I love this machine so much! It is perfect for my spa and super durable. The customer service is amazing and reliable, the contacted me immediately and made sure a received my machine in less than a w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I purchased the 6 in 1 Hydro Dermabrasion facial machine. I am very pleased with the hydro tool. It cleaned my skin amazing! I am also happy with the other extras. I am still learning how to use a f... Mehr ansehen
I rated them 5 because eventhough the item was delayed, they were constantly in communication with me. Made me feel confident that the I will receive the item eventually. Kudos to the customer service... Mehr ansehen
Everything arrived on time and the machines work great, the customer service is the best!! I would definitely buy from this company again, highly recommended 100% Todo llegó a tiempo y las máquinas... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
myChway Online is a supplier of cavitation, radiofrequency, laser lipo, fat freezing, hydro dermabrasion, ultrasonic skin scrubbers, and other aesthetic equipment, and we are committed to providing our clients with safe and efficient fat reduction treatments and aesthetic skin care procedures.
Kontaktinformationen
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, Hongkong
- (+852)561-47818
- service@mychway.online
- mychway.online
4,8
Hervorragend
337 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I want my money back
You do not answer emails. I emailed stating the machine dose not work. I wanted a return nothing. give people what they pay for. answer emails. and return there money. Its just wrong.
11. April 2024
Antwort von mychway.online
Please kindly accept our sincere apologies for any inconvenience caused to you.
We have reviewed all our communication records and did not find any email from you regarding a return request.
Kindly rest assured that we offer a 30-day free return policy and provide a one-year warranty on the main unit and three months on accessories.
Please provide us with detailed information about the issue with the machine, and if possible, send any relevant videos to our customer service email at service@mychwya.online.
Once we receive your email, we will promptly assess your issue and provide an effective solution.
We strive to ensure our customers receive the value they expect from our products and services. We look forward to resolving this matter for you swiftly.
Great Customer Service
I am pleased with the equipment I purchased and I appreciate Amelia’s assistance with the questions and concerns I had. Her customer service is excellent and I am happy for her assistance she provided me in regards to shipping and delivery.
17. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your feedback! We're glad to hear you're pleased with your purchase and that Amelia could assist you with your questions and concerns. We're always here to help.
Very pleased
This company and the customer service representative Amelia have been nothing short of wonderful. They are very professional, very helpful and super kind, I was having issues and they were quick to resolve them. I would recommend them to anyone looking for products in body contouring .
16. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your kind words! We're delighted to hear you had a great experience with our company. We're always here to help and appreciate your recommendation. If you need anything else, feel free to reach out!
Very good company
Very good company. I recommend to buy
7. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your kind words and recommendation!
Your satisfaction is very important to us, and we truly appreciate your support.
Ordering my third machine…happy
Ordered two machines so far and have been very happy with them and now ordering a third! Great customer service and pretty quick shipping considering that it has to travel far and get through customs.
31. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your great feedback! We're glad you're happy with your machines and our service. We appreciate your continued support.
For any further inquiries, please feel free to contact us at service@mychway.online or add our WhatsApp at +86 189 2677 1372, we are always happy to help.
Don't be fooled by all the fluffy…
Don't be fooled by all the fluffy 5-star reviews they are clearly fake as someone mentioned below. This company is a joke. I had a horrendous experience with their cheap product and lack of customer service. Beware!
23. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your feedback.
We want to assure you that all our reviews are genuine and come from real customers who have purchased and used our products.
We strive to provide high-quality products and excellent customer service, and we are sorry to hear that you had a negative experience.
To address your concerns promptly, please provide your order number or a screenshot of your payment to our customer service email at service@mychway.online. Our team is ready to assist you and resolve any issues you may have encountered.
We appreciate your patience and look forward to making this right for you.
Anytime I had an issue I always got a…
Anytime I had an issue I always got a quick respose and it taken care of. I've been purchasing from this company for 2 years now.
21. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your kind words! We're delighted to hear that you've had positive experiences with our customer service.
It's our goal to provide quick and effective support whenever you need it.
We truly appreciate your loyalty over the past two years.
I will definitely buy from them and their costumer service is great.
Their costumer service is excellent. They emailed me to make sure I ordered the right part for my machine, answer my questions in a matter of hours and the person whom I was chatting with was very professional. So, far the part has been working and it came in an excellent condition. Over all, in the future if they have the item I am looking for I will definitely buy from them.
Thank you.
9. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your positive feedback!
Our team strives to ensure you receive the correct parts for your machine and responds promptly to all inquiries.
