Almost four weeks after payment, my order hasn’t even been dispatched.
No tracking. No shipping update. No proactive contact. Only after I chased Nano Clear did they tell me that supposedly my delivery information was missing — even though my address is clearly stated on the invoice they sent me.
To top it off, Customer Care even referred to a different order number in their response.
Four weeks to ship a paid order — and then blaming “missing information” that appears on their own invoice?
Extremely poor service or something more concerning? I can’t say. But this experience certainly raises serious red flags.
I’ve given Nano Clear 24 hours to provide valid tracking. Otherwise, I’ll reclaim my payment. What can I say…. No shipment details yet, again. No reaction.
I really should have listened better to previously published reviews. It seems systematic.
