My Supper Hero Bewertungen 

795
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Customer service (Luiz) quick and efficient. I had emailed a few days after ordering to check that the box wouldn't contain the receipt since this was being received as a gift. This was confirmed c... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I recently tried Supper Hero Meal Making, and it was amazing! The customer service was top-notch—everyone was so friendly and helpful, making the whole process a breeze. The food itself was inc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was given a special offer on these boxes - completely free because I drive a Mini. What an absolute treat this turned out to be. Well packaged, everything beautifully fresh, easy to follow instr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great customer service prior to despatch, prompt delivery, well packaged to keep items cool during transit and after delivery. Fresh ingredients. Generous portions just for two. The dressed salad and... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferservice

Vom Unternehmen geschrieben

My Supper Hero lets you eat brilliantly at home, with less than ten minutes of prep, from properly sourced ingredients you can trust. MSH is here to help busy people take back control of their own time and enjoy fabulous food at home, while having a positive impact on our communities and the environment.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

795 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(795)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Ripoff

Food was ok, you pay £25 into a wallet and if you stop paying you just lose the money, so not really a wallet, more like a subscription with no real benefits. The mark up on what they sell must be incredible because I paid around £150+ for 2 meat and vegetable meals you can make yourself for half the price. Very limited menu also. Complete rip off.

29. April 2023
Bewertung ohne vorherige Einladung
My Supper Hero-Logo

Antwort von My Supper Hero

Hello Joe, I am sorry to hear this was your experience. In regards to the member's wallet this is still accessible after you stop being a member, so please do reach out to the team so that we may assist you with this.

Bewertet mit 5 von 5 Sternen

We had the cote du boeuf experience and…

We had the cote du boeuf experience and the steak was incredible. The mash was amazing aswell! Well worth the money, better than some restaurants and very easy to cook.

18. April 2024
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Antwort von My Supper Hero

Hello Rosie, Thank you so much for your wonderful feedback ! We are quite proud of our mash 😊

Bewertet mit 5 von 5 Sternen

Amazing restaurant food delivered to…

Amazing restaurant food delivered to your door! Options are incredible and instructions are nice and easily to follow! Me and my girlfriend use this once a month as our date night treat.

6. April 2024
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Antwort von My Supper Hero

Hello Paul - we are so pleased to hear that you have been enjoying our meals for your date nights ! Thank you for the wonderful feedback ✨

Bewertet mit 5 von 5 Sternen

The Perfect Roast for a lazy Sunday with friends and Family

Ordered a roast for 8 people which arrived, perfectly packaged with easy instructions to follow and a wonderful lamb roast dinner for 8 was served in just over an hour.

An easy way to feed a crowd a delicious, generous sized roast dinner without any effort at all.

27. März 2024
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Antwort von My Supper Hero

We are so pleased that it was quick and easy to prepare for you ! We hope that you had a wonderful Sunday 😍

Bewertet mit 5 von 5 Sternen

Most enjoyable meal.

Box arrived as expected, on time. I would have preferred a day later, as it was intended for the weekend. But Good Friday got in the way!
More than enough for four people especially if one doesn’t have a large appetite. Sides, such as gravy, rather more than required. Due to packaging, unfortunately, the food doesn’t look too appealing when unpacked. But this is soon dispelled when cooked and presented. The meal was much appreciated by all.

27. März 2024
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Antwort von My Supper Hero

Thank you for your wonderful feedback ! Vacuum Packing certainly doesn't always make things look appealing along the way, but we are glad that you were pleased with the end result! We are glad that you had a good Easter meal ✨

Bewertet mit 5 von 5 Sternen

Beautiful Sunday lunch

Beautiful Sunday lunch

15. März 2024
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Antwort von My Supper Hero

We are so pleased that you enjoyed your Easter Meal ! The Sunday Roast is something we take very seriously so we are very pleased to hear that you enjoyed it ! ✨

Bewertet mit 5 von 5 Sternen

Delicious

Delicious, very good portion size and super easy to prepare. Will use again and have recommended already.

31. März 2024
Bewertung ohne vorherige Einladung
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Antwort von My Supper Hero

We are so pleased to hear that you enjoyed your meal ! Thank you so much for spreading the word. We look forward to seeing you back again soon 😀 ✨

Bewertet mit 1 von 5 Sternen

Food to salty

Food to salty
Burger to thick

14. März 2024
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Antwort von My Supper Hero

Hello Dawn, We are sorry to hear that this was your experience. Someone from our customer services team will be in touch shortly.

