Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
Unternehmen hat geantwortet
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Mehr ansehen
Unternehmen hat geantwortet
Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
Unternehmen hat geantwortet
Unternehmensdetails
Über National Windscreens - Huddersfield
Vom Unternehmen geschrieben
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktinformationen
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Vereinigtes Königreich
- 01484-290-098
4,6
Hervorragend
598 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Member of staff was polite
Member of staff was polite, helpful, knew his stuff and very professional throughout.
23. März 2026
Antwort von National Windscreens - Huddersfield
We appreciate your positive feedback! We are so happy to learn that the staff member was polite, helpful, knowledgeable, and professional throughout.
Smooth
From booking my car in to collection the whole process was smooth, kept informed of my appointment and the customer service when I dropped my car off to collection was the best.
18. März 2026
Antwort von National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear that you found the entire process smooth, from booking to collection, and that you were well-informed. It's great you were pleased with the customer service.
Professional
Quick exerlant friendly text when ready would not hesitate recommending National windscreen to anybody thank you to all
17. März 2026
Antwort von National Windscreens - Huddersfield
We appreciate your kind words! We're so happy to hear that you had a friendly and quick experience and that you would recommend us. Thank you!
Really fast and professional team
Really fast and professional team, great experience getting a windscreen replaced.
17. März 2026
Antwort von National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to learn you had a great experience and found our team fast and professional when replacing your windscreen.
Antwort von National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Windscreen repair
Professional
Courteous
Good communication
Efficient and timely repair
13. März 2026
Antwort von National Windscreens - Huddersfield
We appreciate your positive feedback! We are so happy to learn that you experienced professional, courteous, efficient, and timely repair service with good communication.
Replacement of windscreen went well.
Replacement of windscreen went really well and car was left in clean and tidy state. My only negative issue was the length of time between booking and the appointment offered for fitting.
11. März 2026
Antwort von National Windscreens - Huddersfield
We appreciate your feedback and are glad the windscreen replacement went well. We regret the delay in scheduling your appointment and will review our booking process.
Excellent.
11. März 2026
Antwort von National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Antwort von National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens Huddersfield
I was very regularly updated on the process for my windscreen chip / crack, although I wasn’t advised whether it needed to be repaired or replaced until the mobile technician arrived.
Luca, the mobile technician, who attended was courteous, friendly and professional.
10. März 2026
Antwort von National Windscreens - Huddersfield
We appreciate your feedback. We're glad you were regularly updated on your windscreen. We're happy the mobile technician was courteous, friendly, and professional. We will review our process regarding advising on repair vs replacement.
Arrived as promised got straight on…
Arrived as promised got straight on with the job and completed professionally cleanly and very friendly.
1. März 2026
Antwort von National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that the technician arrived on time and completed the job professionally, cleanly, and in a friendly manner.
Replacement windscreen
Easy to book a time slot. Had to drop my car off. Was told it would take upto 4 hours. It wad ready in 3 hours.
28. Februar 2026
Antwort von National Windscreens - Huddersfield
We're happy to hear that booking was easy and the service was completed promptly. Thank you for your positive feedback; we appreciate your time!
Quick service and the screen is all…
Quick service and the screen is all good. Camera has been rattling since I collected the car so I’m not convinced it is properly secured.
Would be nice just to be addressed as Dr instead of Doctor-female on all correspondence!
27. Februar 2026
Antwort von National Windscreens - Huddersfield
We appreciate your feedback and are glad the screen repair met your expectations. We're sorry to hear about the camera issue and the correspondence concern. We will review our processes to ensure proper securing of components and respectful communication.
Great service
Excellent service. Could do with better waiting facilities for customers.
10. Februar 2026
Antwort von National Windscreens - Huddersfield
We're glad you enjoyed your experience with us! We appreciate your feedback and will consider improvements to our waiting area.
Antwort von National Windscreens - Huddersfield
We appreciate you letting us know about your experience. We're so glad you received great service from a brilliant team member.
Antwort von National Windscreens - Huddersfield
We appreciate you sharing your experience. We are so happy that you were pleased with our quick and good work!
Excellent service from 1st…
Excellent service from 1st communication when contacting my insurance company to taking to be repaired at Huddersfield
Excellent customer service from gentleman there
9. Februar 2026
Antwort von National Windscreens - Huddersfield
We're happy to hear that you had excellent service from the first contact with your insurance company to the repairs at Huddersfield. We appreciate your positive feedback regarding the customer service you received.
Replacing wind screen in a pick up.
The 2 technicians turned up before the scheduled time.
Very polite and answered my questions.
Fit the new window screen and left the vehicle tidy.
Good job.
Thank you very much 👍
12. Februar 2026
Antwort von National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear our technicians arrived early, were polite, answered your questions, and left your vehicle tidy after fitting the new windscreen.
Neither Auto wipers or intermittent…
Neither Auto wipers or intermittent wipers working any more. And taken 3 days to even get them to answer phone or ring me back
11. Februar 2026
Antwort von National Windscreens - Huddersfield
We regret you've had trouble with your wipers and our response time. We appreciate your feedback and will investigate how we can improve our service.
Had my windscreen replaced next day my…
Had my windscreen replaced next day my car wouldn’t start electrics had been left on , then my windscreen wipers were broken poor service never had a problem with my car since buying it 6 years ago absolute rubbish service !! All my new windscreen is scratched absolutely fuming worst service ever do NOT recommend
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von National Windscreens - Huddersfield
We're very sorry to hear about the issues you experienced after your windscreen replacement. We appreciate you bringing these concerns to our attention, and we will investigate this poor service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.