Nestoly Bewertungen 47

Just received my cat ball, it will not charge at all. Have contacted the company for advice/ refund watch this space!

I bought the little moving ball cat toy. Took 2 weeks to arrive, box was damaged on arrival, cheap product and cat is terrified of it, it’s noisy and darts around in an almost violent manner! Reviews on the website for this product I suspect are fake

False advertisements!
Bought the flying disks cat toy for £10 thinking at that price shouldn't be too bad. Arrived couple weeks later but didn't work at all so emailed. They offered replacement which i accepted. Another couple of weeks later new product arrived broken and faulty so emailed. Offered me a pathetic £3.50 refund due to cost of returns being high. Not my fault your company sells rubbish and should take the brunt and issue full refund. 1 star is being kind really.

It needed 3 weeks to arrive in Germany. Instead of two Keychains it was 1 and this one was broken. 1 Star is way too much for this Scamming Crap

The rechargeable cat toy I bought was great initially, it worked for just over 24 hours then stopped working even though fully charged. I contacted Nestoly the same day to advise of the fault and sent a short video at their request.
They offered to send a replacement but I responded to say I would like a refund as the toy is faulty and I notified them straight away. They offered a partial refund of £3.85 initially which then increased to £7 when I said the initial offer was not acceptable and reiterated that I was entitled to a full refund under the Sale of Goods Act. Throughout I have stated that I wish to receive a full refund of the £14.99 paid but they are continuing to refuse to honour my statutory rights.