I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the... Mehr ansehen
Unternehmen hat geantwortet
Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Mehr ansehen
Unternehmen hat geantwortet
Customer service is incredible. We have bought the 5 in 1 machine and the updates throughout were amazing. Very happy with everything so far. Thank you.
Unternehmensdetails
Vom Unternehmen geschrieben
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Kontaktinformationen
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,8
Hervorragend
212 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great and helpful
Mychway has been very helpful with all my questions. I'm new to the body contouring and any question I have they're very quickly to respond send videos to help me understand more also have sent links to learn... Thank you so much for helping and continue to help me such great customer service
29. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your wonderful review!
We're glad to hear that our support has been helpful and responsive as you explore body contouring.
We're committed to providing the best customer service and are always here to assist you.
If you have any more questions, feel free to reach out.
Best customer service
I highly recommend this company for beauty products. The best service ever and extremely fast delivery without a fuss. Ordered on Wednesday and arrived on Sunday, you can’t get better than that. Thank you Oran! Will be buying more from them in the future.
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your fantastic review!
It's great to know your order arrived promptly. We appreciate your recommendation.
Thank you very much for your support.
All my questions were answered in both…
All my questions were answered in both a professional and friendly manner. Thanks 😊
9. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your wonderful feedback! We're pleased to hear that all your questions were answered professionally and with a friendly touch. Your satisfaction is our priority, and we appreciate your kind words.
Great customer care
Very nice, very helpful & very responsive. My package was supposed to be delivered by a certain date, but because of a holiday in their country, it was not. They were sure to explain the situation to me and make sure that it got to me immediately after the holiday, and it did. I truly appreciated the great customer care.
9. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you so much for your kind words and understanding!
We apologize for the delay due to the holiday, but we're glad we could keep you informed and ensure your package was delivered promptly afterward.
Your appreciation means a lot to us, and we're here to assist you with anything you need in the future.
Thank you for being a valued customer!
Very satisfied with my purchase from…
Very satisfied with my purchase from mychway. I was a bit nervous because it stated my package was delivered but wasn't I then looked at my cameras no package I contacted mychway they were very informative with tracking number phone numbers. I then contacted UPS they had my package I picked it up. and let Mychway It was in my possession. Thank you mychway for your concern and for your help Mychway deserves a 5 start rating. then I asked for instructions for my sShape 30k That quickly it was on my email. 🫶
regards
Sarah
9. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your feedback! We're glad to hear you're satisfied with your purchase from Mychway. Your satisfaction means a lot to us.
For any further inquiries, please feel free to contact us and we are always happy to help.
Fast shipping!
I really appreciate the fast shipping. Thank you as always!
9. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your kind words!
Your satisfaction is our priority, and we're always here to assist you.
If you have any further questions or concerns, feel free to reach out.
We bought 2 machines from myChway and…
We bought 2 machines from myChway and one was faulty when it arrived. The customer service was very quick to respond and when problems couldn’t be resolved a replacement was sent out immediately. Will definitely be buying from them again in the future.
3. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your feedback. We're sorry about the inconvenience caused by the faulty machine. Our products undergo strict quality checks, but we regret this oversight.
We provide a 30-day return/exchange policy, with a one-year warranty on main units and three months on accessories. For any further assistance, please don't hesitate to reach out.
Excellent customer service!
Excellent customer service!
24. April 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your feedback!
If you have any further questions or need assistance in the future, feel free to contact us.
Fast delivery
Fast delivery, very good customer service.
15. April 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your feedback! We're glad you appreciated our fast delivery and excellent customer service. We strive to maintain high standards.
For any further inquiries,please feel free to reach out.
Vary... the sweetest customer care advisor
I was with vary from before I even made a purchase. Vary took care of me before and after the purchase and handled everything with so much care and efficiency. No question was too much. Vary was always willing to help. She so polite and helpful that she alone makes me happy that I bought from mychway.
14. April 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your glowing review!
We strive to provide polite and helpful service to all our customers, and we're delighted that Vary's assistance made your experience with us a happy one.
If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Excellent service
Excellent service. Very responsive. Very helpful and answered and all questions / concerns promptly. Quick shipping to US
31. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your wonderful feedback!
It's our pleasure to be helpful and address all your questions and concerns promptly.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
I highly recommend buying from this…
I highly recommend buying from this company I had no problem at all with my shipment or product everything works as it should and I am very pleased with the results I had so far with product and community they resolve quickly any questions or concerns.
8. April 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your recommendation!
Ensuring customer satisfaction is our top priority, and we're thrilled to hear that everything met your expectations.
If you ever have any further questions or concerns, please don't hesitate to reach out. We're always here to assist you.
Amazing customer service!!
I worked with Amelia and she was very friendly. She kept me up to date on my order shipping. Overall great customer service! And the device I bought was just as described. It’s only been 1 day and I’ve tried it on my hubby. Can’t wait to see the results in a few weeks!
4. April 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your review.
It's exciting to hear that you've already started using it and we hope you see great results in the coming weeks!
If you have any questions or need further assistance, please don't hesitate to reach out.
9 in 1 machine
Emails were very helpful For tracking of my machine. Packaging was very nicely done. Very easily to put together. I’ve only had my machine for three days, but what I’ve used so far has worked very nicely.
1. April 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your feedback!
It's great to know that assembling the machine was easy for you and that it has been working nicely in the initial days of use.
If you have any further questions or need assistance, please feel free to reach out to us. We're here to help!
MyChway has been so kind and gracious
MyChway has been so kind and gracious. They will respond in good time and customers service is ALWAYS friendly. The representative always try to make your experience as pleasant and easy as possible.
12. März 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your kind words! We strive to provide excellent customer service and make your experience as pleasant as possible. We appreciate your feedback and support!
Very satisfied with the customer…
Very satisfied with the customer service. It was exceptional, as I had an issue with my purchase, contacted them, and immediately solved my issues with no issues. Would definitely buy again for the amazing service.
28. März 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you very much for your feedback.
Providing exceptional service and promptly resolving any issues is our priority.
We appreciate your kind words.
If you have any further questions or need assistance, please don't hesitate to reach out.
Very good product I am very happy my…
Very good product I am very happy my customer enjoying and they are very much pleased
20. März 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Customer satisfaction is our top priority, and we're pleased to know that your customers are pleased.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
⭐️⭐️⭐️⭐️⭐️ I love it!!
The customer service was a 10 out of 10. The product came fast and I tried it out immediately! Everything the product says it will do it did! I'm excited about my purchase and I'm excited to start using this product on my clients. Definitely worth every cent! Thank you MYCHWAY ❤️!
19. März 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
It's great to know that the product exceeded your expectations and that you're excited to start using it on your clients.
We truly appreciate your kind words and are delighted that you find our product worth every cent.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help.
Good morning Amelia
Good morning Amelia. The machine arrived. very happy because it works. Thank you very much for all your attention. you're a lovely person. thank you so much. I wish you a happy day. a hug
13. März 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
Thank you for your kind words.
It was our pleasure to assist you, and I'm grateful for your appreciation. Wishing you a wonderful day ahead as well.
I had a pleasant experience w this…
I had a pleasant experience w this company. They kept me posted about my purchase and helped me w my concern. Will definitely purchase again from this company.
28. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von myChway
We're thrilled to hear about your pleasant experience with our company!
Keeping our customers informed and addressing concerns is a priority for us. We appreciate your positive feedback.
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