The process was quick and easy and no dramas. I was on the Three Network via SMARTY and well when it came upgrading my phon they refused although credit rating was excellent and never faulted on any p... Mehr ansehen
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Das sagen Bewerter
Abysmal service...after signing up for Mozillion's £22 p/m "Unlimited" package , I got a formal warning when my data downloads approached 500GB two weeks into my first month, and connection was then... Mehr ansehen
Unternehmen hat geantwortet
Was sent 3 eSIM QR codes which wouldn't work so i was sent a SIM in the post the next day which worked. Was a bit stressful not being able to use my new phone but whenever i rang i didnt have to wait... Mehr ansehen
Am with Mozillion since Sept 2025 and pay £6 for 10GB and my partner is with EE and pay around £23 for 12GB -both sims has EU roaming included. Both of us went aboard together recently and I find Mozi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At last: a new mobile phone network from the award-winning Mozillion, offering the fastest, uncapped 5G speeds for everyone, on the UK’s best network. All our SIM only plans and pay monthly phone plans include the best premium features as standard, that other networks like to charge you for. Mozillion plans include the fastest, uncapped 5G speeds as standard, inclusive EU roaming across 41 EU destinations, capped spend - plus no need for a credit check for a SIM only plan. Plus, we offer the best and latest mobile tech, brand new or certified refurbished, SIM free or with a phone contract. Fancy making some cash? You can even sell your old phone by listing it on Mozillion – resulting in more money in your pocket versus trading-in. Welcome to Mozillion, we give you more for your mobile.
Buy risk-free
12 month warranty on all phones
When you buy a new or refurbished phone on Mozillion, you can be assured you're not only getting a great deal, but you're purchase is protected too, with a free 12 month warranty on all phones, and all refurbished phones passing our rigorous 90-point check.
Kontaktinformationen
15 West Street, BN1 2RL, Brighton, Vereinigtes Königreich
- 020 3893 8441
- help@mozillion.com
- mozillion.com
4,3
Hervorragend
5847 Bewertungen
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
New Sims same number
The two sims arrived in the morning and our numbers were changed a few hours later . Getting a better coverage than I was with O2.
10. April 2026
Very good service
Very good service, excellent customer service,immediate response given.
10. April 2026
eSIM QR codes didnt work
Was sent 3 eSIM QR codes which wouldn't work so i was sent a SIM in the post the next day which worked. Was a bit stressful not being able to use my new phone but whenever i rang i didnt have to wait long for someone to answer and everything else i.e. ordering, receiving my new phone and keeping my number was seemless.
17. April 2026
Bewertung ohne vorherige Einladung
It was simple and a trouble free…
It was simple and a trouble free transaction with excellent telephone and WiFi reception
10. April 2026
Valued ....
The process was quick and easy and no dramas. I was on the Three Network via SMARTY and well when it came upgrading my phon they refused although credit rating was excellent and never faulted on any payments. They stated I could try again in 90 days but I would rather go where I am valued and MOOZILLION made me feel my custom was welcome and valued. Fast delivery and no issues to report. So far so good. Would definitely recommend to everyone.
10. April 2026
All good exactly as planned
10. April 2026
Tegan was super helpful and friendly in…
Tegan was super helpful and friendly in assisting with my query and made sure any concerns I had were resolved. Super professional, friendly, well manered and polite.
17. April 2026
Bewertung ohne vorherige Einladung
Great !
Easy transition from Other network . Great saving each month , no issues Would recommend
10. April 2026
I made the purchase over a bank holiday…
I made the purchase over a bank holiday weekend and the order seemed to get lost somewhere. However my email chaser was responded to quickly and efficiently and all was good after that.
8. April 2026
Really easy to change provider & the…
Really easy to change provider & the signal is so much better & cheaper than my previous provider. No issues at all & kept informed all the way along.
9. April 2026
Mozillion's "Unlimited" 5G package really isn't...
Abysmal service...after signing up for Mozillion's £22 p/m "Unlimited" package , I got a formal warning when my data downloads approached 500GB two weeks into my first month, and connection was then blocked the following day with no refund offered. £22 for just 16 days service is an absolute joke!
Update to Mozillion's reply - I've been completely *disconnected* after 16 days, not just limited download speeds. Zero service!
16. April 2026
Antwort von Mozillion
Hello, thank you for your feedback. Like many other operators, Mozillion has a Fair Use Policy in place on Unlimited data plans to ensure fair access to network resources and consistent service for all of our customers.
For the tiny minority of very high data users that go over 500GB in a single month on the unlimited plan, this may result in data speeds being limited for the remainder of the month as this goes against what is deemed fair, reasonable and acceptable personal use for this plan.
We received your email response yesterday afternoon and have noted this accordingly.
Kind regards
Mozillion Customer Team
Monzillion offer an excellent and…
Monzillion offer an excellent and affordable service which includes roaming. Their staff respond promptly to any requests and in a polite and friendly manner. I strongly recommend Monzillion!
2. April 2026
Exceptional customer service
Exceptional customer service. Requested a replacement eSim using their dashboard, called them requesting them to expedite the request, spoke to Laura without any waiting, and the replacement eSim turned up by email within a couple of minutes. Quick & easy!
16. April 2026
Bewertung ohne vorherige Einladung
Good experience all round
Good prices, good webside, smooth ordering, smooth delivery, product working as expected, thank you
8. April 2026
Excellent service and smooth transition…
Excellent service and smooth transition swapping networks. Would definitely recommend mozillion. Very happy.
8. April 2026
Excellent service
Excellent, fast response to my issue. Fixed within a day and constant communication throughout. Big thanks to Cristian and the Mozillion team.
15. April 2026
Bewertung ohne vorherige Einladung
Great Service
Pretty easy set up, brilliant signal and although only via email it’s been very quick customer service. I’ve already started to recommend to friends.
8. April 2026
Customer Support
Very quick, efficient and polite, had to change my port date, which was actioned stress free
15. April 2026
Bewertung ohne vorherige Einladung
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