I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
THE WORST prepaid card experience I have ever had. Customer support is NONEXISTENT, you are unable to speak to a human no matter how many phone menus you go through. Unable to buy ANYTHING online and... Mehr ansehen
If I could give less than one star I would. These cards are akin to a scam. If you can find a vendor that isn't on their website that accepts funds, it's a miracle. I've lost enough funds to make my... Mehr ansehen
Unternehmen hat geantwortet
Had a bad experience. The card's cash was stolen soon after I registerred the card. Very frustrating. Wrote a negative review. Was contacted by card reps who reviewed the false transactions and sen... Mehr ansehen
Unternehmen hat geantwortet
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Card is declined everywhere. I received a prepaid card from a Facebook class action, but I can't actually use it because it just gets declined or spits out an error everywhere I try to use it. I previously linked it to my PayPal months ago, but after using it didn't work, I unlinked it and tried to link it again, only for it to decline. I also don't know how to contact the company, as their "contact us" page only has a link to the login pages and a phone number for lost/stolen cards. I haven't had these issues with other prepaid cards from other vendors before. Not sure what to do with it at this point.

Antwort von My Prepaid Center
Absolutely horrible, it’s so difficult to get and even more difficult to understand how to add to a different wallet that’s not even Apple.. All off a sudden when I did finally get funds my virtual card locks for no reason and now I can’t reach anyone.. this is a waste of time and is unacceptable and unprofessional.. if I read these before I would of never did this option.. if I can give zero stars I would.. PS they have a automated system to try and help you with adding card and it’s absolutely useless.. stay far away

Antwort von My Prepaid Center
useless!!!! i CAN NOT BELIEVE THAT GOOGLE JUST USED THIS PROVIDER! WASTE MY 1 HOUR

Antwort von My Prepaid Center
I'm trying to login since a week already and the website is simply not working. Resetting the password doesn't work either. The worst thing is that they don't have a contact email. I'm not willing to spend money on a phone call. Really frustrating

Antwort von My Prepaid Center
I redeemed a Visa Prepaid Card on Feb 27, 2026, only to find a fraudulent $250 transaction posted just three days later. Since then, my experience with MyPrepaidCenter’s support has been a nightmare. I have tried calling multiple times to resolve this, but I am consistently met with disconnected calls or no answer from the dispute department.
I have now sent a formal dispute email with the completed Cardholder Dispute Form (on March 3) have to see if I actually get a response from this channel, but the lack of immediate phone support for a fraud case of this size is unacceptable. Be very cautious with these cards—they appear to be vulnerable to fraud and the "support" system is designed to be unreachable.

Antwort von My Prepaid Center
i received a card 30$ i tried using it on a ton of sites non of them working they just give you a dead card don't bother purchasing if my issue is to be resolved I'll take down the review but for now nothing back FROM them after multiple "ESCALATIONS"

Antwort von My Prepaid Center
I received a prepaid Mastercard as a gift and activated it through MyPrepaidCenter.com. Shortly after activation, I added the card to my Samsung Wallet and attempted to make a legitimate purchase while traveling. The card was immediately blocked for "security reasons."
I called customer service at 1-888-371-2109 and waited over 10 minutes with no answer. I have $226.19 remaining on my card that I cannot access. The cardholder name is Yanyi Chen, and my registered email is baitaoliang@gmail. Card ending in 2712.
I am requesting that my card be unblocked immediately, or that my remaining balance be transferred to a replacement card or refunded by check. Please contact me via email as I am currently overseas and unable to keep calling.

Antwort von My Prepaid Center
I cant talk to a person. My card keeps getting declined even though it has hundreds of dollars on it.

Antwort von My Prepaid Center
Doesnt work anywhere. Declined from amazon and ikea. Gonna file a complaint with CPFB if issue persists for a week

Antwort von My Prepaid Center
my virtual mastercard gets declined everywhere
Update 1 : i filled their form which they sent after review and added my card number in that form too but still after 2 days it gets declined everywhere
Update 2: I shared my billing address as asked like 10 days ago but still card doesn’t work! Scam!