Bewertet mit 4 von 5 Sternen

Delicious food, great portions.

Very generous portions and excellent quality. The gammon was delicious and not at all salty but the cooking time was grossly underestimated, fortunately we use a temperature probe so we were able to adjust the timings for everything else.
Delicious meal.

10. März 2024
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Antwort von My Supper Hero

Hello Christine, Thank you for your feedback - someone from our Customer Service team will also be reaching out to you ! ✨

Bewertet mit 5 von 5 Sternen

The quality was brilliant

The quality was brilliant, don't compare this to the Sunday roast you can knock up yourself from the supermarket. This is high quality restaurant food, seasoned and prepared by people that know what they're doing. Easy instructions, easy to cook, would definitely come back and have already recommended to a few friends

7. März 2024
My Supper Hero-Logo

Antwort von My Supper Hero

Hello Ben, Thank you so much for these very kind words, it really means a lot ! We hope to see you back again soon ! ✨

Bewertet mit 5 von 5 Sternen

My experience

Quality of the food was always good. In some cases exceptionally good. As was their service over christmas delivery confusions.
For various reasons decided to cancel my membership (with £75 in credit). Could not do this on their website.
Tried to remove my credit card details and could not without suppling another card!
They have subsequently reached out with an understandable explanation, so hopefully this will be resolved.
I have to say the quality of their food is excellent. They have also always been extremely responsive when contacted, including a misunderstanding over a christmas order.

25. Februar 2024
Bewertung ohne vorherige Einladung
My Supper Hero-Logo

Antwort von My Supper Hero

We're very sorry you've been unable to cancel your membership. Please rest assured we haven't deliberately put any obstacles in your way - we've just had a technical issue with the website which means the self-management of subscriptions is not currently working. However we do explain in the "Contact Us" page on the site that if you want to cancel, all you have to do is drop us an email. We'll follow up with you directly.

Bewertet mit 4 von 5 Sternen

I was very disappointed with a dish I…

I was very disappointed with a dish I had ordered but was impressed by the way the company dealt with my complaint.

16. Januar 2024
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Antwort von My Supper Hero

Hello Elaine, thank you so much for your kind words ✨ We really appreciate you giving us the opportunity to make things right 😀

Bewertet mit 5 von 5 Sternen

Perfection on a plate

Everything we needed with full instructions for an absolutely lovely meal

16. Januar 2024
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Antwort von My Supper Hero

You are far too kind Jill 😊 We are glad to hear that you enjoyed the Chicken & Wild Mushroom Pie 🥧

Bewertet mit 5 von 5 Sternen

Great food

Arrived on time, easy to order and tasted great. Would definitely order again.

28. Dezember 2023
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Antwort von My Supper Hero

Thank you so much Sara ! 😊 We look forward to serving you again soon.

Bewertet mit 5 von 5 Sternen

Tasty

Tasty, had 12 for Boxing Day lunch everyone loved it.

22. Dezember 2023
My Supper Hero-Logo

Antwort von My Supper Hero

Thank you for this wonderful feedback, we are so pleased to hear that you had a nice Boxing Day Lunch ! Happy New Year ✨

Bewertet mit 5 von 5 Sternen

Fantastic Christmas Dinner

Fantastic Christmas Dinner, so easy, excellent quality ingredients and cooked so quickly. Thanks for making Christmas Day so much simpler and delicious!

25. Dezember 2023
My Supper Hero-Logo

Antwort von My Supper Hero

Thank you for trusting us with your Christmas Dinner ! We are absolutely overjoyed to hear that you enjoyed it ! 😊

Bewertet mit 2 von 5 Sternen

Unfortunately sorry to say there was…too

Unfortunately sorry to say there was too much garlic 2 sauces in one burger containing garlic overwhelmed the beef & bbq meat.
Very expensive for just 2 burgers

13. Dezember 2023
My Supper Hero-Logo

Antwort von My Supper Hero

We're very sorry to hear that you weren't happy with your burger kit this time, someone from our customer service team will be in touch shortly. Thank you for your feedback.

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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