They made me feel comfortable, they took their time to understand my situation and what led me to contact them. They were incredibly helpful and went through all of my options with me making sure to c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very in-depth with information gathering.The advisors work with you to explore the best possible options to reduce your overall debt. They take away the stress and worry of trying to reach a mutually... Mehr ansehen
Unternehmen hat geantwortet
My IVA got approved today and I can’t begin to express how thankful I am for my debt plan. I was so nervous calling them asking for help because I’ve been in financial ruin for such a long time, every... Mehr ansehen
Unternehmen hat geantwortet
What can I say about Dominic ingle absolutely fantastic so helpful I have tried to pay what I can for the time been but he has certainly helped me get myself back on track again with my finances. I co... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.
Kontaktinformationen
2nd Floor Blenheim Court, SK8 2JY, Cheadle, Vereinigtes Königreich
- 0161 660 0411
- mydebt-plan.co.uk
4,7
Hervorragend
519 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 73 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Maj,was the kindest ,most helpful…
Maj,was the kindest ,most helpful person I have ever been blessed to speak to. He talked me through everything as I am not good with technology,but he helped immensely.
Can't recommend him highly enough
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Joanne,
Thank you for sharing such lovely feedback.
We’re so pleased to hear that Maj was able to guide you through everything and make the process easier, especially when technology can feel overwhelming. We’ll be sure to pass your kind words on to him.
Thank you for your recommendation!
My Debt Plan Team
Best think I done
Quick, easy and super simple very helpful on the phone as well
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Dylan,
Thank you for taking the time to share your feedback. We’re pleased to hear you found the process quick and straightforward, and that our team were helpful over the phone.
Thanks,
My Debt Plan Team
Where do I start
Where do I start .
I applied for a iva through my debt plan to try and control my debt into one due to spotty health . They managed to set up a payment a month . I then lost the last bit of work I had and my health worsened I was unable to make the amount they wanted me to pay a month . So I called and asked for a payment reduction that's where the issues started , can I say your representative hayden asking me if I genuinely can't afford the monthly payments is massively inappropriate when I've already provided the information that I can't to the previous representative spoke to me who stated I would be able to get . There is no communication or following of the fsa rules
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Kein,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the difficulties you’ve experienced, particularly given the changes to your circumstances and health.
We have reviewed your case and can see that an affordability review was offered to better understand your current circumstances and determine the most appropriate way forward.
We understand, however, that the way some of the questions were asked may have left you feeling uncomfortable, and we’re sorry for the frustration this caused.
We appreciate you raising your concerns and will ensure your feedback is shared with the relevant team.
Thanks,
My Debt Plan Team
10/10
My IVA got approved today and I can’t begin to express how thankful I am for my debt plan. I was so nervous calling them asking for help because I’ve been in financial ruin for such a long time, every single person I’ve spoken to has been so lovely and reassuring and made sure I understood everything at every stage. Thank you for giving me my life back
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Stephanie,
Thank you for sharing your experience.
We’re so pleased to hear that our team supported and reassured you throughout the process, making sure you understood everything at each stage.
Taking that first step to ask for help can be incredibly difficult, so it means a lot to know you now feel more positive about the future.
Thanks,
My Debt Plan Team
I wouldnt bother with this company
I wouldnt bother with this company. iv been paying debts off my credit score which in fact i already paid in 2023. Taking £125 a month for 12 months and only paying 4 creditors 96p a month becaus the other creditors have not responded! after 12 month the response i got was i cant tell you where the money is going! so where is £121 a month going apparently they have no answer for me
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Emma,
Thank you for sharing your concerns.
We’re sorry to hear that you’re unhappy with the way payments have been allocated during your IVA.
The distribution of funds to creditors is governed by the terms of the IVA, and payments can vary depending on information received from individual creditors. Where a creditor has not yet provided the required information, funds are held within the arrangement rather than simply being lost, and we continue to follow up with creditors.
We understand that this can be frustrating, particularly when you want to see your debts reducing.
Thanks,
My Debt Plan Team
Professional throughout..no pressures..
I was at my lowest ever and thought there was no light at the end of a very dark tunnel..I managed to gather myself together and find someone who could help me..I spoke to the most professional person who did not judge me in any way and was so sincere in giving me reassurance throughout my call..One of God's angels..Gave me options on what I could do and let me decide the best way forward..I did not feel pressured at all..I will never be able to say thank you enough times..I truly recommend trying this if you are or is struggling at present time..There is no shame in seeking the best advice when you are at a breaking point..
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Maureen,
Thank you for sharing such a heartfelt review.
We’re so pleased to hear that you felt listened to, supported and never judged during such a difficult time. Giving you clear options and the space to make your own decision is so important to us.
Thank you for putting your trust in My Debt Plan and for encouraging others to seek support when they need it.
