreen placed on 22nd August. Flyscre5was delivered promptly.
3 weeks later the blind has still not been dispatched.

Easy to order, clear instructions and information about the product and how to measure etc.

Bespoke, well manufactured product that is easy to install, fit and operate.

Helpful, good customer service

Fast, nice, easy to install. Thank you good job

Everything was as promised. Notified 2 days before delivery and on the day of delivery with options for not being home. They allow us to leave French doors open and not be bothered by flies. Allows you to see out and sort of finishes the doors. Good quality.

Great product, great company. At the end of the day, that'll all you want, right :) !!!

Late with no communication but fine when it arrived.

Great product. But what a knightmare getting it !! First of all it seems all the staff either left or went on holiday for the summer, there busiest time, we were informed of this delay, fare enough, we all need a holiday. First they sent the wrong size blind , 400mm to long and after checking, not my mistake. Then they sent the correct width blind, which was great but no side runners, so I had to contact them again to send them . This whole process took two months . Then the company specify that their goods can't be left at your front door, which you kind of understand but if you're at work all day you miss the delivery's, ( they only do three) so you have to do the 30 minite drive to the package centre, so yes I had to do this three times , In total three hours of driving .
Do I need more blinds , yes , Will I be ordering from them , No .
The only plus point is the lady answering the emails , she is very prompt and helpful.
Shame

I ordered three custom blinds and a remote from NewBlinds.co.uk and have had a very poor experience from start to finish.

The website promised delivery in 3–4 working days, but the blinds took weeks to arrive with no dispatch confirmation and multiple emails required just to get a basic update. When they did arrive, the blinds were incorrectly sized (despite me providing accurate recess measurements), making them unusable for the intended windows. On top of that, the quality was disappointing – frayed fabric edges and uneven cuts.

To make matters worse, I also ordered a remote over a month ago, and despite chasing several times, I’ve still not received it. No tracking information has ever been provided and communication has been very slow throughout.

I really wanted to support a smaller business, but this whole process has been frustrating, time-consuming and disappointing. I’ve had to try and repurpose some of the blinds elsewhere in the house just to salvage something from the order. No resolution was offered apart from ordering more blinds at a discounted rate.

Based on my experience, I can’t recommend this company and wouldn’t use them again.

Albeit some miscommunication regarding delivery date which was resolved efficiently & expediently, everything went smoothly, we received everything we ordered which was of good quality, fit perfectly and works superbly. excellent service.

Blinds look great. Took a little longer than expected to arrive but that may be because they didn't have all the info they needed for sizing. I would use this company again.

I ordered a fly screen recently for my bedroom window the quality is excellent and great price to. It was really easy to install. Would highly recommend. Will be purcashing again. Thank you.

Good product.
Responsive customer service.
Delayed delivery due to demand.

We have used this company many times, so decided to use them again for a blind on our high up, diffcult to access window on the stairs/landing. With some emailing back and forth we worked out to get a blind with a longer chain so we could operate the blind from the stairs. (we didn't want a remote operated blind as this would also be difficult to manage). The order was placed and paid on 03/07. By end of July still no blind. I had to chase them at least 3 times via email as I got no response on the phone. We then received the blind on 08/08 and the longer chain had not been delivered. As of today - 27/08, still no chain has been received. I have emailed them 4 times, left phone messages. I have been told that the factory is actioning this, but still no chain which makes the blind useless. Blind looks great and is good quality, but the follow up process is so frustrating that I don't think I'll order anything else from this company.