product fine but royal mail failed to deliver on time despite paying for tracked mail and ordering a week in advance

Antwort von Moonpig.com

Verkauft von Moonpig.com
Die Informationen auf dieser Seite basieren ausschließlich auf Produktbewertungen, die Kunden von Moonpig.com über Trustpilot abgegeben haben.
product fine but royal mail failed to deliver on time despite paying for tracked mail and ordering a week in advance

Antwort von Moonpig.com
Great card, love the fact you can personalise.

Antwort von Moonpig.com
Unfortunately the card did not arrive in time for our son’s 50th birthday which is today the 14th. We have been informed that it will be the 16th now.
Was an excellent card

Antwort von Moonpig.com
Condition poor on delivery. Card bent . Disappointing as the sender
Great product,
Great quality
As ordered
It was never received. I ordered it with balloons which arrived but the card didn't make it.

Antwort von Moonpig.com
Great card, fast delivery.

Antwort von Moonpig.com
Very easy to design loved the card delivered quickly does exactly what it says on d tin very happy customer

Antwort von Moonpig.com
We have not received the card

Antwort von Moonpig.com
Great. Easy to use & send abroad.
The card was delivered on my chosen day and was well received.

Antwort von Moonpig.com
Just what I needed.
Really please with product, postage is expensive
Really great to be able to send a personal birthday card as temporarily laid up at home so took all the hassle out of going out to buy a card!

Antwort von Moonpig.com
Saw it - loved it. The words are just perfect and the one receiving it next month will be tickled pink. The quality of the moonpig cards are always the best, thank you.

Antwort von Moonpig.com
Always have a great product from moonlight, so, thank you

Antwort von Moonpig.com
Awful. Sent unprotected, arrived bent and I had to source an alternative card elsewhere. Moonpig customer services very, very unhelpful. Initially they refused to refund the cost of the card. Then they asked for photos which I was happy to provide and offered to the first person I dealt with but ended the chat as I was trying to upload them so I had to start again. They really didn't make things easy and did not seem remotely sorry for wasting my time. Now, despite cancelling my Moonpig Plus subscription and repeatedly unsubscribing from Moonpig emails I am being bombarded so am having to complain to the Information Commissioner's Office about them to try to make it stop. Avoid this company like the plague - they are dreadful. Buy your cards from Thortful instead.

Antwort von Moonpig.com