Received contact threatening me over a debt that was nothing to do with me. The alleged debt belongs to that of a person who took their life over the treatment received by Lowells (they have now pa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The person I spoke to was incredibly helpful, polite and understanding. If you're worried or anxious about being in debt, it really does make you feel better if you get the courage up and take the plu... Mehr ansehen
Unternehmen hat geantwortet
Hi had the best experience. I'm so thankfully to Dawn she didn't just help me she was like a ray of sunshine and best personality. I haven't laughed like that for a very long time. I feel alot li... Mehr ansehen
Unternehmen hat geantwortet
Thames water chase you a couple of weeks after sending the bill They mis manage our supplies and pipes And rake in billions to give to their shareholders their management has almost bankrupted... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Working on behalf of trusted brands, our clients turn to us to help their customers, typically when they fall into arrears. Our colleagues specialise in supporting people experiencing financial difficulty, and our goal is simple: to deliver compassionate, affordable, and sustainable solutions. We understand that life happens. That’s why we focus on listening, not judging. Our team of trained specialists take the time to understand each customer’s individual circumstances and works with them to create realistic, sustainable solutions tailored to their situation. Authorised and regulated by the Financial Conduct Authority, Everyday People Financial Solutions (EP Financial Solutions) is part of the Everyday People Group of companies.
Kontaktinformationen
9 George Square, G2 1DY, Glasgow, Vereinigtes Königreich
- 03445714030
- contactus@MyEPFS.com
- myepfs.com
4,3
Hervorragend
433 Bewertungen
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Tha advisor was so helpful and friendly
Tha advisor was so helpful and friendly
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you. We appreciate the review.
Antwort von EP Financial Solutions
Thank you. We appreciate the review.
Donna on phone was amazing thank you🙂-…
Donna on phone was amazing thank you🙂- Kieran
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for the feedback. We will pass on the kind words to Donna.
Nice people to deal with.
Nice people to deal with.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking time to provide a review. We appreciate it.
Moving forward
I have been in debt for a long time and found talking to my debtors very difficult , hostile some what aggressive , not this lady I felt she cared and was very compassionate and understood how difficult just talking can be , not this lady she made me feel calm and relaxed and actually cared about my circumstances. Made dealing with my debt so much nicer and I can see a light at the end of the tunnel again .
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide feedback. We know it can be difficult to talk about debt, and we’re so glad our advisor made you feel supported and at ease. It’s great to hear you now feel more positive and can see a way forward.
Very helpful customer service
Very helpful customer service
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for the review; we are pleased to know you found the teams service to be helpful.
Very rude and not helpful at all.
I spoke to this company twice in the last three weeks. Each time I call in they are all chirpy until you tell them your name. I found the advisors tone changed immediately upon asking my details. We are all human being regardless of which part of the world we are from. I was born in this country. Indirect racism unfortunately.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
We’re sorry to hear that you’ve come away with this impression after speaking with our team.
At EP Financial Solutions, our approach is always to listen first and never judge. We aim to treat every person with compassion and respect, regardless of their circumstances. The experience you’ve described doesn’t reflect the standards we work to uphold.
As we’re unable to identify your case from this review alone, please respond to the message we’ve sent via Trustpilot or contact us at complaints@myepfs.com with any reference details you may have received.
We’re here to help and will make sure this is reviewed promptly.
Appreciated that someone listened to…
Appreciated that someone listened to understand, rather than listen to respond. There is always a solution.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thanks you for taking the time to provide feedback. It is always pleasing to read that our team have listened and understood.
Very helpful and well informed adviser.
Very helpful and well informed adviser.
Understood the situation very well and provided good advice regarding future action.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
We appreciate the review, thank you. Glad to know our advisor was helpful and well informed.
Antwort von EP Financial Solutions
Many thanks for the review.
The advisor was very compassionate!
The advisor that I spoke to was incredibly understanding of circumstances and gave me some reassurance that things do get better. I wish I caught his name because he deserves some recognition for going the extra mile!
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide feedback. We are glad to know our team member has been compassionate and understanding.
Very helpful reassuring put my mind at…
Very helpful reassuring put my mind at rest
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for the review, it is appreciated.
It was an open communication…
It was an open communication surrounding
With professionalism.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide feedback. Glad to know you were happy with how we engaged.
Easy as that
With the memmber off staff i had to help me the bill has been paid and account n9w closed. Was happy to listen to all my questions and by working together was able to get it all paid. Was there to help not judge thanks for your help
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for sharing your experience. We’re glad our team could support you and that everything was resolved smoothly.
Overdue non existent IONOS account
Chasing me for a non existent IONOS invoice on an account that I closed @5years ago. ended up sorting it directly with IONOS. No payment required
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
We’re sorry to hear about your experience.
We understand it would be concerning to receive correspondence about an account you believe to be closed. We only act on instructions from our clients and always seek to ensure any information provided to us is accurate and up to date.
If the account in question was closed and no payment was required, we’ll be happy to confirm that our records reflect this correctly.
As we’re unable to identify your case from this review alone, please respond to the message we’ve sent via Trustpilot or contact us at complaints@myepfs.com with any reference details you may have received.
We’re here to help and will make sure this is reviewed promptly.
Very helpful and considerate options
Very helpful and considerate options
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
We are pleased to know you found your interaction with us to be helpful and considerate. Thank you for the review.
No one likes a debt collector so I…
No one likes a debt collector so I can’t give them five stars, but they were professional, informative and helpful.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for the review. We are pleased to know that you found our team members professional, informative, and helpful.
The lady was very professional
The lady was very professional. Unlike the customer service from Plusnet
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide this feedback. We appreciate the review.
Excellent customer service great support
Excellent customer service great support
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide a review. It's great to know you received excellent customer service.
Good development in connectivity
Good development in connectivity, but very hard to access investment to grow.
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for the review.
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