MyHiRelief Bewertungen 

Antwort von MyHiRelief

Aktualisiert vor 2 Tagen

Hi Sandra,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We're disappointed to learn that the product did not provide the relief you were hoping for. While many customers experience positive results, individual responses can vary depending on the underlying condition and personal factors.

We also understand your frustration regarding the delivery time. Although we strive to process and ship orders as quickly as possible, occasional delays can occur due to high order volumes or carrier transit times.

Regarding your refund request, our 90-day money-back guarantee is reviewed in accordance with the terms of our return policy. If your request was not approved, it would have been based on the eligibility requirements of the policy rather than an unwillingness to help.

Please contact me directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

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July 8, 2026


Hi Sandra,

I’m following up regarding your concern about your order. Our support team has already reached out to you with full details and a resolution offer; however, we haven’t received a reply yet.

Kindly check your spam or junk folder, as our message may have been filtered there by mistake. If you ever need anything else or have questions in the future, you can contact us at support@myhirelief.com.We are always here to help.

Best regards,

Aga
MyHiRelief

Antwort von MyHiRelief

Vor 4 Tagen

Hi Tim,

Thank you for your review! We're pleased to hear that you felt heard and that our team was able to address your concerns. Providing responsive, personalized support is important to us, and we're grateful that you took the time to share your experience.

Thank you for choosing MyHiRelief. We truly appreciate your support!

Kind regards,

Aga
MyHiRelief

Antwort von MyHiRelief

Vor 4 Tagen

Hi Jessie,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're totally satisfied with Total Relief and that you've found both the product and the continued shipments helpful and convenient.

Your support means a great deal to us, and we're grateful that you've taken the time to share your positive experience. We look forward to continuing to serve you.

Kind regards,

Aga
MyHiRelief

Antwort von MyHiRelief

Vor 5 Tagen

Hello Lori,

Thank you for your 5-star review!

We're delighted to hear that you're enjoying the product and finding it helpful for different areas of muscle and body aches. It's also great to know the ordering process has been easy for you.

We appreciate your feedback regarding delivery timing and are glad you feel the product is worth the wait.

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Jocelyne,

Thank you for your 5-star review!

We're pleased to hear that our team was able to quickly assist with your order cancellation and process your refund smoothly. It's great to know you felt supported throughout the experience and received excellent service from our team members.

We truly appreciate your kind words and support.

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Judy,

Thank you for your 5-star review!

We're glad to hear our team was able to respond quickly and offer a fair resolution to your concern about the currency difference. It's great to know you felt supported throughout the process and that everything was handled efficiently.

We truly appreciate your feedback and support.

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Jane,

Thank you for your 5-star review!

We're delighted to hear that HiRelief has helped make your back and knee discomfort more manageable. It’s also wonderful to know you’ve had a positive experience with our team.

We truly appreciate your support and wish you continued comfort and wellness.

Best regards,

Jason

Antwort von MyHiRelief

Vor 4 Tagen

Hi Ruth,

Thank you for your review! We appreciate your support and are excited for you to try the product. We also appreciate your patience with the delivery time and understand that waiting for an order can be frustrating.

We hope you have a great experience with the product, and if you have any questions along the way, our team is always happy to help.

Kind regards,

Aga
MyHiRelief

Antwort von MyHiRelief

Vor 5 Tagen

Hello Cheri,

Thank you for your 5-star review!

We're truly glad to hear that HiRelief has provided you with the best results compared to other products you've tried. Your experience means a great deal to us, and we're honored to be part of your care routine.

Wishing you continued comfort and wellness.

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hi Gisella,

Thank you for your 5-star review and for sharing such thoughtful feedback.

We're glad to hear you enjoyed the texture and pleasant feel of the cream. We also understand your experience regarding expectations for pain relief, as results can vary from person to person depending on individual conditions and routines.

Your perspective is genuinely appreciated, and it helps us continue improving both our product and customer experience.

Best regards,

Jason

Antwort von MyHiRelief

Vor 4 Tagen

Hi Debbi,

Thank you for your review! We're pleased to hear you're happy with our products and that they're now readily available. We appreciate your patience during the time when demand was exceptionally high and temporarily impacted our stock levels.

Thank you for your continued support and for choosing MyHiRelief. We truly appreciate your feedback!

Kind regards,

Aga
MyHiRelief

Antwort von MyHiRelief

Vor 5 Tagen

Hello PattyAW,

Thank you for your 5-star review! W

We're delighted to hear that our customer service team was able to quickly and efficiently resolve your checkout concern and process the refund. Your feedback is greatly appreciated, and we're glad the experience felt smooth and supportive while you continue evaluating the product.

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Valerie,

Thank you for your 5-star review!

We're delighted to hear that our service team was able to respond quickly, provide a clear explanation, and resolve your recurring order concern efficiently. Your feedback is greatly appreciated, and we're glad you had a positive support experience with HiRelief.

Wishing you continued satisfaction!

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hi Aileen,

Thank you for your 5-star review!

We're delighted to hear that HiRelief has helped ease your lower back discomfort and provided relief for your hands and fingers. It's also wonderful to know your colleague benefited from it as well.

We truly appreciate your kind words and are grateful you’re finding value in the product. Wishing you continued comfort and wellness!

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Nancy,

Thank you for your 5-star review!

We're delighted to hear that you had a great experience and that the product provided almost immediate pain relief.

Your feedback is greatly appreciated, and we're glad HiRelief is supporting your comfort and wellness.

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Maria,

Thank you for your 5-star review!

We're delighted to hear that our support team responded promptly and provided a cordial and helpful experience regarding your billing concern. Your feedback means a lot to us, and we're glad you felt well supported.

Wishing you continued satisfaction with HiRelief!

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Nancy,

Thank you for your 5-star review!

We're delighted to hear that your friends and family have already been enjoying MyHiRelief and speaking so highly of it. It’s wonderful that you’re now home and ready to try it for yourself, and we hope it brings you the same comfort and satisfaction.

Wishing you continued wellness and safe travels!

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Hanisch,

Thank you for your 5-star review!

We're delighted to hear that Anna provided caring and understanding support. We truly value your kind words and are grateful you had such a positive experience with our team.

Wishing you all the best and continued satisfaction with HiRelief!

Best regards,

Jason

Antwort von MyHiRelief

Vor 5 Tagen

Hello Jackie,

Thank you for your 5-star review!

We're delighted to hear that you found our team professional, authentic, and helpful in answering your questions. Your feedback means a great deal to us, and we're grateful for your support.

Wishing you continued satisfaction and wellness!

Best regards,

Jason

Antwort von MyHiRelief

3. Juli 2026

Hi Ntombifuthi,

Thank you for reaching out, and we understand your concern about waiting for your order.

After reviewing your account, I can confirm that our support team has been actively responding to your emails and has already provided you with updates regarding your order status, including the latest tracking information available.

Please note that your package is moving through our international network and may also be undergoing customs clearance. Tracking updates may appear delayed, as carriers do not always scan at every step. In fact, your order is still within the estimated delivery window. Rest assured, your package is on its way.

If you haven't received our responses, we kindly recommend checking your spam, junk, or promotions folder, as our emails can occasionally be filtered there.

Please know that we're continuing to monitor your shipment and will keep you informed of any new updates as they become available. We appreciate your patience and look forward to your order reaching you soon.

Kind Regards,

Aga
MyHiRelief