Thanks,
My Debt Plan Team
Excellent
Very happy with service and how detailed they were when explaining everything
Excellence service friendly staff
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Lou,
We’re glad to hear you were happy with the service and found our team friendly and thorough when explaining everything.
Thank you for taking the time to share your experience and for your kind feedback!
Everthing is explained in full they…
Everthing is explained in full they give you optoins to choose from and you choose the best one for yourself.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Rachel,
We’re pleased to hear that everything was explained clearly and that you felt you had the information you needed to make the right decision for your circumstances.
Thank you for taking the time to share your experience with My Debt Plan!
Easy process
Easy process, lots of reassurance given.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Lauren,
Thank you for sharing your feedback. We’re pleased to hear you found the process easy and felt reassured throughout.
Thanks,
My Debt Plan Team
Amazing kind non judgmental people
Amazing kind non judgmental people, professional knowledgeable and informative. Couldn’t have been more helpful.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Fiona,
We’re pleased to hear that you found our team professional, knowledgeable and supportive, and that you felt comfortable speaking openly without judgement.
Thank you for taking the time to share your experience and for your kind words about the team.
Very stressful time for me helped me…
Very stressful time for me helped me with all the problems I had really don’t know what I would have done without all their help and advice
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Debbie,
We’re sorry to hear how stressful things were for you, but we’re really glad our team could provide the help and advice you needed.
Knowing we were able to make things feel more manageable during such a difficult time means a lot to us.
Thank you for taking the time to share your experience and for trusting My Debt Plan.
Antwort von My Debt Plan
Hi Nicola,
Thank you for your feedback.
We’re pleased to hear that you found our team friendly, helpful and understanding.
We really appreciate you taking the time to share your experience!
Thanks,
My Debt Plan Team
Contacted my debt plan as was seeking…
Contacted my debt plan as was seeking help and advice. Advisors really helpful and gave clear and precise answers to help me make a decision on plan for debt journey. Jordan and Jack both really helpful and can’t speak highly of professionalism from start to finish.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi James,
We’re pleased to hear that Jordan and Jack provided clear, helpful advice and made you feel confident in the decisions around your debt journey. We’ll be sure to pass your feedback on to them.
Thank you for recognising their professionalism and for taking the time to share your experience!
Brilliant team five out of 5 team was…
Brilliant team five out of 5 team was very supportive and very quick deal with everything the same day of my first phone call if someone struggling with debt like I did highly recommending to phone them and have a simple conversation how to get debt free
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Anastazija,
We’re glad to hear that our team were able to support you and deal with everything so quickly from your first call.
Taking that first step can be difficult, so it’s great to know you felt listened to and have a clear way forward.
Thank you for your 5-star review and recommendation!
Both of my advisers were absolutely…
Both of my advisers were absolutely brilliant very kind very understanding very patient still giving the best advice would definitely recommend well done 😊
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Marie,
We’re pleased to hear that both of your advisers were patient, understanding and provided clear advice throughout.
It’s great to know you felt supported and comfortable with the guidance you received.
Thank you for your recommendation and for taking the time to share your experience 😊
I was so worried about talking to…
I was so worried about talking to someone about my debts but everyone involved put my mind at rest. Eric,Neil and Porshe(i hope ive spelt her name right apologies if it isnt) were very friendly helpful and informative.
Thank you to the team
Rich
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Rich,
We’re glad to hear that Eric, Neil and Porshe were able to put your mind at ease and make what can be a difficult conversation feel more comfortable.
We’ll be sure to pass your feedback on to the team.
Thank you for taking the time to share your experience and for putting your trust in My Debt Plan.
Very good and helpful polite staff
Very good and helpful polite staff. Always very quick reply .and this is best option and action i took to sort out my debt. I will always make sure to recommend this company to all friends and colleagues...well to all professionals staff the way they handle those difficulties case on debt.
Many thanks for all staff
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Mohammed,
We’re pleased to hear that you’ve found our team helpful, polite and responsive throughout your journey.
It’s great to know you feel confident in the steps you’ve taken to address your debts.
Thank you for your recommendation and for taking the time to share such thoughtful feedback with us.
Very help full and informative
Very help full and informative. Highly recommend. The staff is amazing and is going through the options
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Carmen,
We’re glad to hear you found our team helpful and informative, and that they took the time to talk you through your options. Thank you for your recommendation and for taking the time to share your experience with My Debt Plan!
Amazing staff
Amazing staff. In every department I was treated with so much respect and care. Thanks to everyone
26. August 2026
Bewertung ohne vorherige Einladung
Staff so helpful and easy to help with…
Staff so helpful and easy to help with exactly what I needed can’t thank them enough what started off as a bad day ended very good.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von My Debt Plan
Hi Lauren,
Thank you for your lovely review.
We're so pleased to hear our team were able to provide the help and support you needed and turn a difficult day into a better one.
We really appreciate your feedback.
Thanks,
My Debt Plan Team
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