Would never deal with this company again. Despite payment sent in March for a wheelchair motor, still as of today (August) we have still not received. Everytime I call to speak to a manager, I get tol... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I tried a pair of lovely shoes on they were too big so the lovely assistant ordered me a smaller fit I waited a couple of days brilliant fit so comfy Thankyou so
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Mehr ansehen
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Mehr ansehen
Unternehmensdetails
- Anbieter von Mobilitätsausrüstung
- Anbieter von Hilfsmitteln für Menschen mit Behinderung
- Anbieter von Physiotherapiegeräten
- Fachgeschäft für Rollstühle
Vom Unternehmen geschrieben
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktinformationen
Vereinigtes Königreich
- mobility2you.com
4,2
Gut
287 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Quick delivery of the product I ordered
18. Juli 2023
Antwort von Mobility2you
Thank you for your feedback. We do try and dispatch the majority of our products on the same day
regards, Jane
Antwort von Mobility2you
Hi. Thank you for your comments.
We are surprised by your feedback. Any item can be returned in original packaging and resalable condition for a full refund.
A slow response initially but they recovered the situation well.
Initially their response to an issue I had was slow, but to their credit they reached out to me to resolve the problem and all is good now.
Thank you Mobility2you for you kind reaction.
Peter Murphy
31. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Mobility2you
Dear Peter. Thank you for your feedback. I am really sorry to learn of the passing of your wife. We extend our condolences to you.
I will have an urgent review into why this email was missed. We never intentionally miss emails and our standards are set to be extremely reactive.
I will ensure that return instructions are communicated back to you in the morning and that you do not face any further delay or inconvenience.
Once again, thank you for your constructive feedback.
regards, Andy.
The wrong item was sent ...
The wrong item was sent .... but in hindsight there are less buttons to press so it should work out better ... it hasn't reached the person it is meant for, but keeping fingers crossed..
25. Juli 2023
Antwort von Mobility2you
Thank you for your feedback. We have looked into this thoroughly now and apologies for any inconvenience that was caused. We understand that the issue is now resolved.
regards, Andy
Antwort von Mobility2you
Thank you for your feedback. We are pleased that the service and products is satisfactory and pleased that you would consider using us again
regards, Martin
Antwort von Mobility2you
Thank you for your feedback. Timelines, accuracy and quality are basic attributes that we strive for all the time
Easy to order good pictures on website…
Easy to order good pictures on website . Received well packaged
21. Juli 2023
Antwort von Mobility2you
Thank you for your feedback. We try to keep our website data updated and relevant to aid a smooth purchase.
regards, Jane
Blue drive rollator
Purchased the blue rollator. Fast delivery, competitive prices, good quality products. So happy. Mum can get out and about without the worry now. So easy to assemble takes 2 minutes.
18. Juli 2023
Antwort von Mobility2you
Thank you for this wonderful feedback. Easy access to our products coupled with the ability to give our customers greater freedom and independence is what we strive for and adds great satisfaction to our roles.
regards, Andy
Wrong item!
Had an issue with the wrong item delivered, but they were extremely quick to make sure the correct one was sent out the very next day, which my 85yr old dad appreciated very much. Thank you
18. Juli 2023
Antwort von Mobility2you
Hi. We are very sorry to learn of this issue. It seems that your call went into our distribution company. We apologise for the inconvenience this has caused and will look into this and rectify the matter with urgency. Thank you for your communication
Regards, Andy
Excellent choice and cheaper than…
Excellent choice and cheaper than everyone else. Quick delivery and very pleased.
26. Juni 2023
Antwort von Mobility2you
Thank you for your feedback. We try to keep a sensible range of selected products and strive to provide a good service too.
regards, Jane
Seen this advertisement for the step…
Seen this advertisement for the step the price was better than I've seen. My daughter has trouble getting out of her door bought this to help her. Nice size without being overly big. Sturdy. Does the job.
12. Juni 2023
Antwort von Mobility2you
Thank you for your feedback. It is always great to hear feedback on the suitability of products.
Regards, Andy
Easy to order and pay for goods
Easy to order and pay for goods. Delivery was well informed and in time. Item well packed.
10. Juni 2023
Arrived on time and courier was friendly
10. Juni 2023
good quality,price and customer service
27. Mai 2023
Excellent customer services
Excellent customer services. Delivery was quick and at the specified time.
Product is as described and is of a high quality.
5. Juni 2023
It was but together by my neighbour
It was but together by my neighbour. It's made me walking a lot better. I feel so safe and secure with it. All though I can't get to together for putting it in the car yet. It's still too stiff for me
30. Mai 2023
Very good very good
21. Mai 2023
Very good fantastic service
6. Mai 2023
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