Antwort von My Prepaid Center
Quise comprar en Shein y sigo obteniendo Pago Incorrecto y tarjeta invalida al querer pagar con dolares. Las habia usado anteriormente y no tuve problemas pero esta vez fue toda una tortura. Solo pude pagar en moneda local y encima me cobraron más caro.
Update 20/2
Les escribo nuevamente porque, al igual que otros usuarios, mi tarjeta sigue sin funcionar en ningún comercio ni plataforma. Cada vez que intento pagar recibo mensajes de error indicando que los datos son incorrectos o que la transacción no puede ser procesada.
Solo pude usarla una vez y fue con moneda local ($ ARS), lo cual me generó cargos mucho más altos por fees, cuando debería haber podido pagar en dólares sin problema.
Necesito pagar hoy sí o sí, y esto es muy urgente para mí. Por favor, revisen mi caso y denme una solución inmediata, ya sea habilitando la tarjeta correctamente o indicándome qué hacer para que funcione como corresponde.
Quedo a la espera de una respuesta rápida.
Muchas gracias.
Update 22/2
Sigo sin tener respuesta. Traté de usarla en otros sitios como Steam, Xbox Tienda, Temu y mismo resultado. Incluso no pude agregarla a mi billetera virtual. Tengo una tarjea con bastante dinero y no la puedo utilizar. Disgusetante.

Antwort von My Prepaid Center
Using misplay I purchased two cards both Visa and they work fine but ever since then I haven't been able to use any cards I've purchased from this site

Antwort von My Prepaid Center
Scam. They send you debit cards that are Dead on Arrival. Then they make endless excuses as why your money is inaccessible. I have called them 9 times and been given every excuse imaginable. Basically they are holding my funds hostage with no way to recover the money.

Antwort von My Prepaid Center
I received a $53 gift card, and I haven't been able to pay on any online site; it's very frustrating.
I haven't received an email regarding their response, and the card expires this month.

Antwort von My Prepaid Center
Scam of a company. I was issued a card and one day later there was all these fraudulent transactions taking my balance to $nil. Called and was told it could be up to 90 days to get this back after I submit a bunch of personal information. I would avoid purchasing anything from this company.

Antwort von My Prepaid Center
I received a $24 virtual Mastercard gift card from a settlement, when I tried to use it at a restaurant card got declined since. it turns out that merchant charges temporary 20% gratuity, I was told by Card Wallet customer service that the address you put in the app for the card has to be the one they have on file, so I went to log into the My Card Wallet app to update the address, instead I got a pop up message that I am locked out so I couldn't correct my address, so I went to My Prepaid Center I couldn't log in to see if the address needs to be corrected, (the address they have on file doesn't have an apartment unit number so that may be the error) according to MyCard Wallet customer service I am locked out, they said try to log in in 24 hours, I actually lost earnings in the amount of hours I spent trying to get access to a virtual Mastercard that I rece for a class action settlement, why is it that recipients of these virtual cards now have to deal with both My Prepaid Center and My Card Wallet app

Antwort von My Prepaid Center
Wish I could give this awful company zero stars because I’ve never had a smooth transaction experience using them. Why are they still in business with no much complaints. Today I tried several times to use the debit card balance to reload onto Amazon gift cards but it keeps getting rejected. I tried using the card at their preferred retailers and the same thing, rejected, rejected.

Antwort von My Prepaid Center
I'd give it zero stars but that's not an option. I received a prepaid card as a gift, but I can't add it to my wallet, the card is declined, I called the help number and it says it's been blocked for security reasons and no one answers the phone. No way to get help when you login. Total scam. Don't know why any company would use this scam of a prepaid company for their "gifts".

Antwort von My Prepaid Center
WORST Prepaid Card experience in my life.
I've gotten 2 of these from my employer and none of them work, I've tried calling them but good luck with that, you will be thrown into an endless loop of Machines when calling their line, I will refuse any gift card from this provider moving forward.
UPDATE: DO NOT TRUST THEIR REPLIES, THE NUMBER THEY QUOTED IS NOT "THEIR TEAM'S" IT IS JUST A INFINITE LOOP OF ROBO PROMPT THAT TAKE YOU NOWHERE.

Antwort von My Prepaid Center
Online MC has not been accepted/declined at over a dozen vendors. I contracted BHN over four weeks ago to have the funds deposited to my Venmo, and now the balance is $0. But nothing has been transferred. Contacted BHN who advised the balance is zero because the card has been "retired" but the agent doesn't even know that means??

Antwort von My Prepaid Center
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