Lewis was fantastic from start to finish! We spent the morning looking at sofas, and he was incredibly knowledgeable, patient, and supportive throughout. After going home to make a decision, I came... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Lewis was fantastic from start to finish! We spent the morning looking at sofas, and he was incredibly knowledgeable, patient, and supportive throughout. After going home to make a decision, I came... Mehr ansehen
Unternehmen hat geantwortet
Went into NCF Highgate and was served by Aaron. Extremely polite and knowledgeable. Made my visit a pleasure and really supported in answering all the questions and worry I had. Absolute credit to the... Mehr ansehen
Unternehmen hat geantwortet
Usman gave amazing customer service from start to finish. He was very helpfully ,friendly and knowledgeable when helping us choose the perfect sofa.He took his time to explain everything clearly and m... Mehr ansehen
Unternehmen hat geantwortet
TK at the Highgate branch was incredible, he helped me pick out a sofa and made sure we knew the measurements so that it could fit into our lounge. I had my daughter with me and he was brilliant wit... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Vom Unternehmen geschrieben

Have a query to raise?
1 John Kempe Way, Highgate, B12 0HU, Birmingham, Vereinigtes Königreich
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brian at NCF Highgate was absolutely brilliant and so accommodating, brought the most perfect sofa thanks to Brian he was great, thanks Brian!

Antwort von NCF LIVING - Highgate
We have been looking for a new sofa for over a year and have had no luck . I decided to take my family to NCF Highgate as they had excellent marketing on the outside of the store so was very interested in taking a look . The overall store presentation was excellent and the staff very welcoming . We met with Sidney who was a tremendous help to me and my family in our search . She gave us so much information that helped us enjoy our sofa search instead of worry about the wrong fit . We met with her over 2 weekends as a whole day searching wasn’t enough !! We finally found a sofa and it is amazing and her customer service and her ability to make us feel comfortable during the experience was amazing . She was a tremendous help and a true asset to the Highgate Team .
Would definitely recommend coming here and having an excellent time when purchasing a new sofa !!!:))

Antwort von NCF LIVING - Highgate
Great experience while checking

Antwort von NCF LIVING - Highgate
Very good explanations, thorough check ups and advice as well. Really enjoyed the experience and it made us more happy to buy their products! 100% recommend, amazing service altogether!

Antwort von NCF LIVING - Highgate
TK from Highgate absolutely amazing. 08/02/2026

Antwort von NCF LIVING - Highgate
Reza at the Highgate store was incredibly helpful, not pushy and advised us on all our options. We left with a lovely sofa on order

Antwort von NCF LIVING - Highgate
I couldn't be more pleased with the service and how accomodating Louis had been with our requests today. I am trulu happy with the purchase and the overall high standards of the shop. I would definitely recommend this place to anyone who would like a wonderful inshop experience. Thanks a lot, Louis :)

Antwort von NCF LIVING - Highgate
Sandra in Highgate - Great customer service and support. No pressure to buy but guided and advised me. Left wanting more than I came in for. I shall return because she showed me some beds come with remote controls. Excellent service. *****

Antwort von NCF LIVING - Highgate
Sandra at Highgate store was very informative, helpful and understood what we were after. Would recommend to use this lady to anyone who was looking for a new purchase.

Antwort von NCF LIVING - Highgate
Arron at Highgate was amazing sorted us best package and deal hats off to him!

Antwort von NCF LIVING - Highgate
Bryan made me feel cormfotable today ,he was really kind,respectfull and very patient helping me to choose a good sofa ....Almost everyone were very cheerful and welcoming

Antwort von NCF LIVING - Highgate
Lewis was extremely helpful today when assisting me with choosing my furniture. He took the time to explain the options clearly and helped me select a great king-size bed and dining table that suited my needs perfectly. He was patient, friendly, and knowledgeable throughout the process, which made the whole experience smooth and enjoyable.
Thank you, Lewis, for your excellent customer service and for making the decision so much easier!

Antwort von NCF LIVING - Highgate
Aaron @ Highgate was very helpful.

Antwort von NCF LIVING - Highgate
Lewis looked after us today ! He was very helpful & knowledgeable! A very pleasant man !

Antwort von NCF LIVING - Highgate
Absolutely lovely staff at NCF living in birmingham - Sydney was extremely helpful and was so nice to my hyper toddler

Antwort von NCF LIVING - Highgate
we were greeted by Aiden, polite well mannered young man with fantastic customer serivice skills. had a good understanding on product. 5 star review.

Antwort von NCF LIVING - Highgate
Went in to buy a couple of sofas. We were served by Aiden (Birmingham Highgate branch). A very well spoken, well mannered, professional young man. Very helpful. Provided a service with a smile. 5 stars all round.

Antwort von NCF LIVING - Highgate
Good collection of bed frames and mattresses. Lewis was really helpful in selecting the best combination.

Antwort von NCF LIVING - Highgate
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.