Moshulu Bewertungen 

310
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Low quality slippers at a very high price. Bought a pair of men's Dishley slippers price including delivery £73.95p. The marketing states 'Fluffy sheepskin wool linings for extra cosy feet'. That woul... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Paid what is now an annual pilgrimage to the Moshulu Dartmouth store - to purchase a holiday treat (usually a pair of new sandals, or a bag). The staff are so friendly and helpful, I really look for... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I visited Market Harbour branch today on the advice from a shopper at Rushden lakes. I bought two pairs of sandals and was bowled over from the amazing service of Charlotte and Lesley. I tried on lo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This company is fantastic! I have many of their sandals which are all so pretty and, more importantly, so comfy and well made. I recently had an issue and the customer service was brilliant. I had re... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

310 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 16 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(310)

32 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service

Went into your store in trentham gardens.had a look around the assistant said hello I tried a pair of sandles on she came to me and said if you need help just ask .which I did I purchased the sandles which are lovely .the store is very clean very nice and pleasant staff not been in for ages but will definitely go again thank you xx

1. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very poor sizing

Very poor sizing. I bought clogs - both in size 5 but one was very large. Irritating to have to return items.
I have not had this problem with most shoe designs, but these particular clogs were in my opinion, badly designed

28. März 2025
Bewertung ohne vorherige Einladung
Moshulu-Logo

Antwort von Moshulu

Thank you for your feedback. We are disappointed to hear that your order has failed to deliver the smile we promise.

If for any reason you are not happy with your items, you can take advantage of our free returns service, using the paperwork provided within your parcel.

If you'd like to get in touch with our customer care team, advising them of the style in question, they'd be more than happy to discuss this further. They can be contacted either by phone on 01404 510440 (selecting option 2 for support), or by emailing on customer.services@moshulu.co.uk. We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Perfect.

Great company. Quick delivery. Lovely mule slippers. Pretty box! 5 stars.

10. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mosulu women's shoes and boot size 43 wide fit! Hurray!

Mosulu have a range of beautifully made boots and shoes. They are as exquisite on the inside as they are on the outside. I have spent a miserable few years searching for womens wide fit size 43 shoes. Moshulu has come to my rescue and I am so happy😊. I first bought a pair of biker boots in purple and was so impressed that I quickly bought a pair of cloggs and a pair of Mary-Jane suede shoes in a heavenly deep rose pink. They all fit wonderfully. I'd love a pair of the Mary-Jane heels that don't seem to go up to the size 43 🙏. I like that the shoes are designed in Devon and manufactured in Europe and India.

1. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The most reliable and personable company

This is the most reliable company I've ever come across. They're personable and lovely. If you have a problem you will definitely speak to a person in the UK and your email will be replied to the following day. They're professional and everything you'd want from a service customer. And their shoes, boots and slippers are of the best possible quality - beautiful and they'll last you a lifetime. I wish there were more shops like yours in every department! Hugely grateful to have found you in Tenby, and then online. My only suggestion to you is to make shoes/boots for people with bunions. Wide toe box shoes. You'd have my undying gratitude then!! Keep up the good work!

27. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Watch Out For Postage Scam

I bought a lovely pair of sheepskin slipper boots for my Dad's Christmas present (Romney). We were disappointed to find that they were so narrow that they were impossible for him to get on. Sending them back went smoothly but I was credited £3.99 less than I paid, which was the amount I paid for postage. Their website does not tell you that they will do this. You have to read between the lines of their returns page: "If for any reason you are not happy with your items, you can return them to us, unworn, in their original packaging within 28 days for a refund of the amount you paid FOR THE ITEM". Cunning wording!

30. Januar 2025
Bewertung ohne vorherige Einladung
Moshulu-Logo

Antwort von Moshulu

Thank you for taking the time to feedback to us. I'm sorry to hear that you were disappointed with your recent experience when using our free returns service. If you would like to discuss this any further, please do get in touch with our Customer Care Team, who'd be more than happy to assist. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Bewertet mit 2 von 5 Sternen

My sandals sole fell apart

My sandals sole fell apart, just disintegrated whilst on holiday.Hardly worn.
Not good.

27. Januar 2025
Bewertung ohne vorherige Einladung
Moshulu-Logo

Antwort von Moshulu

Thank you for your feedback. I'm sorry to hear about the issue you have experienced with your sandals, and naturally, we'd like to assist in any way we can. I'd be grateful if you could kindly get in touch with our customer care team with some more information. They can be contacted either by phone on 01404 510440, selecting option 2 for support, or by emailing us on customer.services@moshulu.co.uk - We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. I purchased a pair of boots which unfortunately were too small. I returned them hoping for an exchange, despite the larger size not being available on the website. However within a couple of days I received an email to say a new pair
were on the way. They fit beautifully.
Thank you.

16. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good shop. Good buy.

It's the third year I have ordered the same slippers because they are so easy to wear and comfortable. The wellies are a new buy for me and I really like them. Thanks

21. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

How customers should be received and appreciated

The members of staff at the Cirencester shop were exceptional in the care and duty to my requirements.Theyordered some shoes and boots originally to my satisfaction and after Christmas slippers purchased by my wife were not satisfactory they accepted the return and ordered some more for me to try and were too my liking and fit.Nothing was to much trouble unlike other other shops.You should be very proud of their dedication to the customers requirements.

3. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Variety of footwear.

This company has an excellent range of styles of footwear in a variety of colours. Delivery is reliable and was kept informed of the item's progress.

12. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

No facility at checkout to apply Gift…

No facility at checkout to apply Gift Vouchers for online purchase.
It transpires that there are in-shop and online vouchers, the former (which I have) not being applicable for online purchases - only in-store.
A frustrating state of affairs, as the local Moshulu retail outlet is 20 miles away.

27. Dezember 2024
Bewertung ohne vorherige Einladung
Moshulu-Logo

Antwort von Moshulu

Thanks for your feedback. I'm very sorry to hear that you're having a problem applying vouchers to your order. Naturally, we'd like to assist you in any way we can. Therefore, if you could kindly get in touch with our Customer Care Team, they'd be more than happy to investigate this further. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Bewertet mit 1 von 5 Sternen

Ordered a pajama set for my wife on…

Ordered a pajama set for my wife on 11/29, today is 12/24 and NOTHING form these China Crooks... attempted to cancel a week ago and NO REFUND !! Also, in their add they listed a retail price of $80.99 and a sale price of $20.00 ... NO WHERE in any store has this item ever been sold for $80.99 ... average around $20.00.. Scam to make senior citizens think they are getting a deal !!! BEWARE or you will be scammed like this old guy !!!

24. Dezember 2024
Bewertung ohne vorherige Einladung
Moshulu-Logo

Antwort von Moshulu

Thank you for taking the time to feedback to us, David. I'm very sorry to hear that you were disappointed with your recent experience. This certainly doesn't sound right, as all of our orders are dispatched from and within the UK. Naturally, we'd like to assist you in any way we can. Therefore, if you'd like to get in touch with our Customer Care Team, they'd be more than happy to look into this further. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Delighted with my day slippers

Delighted with my day slippers. Fantastic colour and very comfortable. I take a 5.5 shoe. Size 5 too small but exchanged for a 6 without any bother.

14. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So comfortable

So comfortable, from the very first time I wore them. Love the colour (I never buy black shoes, sometimes brown ones), smart and causal at the same time. Perfect

9. Dezember 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr