I like that flavour was available But no such discount which was very disappointing because i order so many times from MP so i need a discount coupon for my next order, otherwise I’ll buy from a go... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kudos for the prompt service from customer care to rectify a missing order. I have always been a loyal Myprotein customer. Although on a premium side, Myprotein whey is well worth the price and the cu... Mehr ansehen
Unternehmen hat geantwortet
Selecting product and proceeding to checkout is fine But for payment there's a huge latency in app.Doesn't confirm order and after completion of payment the app redirects payment page showing ther... Mehr ansehen
Unternehmen hat geantwortet
I recently ordered 2.5 kg x 2 =5kd date flavoured protien on sale. i recieved product that was about to expire in 4 months and it will take more than 4 months to finish both packets , i raised the i... Mehr ansehen
Unternehmen hat geantwortet
3,6
Akzeptabel
13.509 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Not much discount as first time buyer
3. Mai 2026
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Smooth, Hassle-Free Shopping Experience on the MyProtein iOS App
I recently ordered from the MyProtein iOS app, and honestly, the whole experience was smoother than I expected. The app interface is clean and easy to navigate — finding products, checking nutritional info, and comparing options didn’t feel like a chore at all.
What I liked most was how seamless the checkout process was. No unnecessary steps, no glitches — just quick and straightforward. I also appreciated the regular discounts and bundle offers clearly shown in the app, which made it easier to get good value without hunting around.
Delivery updates were timely, and the order arrived within the expected timeframe. Everything was well-packaged, and the product quality was exactly as advertised.
Overall, it felt like a well-designed app that actually respects the user’s time. Definitely a convenient way to shop for supplements without any hassle.
3. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Solid customer service!
2. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good website experience but bad blue…
Good website experience but bad blue dart courier service, they mention consignee not available without visit.....not first case.....must change courier agency for Chandigarh Mohali.
29. April 2026
Antwort von Myprotein
Hello,
We appreciate your feedback. We're sorry to hear about the issue with the courier service in Chandigarh Mohali. We will investigate this matter to improve our delivery service. Thank you for bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
Pathetic service and company.
Pathetic service and company.
The order was not delivered even 15 days after placing it, despite the website displaying a ‘6-7 day delivery’ message. Infinitely increasing delivery timelines from the unscrupulous delivery partner used by this company.
After repeated follow-ups, was informed that my order is ‘lost in transit’, following which the refund has yet to come through.
Overall horrible company with unethical and unscrupulous business practices, deserves to be taken to court for misleading marketing claims, fraud, and possible embezzlement of customers.
15. April 2026
Antwort von Myprotein
Hi Prateek,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Liam
Hy my name is royal and i am a content…
Hy my name is royal and i am a content creator so I am happy with you r product and i want to collab with you in instagram
30. April 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Fraud Reply on Trustpoilot
Hi Ben,
Which account should i see you message of reply? That account which your team have deleted including all conversations & order history?
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello Sourabh,
Thank you for leaving your review. I am sorry that you cannot locate this message.
Ben will contact you directly to assist further in due course, thank you for your patience.
Kind Regards,
Kayleigh
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Order cancelled twice without reason
I placed my order twice and both the times my order was cancelled without mentioning ang reason.
30. April 2026
Antwort von Myprotein
Hello Arun,
Thank you for leaving your review.
I am sorry to hear that you have not had the experience we strive to provide on this occasion.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Accidently I placed it on a different…
Accidently I placed it on a different pincode not accidently they use razorpay they have saved my information and mixed the zipcodes and I still haven't received any money to me that should have been refunded
30. April 2026
Antwort von Myprotein
Hello Malay,
Thank you for leaving your review.
I am sorry to hear that you have not had the experience we strive to provide on this occasion.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
My protien has become very expensive
My protien has become very expensive. It isnt the cost effective protien that it always was. Also predatory tactics where pricing changes and for some reason its high when you need it and low when you dont need protein
Reply to ben:
I dont have anything to return. When I ordered i considered the price. However, you will see i used to be a regular customer and i dont anymore. This is because of the high prices, used to be around 5,000/- for a 2.5 kg bag but now it is over 7,694/-. The price per gram of protein is way worse than some other equivalent competition brands. Also the prices for some reason are always higher when i try to purchase and discounts when I don’t need it. This is predatory pricing
29. November 2025
Antwort von Myprotein
Hi Vipul,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the price of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
My order no is753697426 placed on…
My order no is753697426 placed on 22/4/26. It had been a regular practise of the company for delaying the deliveries even after confirming that the delivery will be made on 25/4/26. There is no phone number of the company and it is an indian arm of the UK company. Looks like a fraudulent agency handling it. I complaint it twice earlier also, once they refunded the money and in second time they made the delivery after removing the free gifts. Pathetic .. they should give some help line number to call, rather they say contact Blue Dart. I don't think they use Blue Dart originally or compromise on the delivery terms.. sending it by land and charging for air... needs a thorough review and in case they do not respond within 24 hours, i will report the matter to the relevant agencies.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hi Ramesh,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the service. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
It is taking alot of time for my money…
It is taking alot of time for my money to be refunded after cancelling the order within an hour of ordering it, it should have been refunded within a day like other sites do please speed up your processes, it has been 2 days and i still havent received any refund
28. April 2026
Antwort von Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the charge of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Delivery delayed almost always
28. April 2026
Antwort von Myprotein
Hello
Thank you for leaving your review.
I am sorry to hear that on this occasion you experienced an issue with your delivery. We work closely with our courier partners to ensure a swift and simple delivery, and I do apologise that on this occasion this was not the experience you had.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Worst customer service in the world.
I have ordered whey protein isolate unflavoured 2.5 kg on 20th April 2026. But my parcel is in Delhivery courier companies office from last 5 days and everyday they are delaying it to deliver to me. I contacted your and their courier service but no one is helping me out. Your customer service is worst. It is very difficult to contact to your customer service. I want my refund. Improve your service. Each and every customer is important.
20. April 2026
Antwort von Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Refund issue
SAM Now you are hurting me I wanted that creatine badly you don't know how I feel now,You cancel my order fine but give me the refund please
27. April 2026
Antwort von Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Wouldn't log me into my old account
Wouldn't log me into my old account, wouldn't reset my password, so had to use a different email to place my order. Huge waste of time.
26. April 2026
Antwort von Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
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