Nothing wrong with the weeler end but last two deliveries have been postponed a day which is a bit of a nusience when your waiting in for it.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have used Mr Wheeler a number of times since 2021. Always reliable and usually keenly priced. I am slightly confused by the VineyardsDirect site which appears to be a directly run alternative that d... Mehr ansehen
Never disappointed in the wines from Mr Wheeler. There may have been one or two wines that werent to my taste but were always good quality nevertheless. Mr Wheeler is not my only choice for good wine... Mehr ansehen
Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The origins of Mr.Wheeler date back to Victorian times, when George Wheeler, the great-great-great grandfather of our current Chairman Johnny Wheeler, first joined the wine industry, and the family business, supplying fine wine from Colchester, began. Mr.Wheeler is the evolution of 130 years of expertise and experience, offering a carefully-chosen selection of outstanding wines to suit a variety of pockets. The mission at Mr.Wheeler is to ensure a certain standard of drinking, whatever type of wine you enjoy, and from wherever in the world you would choose. The wines that our experts and vineyard partners choose and recommend to you are always the best - they deliver on quality, value and enjoyment.
Kontaktinformationen
Estate Office, Park Lane BC, Langham, CO4 5WR, Colchester, Vereinigtes Königreich
- 01206 713560
- sales@mrwheelerwine.com
- mrwheelerwine.com
4,6
Hervorragend
1525 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great wine delivered with a smile.
15. Juli 2024
Once again went above and beyond.
Once again went above and beyond.
Customer service is exceptional. Pleasures to deal with.
15. Juli 2024
Dreadful 'experience'
The wine is just fine, reasonably priced and as good as any decent internet-based wine merchant.
But actually getting to drink it is another matter entirely.
I was advised by their carriers - APC - that the wine would be delivered on 17 July between 6 and 8 pm.
Despite being home all day, it was not. No contact or explanation.
I was then advised it would be delivered on 18th July, between 2 and 4pm. It was not.
I sent APC a polite email asking for an explanation. No acknowledgement or reply.
I was then advised it would be delivered on 19th July, between 1.45 and 3.45pm. It was not.
This farcical process continued on not one but TWO more occasions - a total of five failed deliveries where I had made arrangements to take delivery. Sixth attempt, the case finally arrived.
Going to the website for a 'real-time' tracking update, it told me that it is not available. On one rare occasion, when the system actually worked it showed the consignment a few miles away. It was still showing this two days later!
In summary, the wine is fine - assuming you ever get it.
Expecting a firm delivery date for a special occasion? Forget it.
I'm now buying elsewhere.
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Mr.Wheeler Wine
Dear Mr Spira, thank you for taking the time to highlight this delivery issue to us. Firstly, I am very sorry for the delay and communications issues that you have experienced with APC in regards to your last delivery. I have been in touch with APC to highlight your experience and impress upon them the importance and need to improve their communication. I am glad to hear that you are enjoying the wines themselves though and can see that we have delivered to you quickly in the past and we would very much appreciate the opportunity to do so again. Should you be kind enough to consider reordering next time you are looking to stock up I would gladly personally oversee your order to ensure that the delivery service is exactly as you should expect. Kind regards Robin
Regional Spanish wines selection.
No fuss ordering, quick delivery, and an interesting selection of Spanish wines that the recipient was really pleased with.
10. Juli 2024
Brilliant wine as always
Brilliant wine as always, fab advice, prompt delivery and genuine enjoyment
4. Juli 2024
Mr Wheeler Wine are excellent
Mr Wheeler Wine are excellent in all areas. Ordering and delivery is faultless and the wine is never disappointing.
4. Juli 2024
knowledgeable and helpful
A superbly knowledgeable and helpful wine merchant. Recommended.
4. Juli 2024
Simple ordering and excellent prices.
2. Juli 2024
Emails on offers always welcome
Emails on offers always welcome
The service has always been very good at the shop; friendly, courteous and helpful on choosing wines.
2. Juli 2024
Well worth it
Well worth it, I brought Nyetimber English sparkling Wine and it was cheaper than buying from the vineyard itself,
26. Juni 2024
Great quality wine that won't break the bank.
Fabulous company delivering great wine. There are always reasonably priced wines that punch well above their price point.
28. Juni 2024
Slick and prompt service including…
Slick and prompt service including delivery. A Nice wine to boot
26. Juni 2024
Delayed delivery
Delayed delivery. Moulin a Vent past its best. i have not yet sampled the rest of the case so cannot comment.
The case of Beaujolais seemed to have relabelled bottles or even rebottled Beaujolais; all a bit odd!
A disappointment.
20. Juni 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.