Web site did not work properly on iPad and information was not clear Thank you for your reply yes I register my pet it was a change of owner. The page had overlapping details very difficult to exp... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Not the most user friendly website to navigate. I needed to register my pet's microchip and paid £30. You receive an invoice with an order number which seems a bit odd when I'm paying for a registra... Mehr ansehen
Unternehmen hat geantwortet
Once understanding the choice of register and payment choices it than was simple and managed to do it BUT VERY EXPENSIVE TO CHANGE OVER REG .VETS ARE MUCH CHEAPER ..also company takes long in emails... Mehr ansehen
Terrible. We've had a dog surrendered to our rescue and we need to change the microchip chip details to us as required by law. We've had the dog since 24th May and we are still struggling to get the... Mehr ansehen
Unternehmensdetails
- Zoohandlung
- auch in
- Agrardienst
- Geschäft für Heimtierbedarf
- Großhandel für Agrarprodukte
- Tierkontrollbehörde
- Tierschutzorganisation
Vom Unternehmen geschrieben
We provide microchipping. You can learn to microchip with Evolution Training. Gain qualifications with certificate & I.D card. Fully government compliant microchip database. Register your pet microchips online with us. Transfer your keeper details from your breeders microchip information online. We sell pet supplies. You can purchase your own My Animal Trace animal I.D card. Buy microchips, RFID scanners, sharps bin, plus more! Contact us 24/7. Book your training course online. Find microchip implanter in your area. Look up missing pets with our My Animal Trace pet Microchip Look up tool. Enter any pet microchip number to find it's registered database. We search all government compliant databases with our look up tool, giving optimal chance of finding keeper.
Kontaktinformationen
864 Manchester road, OL11 2SP, Rochdale, Vereinigtes Königreich
- 0330 223 6237
- info@myanimaltrace.com
- myanimaltrace.com
2,1
Mangelhaft
145 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 11 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Was very helpful kind and basically had…
Was very helpful kind and basically had very good customer service manner thank you
10. Januar 2023
Antwort von My Animal Trace
Hello,
Thank you for taking the time to leave us a review, your feedback is truly appreciated!
Best wishes to you and your pet :)
Kind regards,
The My Animal Trace Customer Care Team
I was hoping to get a tag of some sort.
I was hoping to get a tag of some sort.
I did with with smart trace and it was £5 cheaper.
I could not do smart trace as the previous owner used my animal trace.
20. Januar 2023
Antwort von My Animal Trace
Good afternoon,
Thank you for your feedback.
We cannot seem to find you on our system as a customer. Please contact us if this is not the case and we would be more than happy to help with any queries.
We also couldn't help but notice your only other review was made on the same day as ours and is also a database, is this a case of mistaken identity?
Please email us at info@myanimaltrace.com or give us a call on 0330 223 6237.
Many thanks.
Kind regards,
My Animal Trace Customer Care Team
So easy to register your pet
1. Januar 2023
Antwort von My Animal Trace
Good afternoon,
Thank you for your feedback it is greatly appreciated.
Happy Friday to you :)
Kind regards,
My Animal Trace Customer Care Team
Easy to use website
22. Dezember 2022
Antwort von My Animal Trace
Hello,
Thank you for taking the time to give us a review, your feedback is greatly appreciated!
Happy new year and best wishes to you and your pet :)
Kind regards,
The My Animal Trace Team
Very helpful very easy to follow…
Very helpful very easy to follow instructions 5 star
20. Dezember 2022
Antwort von My Animal Trace
Good evening,
Thank you for your feedback! Your response is truly appreciated.
Happy new year and best wishes to you and your new pet.
Kind regards,
The Team at My Animal Trace
Antwort von My Animal Trace
Good evening,
Our one off registration fee ensures instant registration and predominantly keeps your pet safe, as well as ensuring you are able to keep your details up to date for the duration of the time you keep your pet. Once registered, whether in 6 months, or 6 years, or anytime you may need to update your contact details, you can just pop us an email and we will update as required, keeping your pet registered according to UK laws with ease and no extra fees.
