Visited the Ipswich Rd, Cardiff branch for my bathroom renovation. A fabulous customer service experience! Very knowledgeable, courteous and helpful staff. My items were delivered very quickly and I w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered on line,the price was quite a bit cheaper than local suppliers and as l required 4 metre lengths the delivery charge was not an issue ,delivery was within a few days much quicker than they had... Mehr ansehen
Unternehmen hat geantwortet
4 stars for great delivery service. My only grip was I didn't get any notice of what day my items were being delivered. I used the tracking service, but it said I would receive an email about the del... Mehr ansehen
Unternehmen hat geantwortet
Easy to order on line and delivered by their own staff so I could check the contents in his presence - most unusual these days!
Unternehmen hat geantwortet
Unternehmensdetails
Über National Plastics
Vom Unternehmen geschrieben
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Kontaktinformationen
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, Vereinigtes Königreich
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4,4
Hervorragend
2154 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Great company.
Visited the Ipswich Rd, Cardiff branch for my bathroom renovation. A fabulous customer service experience! Very knowledgeable, courteous and helpful staff. My items were delivered very quickly and I was contacted by phone beforehand to update me on delivery times. They stock a wide range of goods which are of exceptional quality. Will definitely use this company again without hesitation.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy to order on line and delivered by…
Easy to order on line and delivered by their own staff so I could check the contents in his presence - most unusual these days!
18. September 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Received an email confirming order
Received an email confirming order, was advised that we would be told when order would be despatched. Didn't get one and arrived home one day to find the delivery propped up against our house outside in full view of the street in the rain !!!
9. September 2026
Antwort von National Plastics
Good afternoon,
I am so sorry. I will speak to the People who delivered and raise our concerns. I hope you are happy with the items themselves.
Best regards
Customer Services
Ordered new windows not happy with…
Ordered new windows not happy with the after sales service one pane of glass has a scratch which needs replacing, the handles are hard to close and open which I do believe is called a window locking mechanism
The chap fitting them is good as gold. But the after sales is crap no assistance at all the attitude is all wrong it feels like we had ur money thats it we even ordered cladding from urselfs but now wish we went to gap instead I no and anyone else who is thinking of using national plastics too think again
Iam sorry it sounds harsh but if they can't be assd so be it.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von National Plastics
Good morning,
I am sorry you have received this. However, with out knowing which branch and when it was ordered I can not investigate it for you.
Please contact me on help@nationalplastics.co.uk and I will look into this for you.
Regards
Customer Services
on time delivery Help with putting…
on time delivery Help with putting panels where I wanted them
16. September 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
First time ordering. Not the last
Everything arrived on time and as ordered.
Great products and will order again.
15. September 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
4 stars for great delivery service.
4 stars for great delivery service.
My only grip was I didn't get any notice of what day my items were being delivered. I used the tracking service, but it said I would receive an email about the delivery date/time!
15. September 2026
Antwort von National Plastics
Thank you for your review.
I am sorry you were not informed f the delivery. I will speak to the delivery branch and look into this.
However, we hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Ordered it at 8.40 pm and was delivered…
Ordered it at 8.40 pm and was delivered by 3.30 pm the following day guttering looks ok as do the clips
15. September 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Lack of Care
Bought 5 panels, every one was damaged. 4 had dents on the back which wasn't so bad, but one had to be replaced - and even the had dents in the back - no care taken with goods that people are paying good money for. Should not have to accept any damage at all really - not great.
3. September 2026
Antwort von National Plastics
Good morning,
I am sorry you have experience this. I have spoken to the delivery branch to discuss this with them. If there is anything we can do going forward please come back to me.
Best regards
Customer Services
A great speedy service and a great…
A great speedy service and a great delivery team.
9. September 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Refused to deliver
Spent a lot of time searching the net for a company to deliver UPVC fascia, many will not deliver to highlands. This said they would, placed the order, 2 days later I got a call to say they would only deliver as far as Inverness (over 100miles south of where I am) very disappointed
4. September 2026
Antwort von National Plastics
Good Morning,
I am sorry. I know you initially asked us to put the order on hold while you tried to get it transported and had to cancel. Please accept our apologies
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
After being let down by my local…
After being let down by my local supplier, I found National Plastics, put my order in and waited a few days for delivery. Great service,fast and efficient. The website was easy to find my items to order. Thank you.
27. August 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
I am surprised they are asking
I am surprised they are asking, I still haven't received my order!!
12. September 2026
Antwort von National Plastics
Good morning,
I have just checked and the samples were dispatched on the 7th via Royal Mail. They would usually take around 7-10 days to arrive. I am sorry the email has come before you have received them. Would you like us to send them again?
Best regards
Customer Services
No notice of delivery even though i'd…
No notice of delivery even though i'd emailed asking for a delivery date, items were left outiside the front of house when no one home, very lucky they were not stolen, driver could of just as easily put them behind our locked side gates.
7. September 2026
Antwort von National Plastics
Good morning,
I am sorry I can see we emailed you on the 7th to let you know that the order was coming. I am unaware of how the driver left them but I will obviously discuss this with the Manager. I don't think they would try to open a locked gate. Please accept our apologies.
Regards
Customer Services
Customer service very helpful in…
Customer service very helpful in merging two orders together to ensure batch numbers were the same.
7. September 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Guttering purchase
Ordered on line,the price was quite a bit cheaper than local suppliers and as l required 4 metre lengths the delivery charge was not an issue ,delivery was within a few days much quicker than they had advised.l would use National Plastics again
4. September 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
very good promt delivery
17. Februar 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
excellent service very fast delivery…
excellent service very fast delivery hundred percent faultless service would buy again
4. September 2026
Antwort von National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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