The staff were excellent. And the car was ready to collect bang on the time they said it would be.
The only negative was the booking in process. It’s a bit vague what time to bring your car in. until the day before when I was given a drop off time.

Friendly staff, good communication when job finished and let me leave my car there until I was finished my business later in the day.

the mnager was great explained eveything very promt service work looks great find out when it rains haha

They were very quick and did an excellent job.

Easy to get to the garage, quick job and was able to get my car back within 2 hours. The staff were really friendly and helpful.

On time and car went straight in and kept me updated.

It was as easy to book. Lots of reminders as to when it was booked in. Quick service & all ready when I arrived to collect it.

Great all round.

Great customer service and good quality work. Highly recommended

Really friendly and helpful staff... they got on with the replacement right away... very impressed!

The staff were very polite and the service was very fast

Good response , done quicker than was told

I arrived late, but they managed to find a spot for me.
Thanks

Rude person fitted replacement.
Problems with the finish around the audi installed camera. Hanging undressed tape.
Said not my problem mate, your lucky i didn't put it on with double sidec sticky tape, read our terms and conditions and walked off.
Rochester kent branch medway estate. No need to be so rude and unhelpful. Terms and conditions say camera will be recalibrated not sure how they do this without fitting it. Terrible response from national windscreens help line said will call back 4 times never did. Camera now not working. If you can't replace like for like then don't have a contract with insurers to replace windscreens for audi.
There is no confusion.
You cannot provide a service like for like when a car with an audi fitted camera system comes into your depot.
All you need is a fresh sticky new black pad, cut and dressed around the existing camera mount and put one cable in the correct place. And employ people or train people in your organisation in customer care and aftercare.
Not my problem mate from your site manager.
Says it all really.

Good service and friendly staff 👍.

The team was very professional and friendly and communication was great.

Excellent service, nice team.

Quick service very professional staff very happy with the service provided

The screen was fitted and calibrated quickly and correctly.
The car was returned without damage and as clean as it went in.
Thanks

Technician arrived on time and was very courteous and professional.