For any further inquiries, please feel free to contact us and we are always happy to help.
Company with excellent character
Company with excellent character, responsibility and customer care. I am super satisfied with my new machine. I highly recommend
11. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
We greatly appreciate your kind words!
It's wonderful to hear that you're satisfied with both our company's values and your new machine.
Thank you for recommending us, and please don't hesitate to reach out if you need anything further. We're here to assist you!
Customer service is great
Customer service is great! They answer my questions they respond back to me really fast . And the s shape machine I bought is awesome!
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you so much for your feedback!
If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!
Another great experience from this…
Another great experience from this seller . Always helpful . Very responsive. Definitely a top seller . Very grateful for this experience
4. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your kind words!
Providing helpful and responsive service is a top priority for us, and we're grateful for your recognition.
If you ever need anything else, please don't hesitate to reach out.
Delivery was fast product amazing…
Delivery was fast product amazing worked,very pleased. Thank you.
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your kind words!
We're thrilled to hear that you're pleased with our fast delivery and amazing product.
Your satisfaction is our top priority.
If you need any further assistance, feel free to reach out.
My best experience
Everything arrived on time and the machines work great, the customer service is the best!! I would definitely buy from this company again, highly recommended 100%
Todo llegó a tiempo y las máquinas funcionan geniales, la atención a cliente es lo máximo!! Definitivamente volvería a comprar con esta empresa, recomendados 100%
15. April 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you so much for your wonderful feedback!
We're delighted to hear that everything arrived on time and that you're pleased with the performance of the machines.
If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support!
I have not received the purchase yet…
I have not received the purchase yet nor a tracking number.
31. März 2024
Antwort von mychway.online
We appreciate your feedback, and we're sorry to hear about the inconvenience you experienced.
Our records indicate that your package has been successfully delivered and signed for.
If there are any issues with your order or if you have any further concerns, please don't hesitate to reach out to our customer service team at service@mychway.online.
We value your honest feedback and strive to address any issues promptly.
I had a great experience with my…Customer service rep.
I had a great experience with my customer service rep! They were friendly and very helpful throughout my process of replacing my part on the S Shape. I have confidence in this company and exploring pursuing more options to buy!.Highly recommend.
28. März 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your feedback!
Your confidence in our company means a lot to us, and we're thrilled to know that you're considering exploring more options with us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Im very please and satisfied with your…
Im very please and satisfied with your services ,I wouldn't think twice in using your service since you were very helpful and attentively clear all my doubts about the product and the company giving me the security that I needed to make the purchase
3. April 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your kind words!
Your trust and satisfaction mean a lot to us, and we're grateful for the opportunity to assist you.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Fast and correct
25. März 2024
Antwort von mychway.online
Thank you for your feedback! We appreciate your positive comments. For any further inquiries, please feel free to reach out.
First time buying from mychway
First time buying from mychway, Amelia helped me. She's so sweet! She totally went above and beyond,she explain and send me links and guide through the whole process. Overall i have a wonderful experience and i highly recommend tgiwr product. I already saw result after the first session. I'm safacfic with my pruchased and will ordering again. Also shipping was so fast!! I'm impressed 👏
12. März 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you so much for sharing your experience with us!
Your satisfaction is our top priority, and we're delighted to have met your expectations.
We appreciate your recommendation and are grateful for your trust in our products.
Happy with customer service
Happy with customer service, fast and effective service and attention
10. März 2024
Bewertung ohne vorherige Einladung
Antwort von mychway.online
Thank you for your positive feedback!
We are thrilled to hear that you are happy with our customer service.
If you ever have more questions or need further assistance, please feel free to reach out.
Amazing customer service
Because of careless methods of delivery, my machine was left in the lobby instead of brought to my door, taken to the leasing office for accountability, or place in a secure Amazon locker provided for all deliveries.
This company was extremely responsive, professional, and helpful; they provided the delivery company info and pictures to me and offer to rectify the issue. Very timely and accountable.
28. Februar 2024
Antwort von mychway.online
We sincerely apologize for any inconvenience caused by the delayed notification of your order delivery.
Upon reviewing the tracking information, we discovered that your package was successfully delivered on March 7th and left in the lobby/vestibule.
We kindly recommend reaching out to FedEx directly to verify the status of your package.
Our team will contact the carrier promptly to inquire about your package and will provide you with an update as soon as possible.
For any further inquiries or assistance, please do not hesitate to contact us at service@mychwway.online or add us on WhatsApp at +8619864581952.
We are committed to resolving this situation and ensuring your overall satisfaction with our service.
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