You can find more information on microchipping at www.myanimaltrace.com or via https://www.gov.uk/get-your-dog-microchipped
Many thanks :)
Lady was very helpful as couldn't do…
Lady was very helpful as couldn't do the form online
13. November 2022
Rang about a query before i purchased…
Rang about a query before i purchased online. The lady i spoke to was very helpful and polite, everything was then straightforward and easy to do
16. November 2022
Antwort von My Animal Trace
Good afternoon,
Thank you for your lovely feedback, we shall pass your positive words on to the team!
Best wishes to you and your pet :)
Kind regards,
The Team at My Animal Trace
Phoned up and talked me through it
17. Oktober 2022
Antwort von My Animal Trace
Good afternoon,
Thank you for your feedback, it is greatly appreciated :)
Kind regards,
The Team at My Animal Trace
Quick and easy to use , good service
Quick and easy to use, good customer service, friendly and helpful customer service staff on telephone, Peace of mind .
20. Oktober 2022
Antwort von My Animal Trace
Good afternoon,
Happy Sunday to you and many thanks for your review, your feedback is greatly appreciated!
Best Wishes to you and your new pet :)
Kind regards,
The Team at My Animal Trace
Quick and easy
4. Oktober 2022
Antwort von My Animal Trace
Hello,
Thank you for your review! Your feedback is appreciated immensely.
Kind regards,
My Animal Trace Customer Care Team
Excellent service very easy to use
1. Oktober 2022
Antwort von My Animal Trace
Hello,
Thank you for your positive review, your feedback is truly appreciated.
Kind regards,
My Animal Trace Customer Care Team
Antwort von My Animal Trace
Good morning,
Thank you for your review, we appreciate your positive feedback.
Happy Monday to you :)
Kind regards,
The Team at My Animal Trace
a lot more expensivexe than any other dog…
a lot more expensive than any other dog and id had the chip done already
10. September 2022
Antwort von My Animal Trace
Thank you for your feedback, we are sorry you feel this way. Our £30 registration fee lasts for the lifetime of the pet, we do not charge to update details should you move or to update your phone number. Microchips are implanted by independent implanters and any fees charged at this point is for the service of the microchip implantation itself, we are a database and we keep your details safe for the lifetime of the pet, should your pet ever go missing we are also here to help.
We hope that explains it a little?
Kind regards,
My Animal Trace Customer Care Team
Web site did not work properly on iPad…
Web site did not work properly on iPad and information was not clear
Thank you for your reply yes I register my pet it was a change of owner. The page had overlapping details very difficult to explain however it was difficult to tap the correct link as words where going under others and sometimes the wrong link would come up.
Gary Day
6. September 2022
Antwort von My Animal Trace
Good afternoon,
Thank you for your feedback, it is appreciated.
We are sorry you had this experience on our website, did you manage to register your pet?
What did not work properly on the website, and what information was unclear, if you could let us know, we can try and improve this for future customers :)
Kind regards,
The Team at My Animal Trace
My son in law did this but found it…
My son in law did this but found it very easy to complete
8. September 2022
Antwort von My Animal Trace
Hi, good afternoon :)
Thank you so much for the positive feedback, we greatly appreciate it
Kind regards
The Team @ My Animal Trace
Micro chip name and address
Quick to use and easy to understand, no issues done in 5
3. September 2022
Antwort von My Animal Trace
Good morning,
Thank you for your feedback, it is greatly appreciated :)
Kind regards,
My Animal Trace Customer Care Team
Quick and easy set up no problems
22. August 2022
Antwort von My Animal Trace
Good afternoon,
Thank you for your feedback, it is greatly appreciated.
Happy weekend to you :)
Kind regards,
The My Animal Trace Customer Care Team
Antwort von My Animal Trace
Good morning,
Thank you for your feedback, we appreciate it greatly :)
Kind regards,
My Animal Trace Customer Care Team
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